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Recensioni per Hotel Royal Haveli

3 out of 5
Hotel Royal Haveli
Near Airforce Cricle, Dhibba Para, Jaisalmer, Rajasthan

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 9 su 20 recensioni" "
Valutazione di 8 - Buono. 9 su 20 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 20 recensioni" "
Valutazione di 4 - Scarso. 0 su 20 recensioni" "
Valutazione di 2 - Terribile. 0 su 20 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

10/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Magnífico haveli
El haveli muy bonito, todo con mucho detalle. El desayuno muy rico y el personal súper amable. Contratamos desde allí la excursión al desierto y fue un acierto. Volvería sin duda
Soggiorno di 1 notte a febbraio 2024
Risposta di Yasin, il giorno 17 feb 2024
Querido invitado,Gracias por sus amables comentarios. Es realmente un placer saber de usted sobre su estancia en nuestro hotel. Nos alegra saber que su estadía fue cómoda. Tuvo una muy buena experiencia con nuestro personal y le gustó nuestro Desert Safari.Muchas gracias por su amable comentario y espero verlo pronto con su familia y amigos para quedarse con nosotros.Muchas graciasEquipo Royal Haveli

10/10 Eccellente

Avisekh

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best hotel in Jaisalmer
Soggiorno di 1 notte a novembre 2023
Risposta di Yasin , il giorno 21 nov 2023
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

8/10 Buono

Ashwani

Soggiorno di 1 notte a febbraio 2022
Risposta di Abdul Khan, il giorno 24 feb 2022
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

10/10 Eccellente

Preeti

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing
Hospitality at its best...Mr. Abdul Manager is very welcoming and helpful. You will get a full view of Sonar Kella from the Roof Top resturant. Cleanliness and facility are at its best. 
Soggiorno di 1 notte a febbraio 2022
Risposta di Abdul Khan, il giorno 6 feb 2022
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

10/10 Eccellente

Dharmender

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Hotel is very neat and clean. Very friendly staff. Hotel owner Abdul upgraded us with a deluxe room though we had booked a standard room.Excellent service. Beautiful roof top open air restaurant. Easy accessibility to jaisalmer bus stand and railway station. We recommend one and all to come and stay in this hotel for a lifetime experience.
Soggiorno di 1 notte a febbraio 2022
Risposta di Abdul, il giorno 6 feb 2022
Thank you so much for your kind words, Dharmender Ji. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to serving you again in the future!

10/10 Eccellente

Manpreet

Soggiorno di 1 notte a giugno 2021
Risposta di HOTEL ROYAL HAVELI JAISALMER, il giorno 25 giu 2021
Dear MANPREET Ji, Greetings from Hotel Royal Haveli, Jaisalmer! We are happy to know that you enjoyed your stay with us and were impressed by our team efforts and hospitality. Kindly visit us again.

10/10 Eccellente

Ajay Singh

Soggiorno di 1 notte a marzo 2020
Risposta di Yasin , il giorno 21 nov 2023
Dear Guest, Thank you for the great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course, enjoyed the staff's wonderful service. We hope to welcome you back to Royal Haveli soon.

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2019
Risposta di Abdul, il giorno 11 mar 2019
Dear Guest, Thank you for the top notch rating and your wonderful feedback. We will look forward to be of your service in future.

10/10 Eccellente

Mr G Wilson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel in jaisalmer!
Wonderful stay, the room was fantastic, hot showers the best I've had in India. Huge bed and TV with all the sports channels, staff were great and offered me a range of rooms to choose from.
Soggiorno di 2 notti a gennaio 2019
Risposta di Abdul, il giorno 23 gen 2019
Dear Mr G Wilson,. We thank you for taking the time to review our Hotel. We are delighted to read that you have enjoyed your stay at Hotel Royal Haveli. Your compliments for our location, rooms, service levels & staff are deeply appreciated. All the members of our team that you have so kindly mentioned thank you for your gracious feedback. We thank you for the glowing endorsement & look forward to Welcoming you back very soon. Thank You & Regards,

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a gennaio 2019
Risposta di Ab, il giorno 15 gen 2019
Thank you

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2018
Risposta di Abdul, il giorno 16 dic 2018
Thanks

