Resort a Jan Thiel

“Overall good experience”

“Honestly, for the amount of money I spent, this experience was below standards. The app we had to use wasn't properly updated — I'd go to a restaurant only to find it closed, even though the app said it was open. The only reason I'm giving any stars at all is because of Deantely. She was the most helpful staff member and truly made the experience better. The room AC didn't work, and one night the water was out in every room — I had to wash my face with bottled water. I ended up switching rooms...

“A particular excellent note to the Chef from Marseille Eric at CSpice restaurant : great cook, really kind and professional person. The complete structure is absolutely beautiful and clean. Well situated on the island. The laundry service for towels in the bathroom receives a black point from us : in one week we received once towels with bloody marks and once towels with big holes. Not in the right way for the level of the hotel”

“Abbiamo soggiornato per due settimane presso questa struttura nel mese di settembre 2025. La posizione e' ottima per organizzare tour in auto per tutta l'isola, parcheggio vicinissimo e struttura situata di fronte a Mambo beach ma, per chi non fosse interessato al caos, conta su una spiaggia privata bella e confortevole. La cucina del ristorante Olas y Tapas e' davvero ottima, il personale -Blanca, Paula, lo chef Diego,e il resto dello staff - sono gentili, disponibili e preparano ottimi pasti....

“Condition are really poor. Don’t look at the photos you are going to find yourself in a seventies concrete building. The room identified as garden view actually face the parking of the nearby resort which has a disco that do not let you sleep up to 1 o’clock in the morning. Swimming pool is very small and not for swimming”

“Had a wonderful stay. Beautiful location. Our Butler was amazing he went above and beyond. Receptionist was very rude and not helpful at all. Otherwise food and other services were great.”

“La struttura è molto bella e molto ben tenuta. La camera era spaziosa e con tutto ciò che serve per dei pasti veloci; bello e comodo il terrazzo con meravigliosa vista sul mare. Ottimi i due ristoranti e anche la panetteria. Il personale è risultato sempre cortese, disponibile e sorridente. Abbiamo chiesto un cambio di camera e il late check out e hanno fatto di tutto per accontentarci. Grazie, torneremo sicuramente. 😊”