Hotel vicino a John Williams Park - Fort Lauderdale

“Pessimo servizio in camera per un hotel di questa portata e fama. Personale totalmente indisponibile e svogliato. Esperienza davvero pessima”

“The water pressure in the oasis shower was absolutely phenomenal”

“Terribile, stanza non pronta e siamo dovuti tornare di sera, auto elettrica mai caricata per 3 giorni dopo loro rassicurazione. Per 2 giorno nessun room service, se lo erano scordato e la stanza rimasta sporca.”

“Room 303 that we stayed in was very very noisy. Didn’t sleep at all. They gave us earplugs and they did not work properly. It was just real noisy. He couldn’t sleep at all.”

“Not bad. Confortable for two days.”

“nothings”

“Sono arrivato dall’aeroporto mi comunicano che la prenotazione è cancellata x overbooking, nel pieno della notte rimango senza camera e senza aver nessuna comunicazione PESSIMO”

“CLean room”

“The Front Desk lady was rude. I'm sorry I didn't get her name, but she was there during the day weekend shift alone. She was abrupt, never smiled and seemed as if she was having a bad day. She really needs to get another non public facing job. The front desk people are the first point of contact for your hotel, and makes the initial impression. Hospitality is critical.”

“Very disappointing experience. I would not recommend staying here. When we arrived, the first room provided appeared to still be occupied or had not been properly prepared for new guests. Instead of receiving the room we originally booked, we were moved to a much smaller room that did not match our expectations from the reservation. The situation became worse when we tried to extend our stay. I contacted the host by text asking if a larger room was available. Nobody responded. Instead, when...

“Buona posizione vicino al mare ma non le stanze verso strada Personale a colazione scortesissimo, struttura fatiscente, non vale il prezzo pagato”

“Encantada”

“It was amazing!!”

“The advertising doesn't reflect what they really gave us. We left the site 4 nights in advance. The furniture was uncomfortable, and one of the chairs needed immediate repair. The bathroom towels were very thin and old, and one of the large towels had some stains. This specific room is in need of urgent repairs and upgrade. No clothing hangers in the bathroom, just one for the towels. Breakfast was ok. Karen was very professional, but the general manager lacks a lot of customers relations...

“Unica nota positiva è la posizione delle strutture direttamente sulla passeggiata di fronte alla spiaggia. Si tratta di più edifici ciascuno con il proprio nome, gestiti dalla stessa organizzazione. Al nostro arrivo (forse perché era venerdì sera) la reception era sovraffollata e ci abbiamo messo più di mezz'ora per fare il check in. Addetti poco disponibili a fornire informazioni o a aiutarti in caso di bisogno. Camera dotata di cucina, ma senza le stoviglie (che puoi richiedere pagando un...

“Yes very safe area”

“Todo bien”

“needs more”