8/10 Buono

Phuong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel
The hotel allowed me to change my stay to 2 days later due to the last minute change in my itinerary. They also picked me up from the train station, and droped me off when I checked out. Overall the building's condition is new, clean and comfortable. It is only 10 minute walk to the fort. It's a shame i only spend a night out of 2 nights booked at the hotel. Check-out time is really early though, 10AM
Soggiorno di 2 notti a ottobre 2018
Risposta di Abdul, il giorno 14 nov 2018
Dear Guest, Thank you for a great feedback. It was a pleasure having you at Hotel Royal Haveli recently. Thank you for that you enjoyed the facilities and of course enjoyed the staff's wonderful service. We hope to welcome you back at Royal Haveli soon. Kind Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
The accommodations are really nice specially affordability and location. The exterior and sandstone interiors help in capturing the feel and aesthetics of Jaisalmer brilliantly (but would like to note that we also noticed most of the hotel 'havelis' have similar decor as well). The food in the upstairs cafe was decent but definitely could be improved upon. More food specialities known to Jaisalmer were missing from the menu which is prevalent in most other places and they are not very flexible with customisations to the food (eg. making scrambled eggs/oats with no diary and the such). The staff itself is extremely friendly, informative, would like to mention Abdul at front desk is the prime example, making sure we were comfortable and helped us immensely with arranging transportation and the drivers charged fair rates (which they do not always do for tourists).
Soggiorno di 5 notti a novembre 2017
Risposta di Abdul, il giorno 15 nov 2017
Dear Guest , Greetings from Hotel Royal Haveli , Thanks for your Valuable feedback and glad to know that you like our service and look forward to seeing you again soon. Best regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Leuk hotel
Hotel op zich is leuk. Tuktuk-chauffeur zette mij af op de verkeerde plaats. Smerige toegangsweg. Moeilijk te vinden de eerste keer.
Risposta di Abdul Khan, il giorno 22 feb 2017
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Nice little boutique hotel but in a bad area
Very polite and hospitable staff. The owner was very helpful and arranged for desert safari and it was an excellent experience. The rooftop restaurant served good food. The only complaint we had was the hygiene of the area right outside the hotel - there was garbage everywhere and pigs making merry in open sewage lines which made us very uncomfortable. Other than that we had a very pleasant stay in Jaisalmer.
Risposta di General Manager, il giorno 7 gen 2017
Dear Guest, Greetings from Hotel Royal Haveli, Jaisalmer. Thank you for choosing to stay at Hotel Royal Haveli and for taking the time to share your review on Hotel.com. Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay at this hotel..
Awesome hotel with heritage look.. Nice architecture.. Nice rooms...
Risposta di Abdul Khan, il giorno 21 dic 2016
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

6/10 Soddisfacente

laurent

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
limite
c'est un haveli en décor " carton pâte " mais au moins moderne; les propriétaires sont charmants ainsi que le personnel mais pas très pro, pas de ménage dans la chambre exigüe pendant notre séjour, beaucoup de bruit et de lumière , la nuit des hordes de chiens errants sillonnent les ruelles , le restaurant sent l'amateurisme total, beaucoup de progrès sont à faire
Risposta di General Manager, il giorno 30 nov 2016
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

8/10 Buono

Alex, Bamberg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hübsches Hotel
Schönes Hotel, sehr zuvorkommendes Personal. Waren in einer Dreiergruppe unterwegs und es ist ein ExtraBett ohne große Umstände bereitgestellt worden
Risposta di Abdul, il giorno 11 set 2016
Dear sir / Madam, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again

10/10 Eccellente

weiche, Taiwan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
整體來說很棒，外觀很精緻，房間內乾淨整齊。管家Aki就像朋友一般隨時提供旅行建議、路線，碰巧遇到對面婚禮，管家也很熱心陪我進去一起慶祝。飯店離城堡一小段距離，散步過去大約20分鐘，還算可以接受的距離。
Dear Sir, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice view of Jaisalmer Castle
Friendly staff, but need repeated reminding for some aspects (like hot water in mornings)
Risposta di Abdul khan, il giorno 21 gen 2016
Dear sir / Madam, Greetings from Hotel Royal Haveli, Jaisalmer. Thanks a lot for your valuable feed back and giving time to us. we are happy that you like our services and We hope we have an opportunity to serve you again