Hi Cam! Thank you for choosing to stay with us at Americas Best Value Inn Jonesville Hillsdale and for taking the time to provide your feedback. We appreciate your rating of 6 out of 10 and for sharing your experience with us. While we are glad to hear that there were aspects of your stay that met your expectations, we understand that there may have been areas where we fell short. Your feedback is invaluable to us as we continuously strive to improve and provide exceptional experiences for our guests. If there are specific areas where you believe we could have done better, we would greatly appreciate hearing from you. Your insights will help us identify opportunities for enhancement and ensure that we continue to meet the expectations of all our guests. Thank you for choosing Americas Best Value Inn Jonesville Hillsdale. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

Hi Joshua,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand the importance of a comfortable and hassle-free stay for our guests. Regarding the pre-authorization process, it is a standard industry practice to ensure that guests have a valid payment method on file for incidentals. We apologize if this caused any frustration. In terms of the room conditions, we regret to hear about the issues with the heater and hot water. Our maintenance team is actively investigating these concerns to ensure a more pleasant experience for future guests. We value your input and will use it to make necessary improvements.

Hi James! Thank you for sharing your feedback with us, and we appreciate your honest review. We apologize for any confusion regarding the information provided by Expedia and for the inconvenience you experienced during your stay. We're glad to hear that despite the initial challenges, our staff was pleasant and responsive to your needs, addressing issues promptly. Your patience is appreciated, and we are actively working to improve our check-in process. We regret that the lack of breakfast and coffee fell short of your expectations, and we understand the importance of these amenities. We will review our online information to ensure accuracy and clarity. It's encouraging to know that you noticed recent updates to our facilities. We value your insights, and your feedback contributes to our ongoing efforts to enhance the guest experience. We would love the opportunity to host you again and provide an even better experience.

Hi Tree! Thank you for sharing your feedback, and we sincerely apologize for the disappointment you experienced during your stay. It's disheartening to hear that your experience did not meet your expectations, and we regret any inconvenience. We take all guest feedback seriously, and we appreciate you bringing your concerns to our attention. Our goal is to provide a comfortable and pleasant stay for all our guests, and it's clear we fell short in your case. We understand your frustration, and we apologize for any inconvenience caused. We appreciate your feedback and hope to have the chance to regain your trust in the future.

Hi Sarah! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. This issue regarding the walls and sheets are being addressed with our staff and management. Thank you for taking the time to share your experience and to bring these matters to our attention. We hope to see you again and to impress you with our improvements.

we have sign on the front office if you don't like our Room or service we have 100% money back guaranty if you come back within a half hours

we have a sign on the front of our office if you don't like our Room or service we have a 100% money back guaranty if you come back within a half an hours

Dear Bonita, We're delighted to hear that you enjoyed the spacious and apartment-like experience at Americas Best Value Inn Jonesville Hillsdale. Providing a comfortable and homey atmosphere is one of our top priorities, and we're thrilled that it met your expectations. We hope you had a wonderful stay, and we look forward to welcoming you back for another fantastic experience in the near future.

Dear Norman, We're delighted that our hotel's location perfectly met your needs and placed you in the heart of the town you intended to visit. We take pride in providing a convenient and central setting for our guests to explore and enjoy all that the area has to offer. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience.

Dear Frank, We sincerely apologize for the subpar condition of the bathroom and the quality of the towels and soap during your stay. This falls well below our usual standards, and we are committed to addressing these issues promptly. Your feedback is invaluable to us, and we will use it to improve the overall guest experience, ensuring better maintenance of our facilities and higher-quality amenities. While we understand your concerns about the cost and the absence of breakfast, we will take your comments into account as we continually strive to enhance our services. We appreciate your candid feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future. Thank you for sharing your concerns.

we have a sign in the front office says if you don't like Room or our service we have a 100% money back guaranty so you should come back and get your money back

Dear Elizabeth, We're sorry to hear that you had a negative experience. Your satisfaction is important to us, and we take your feedback seriously. If you have specific concerns or issues you'd like to address, please feel free to provide more details so that we can better understand and work to improve. We aim to provide a positive experience for all our guests, and we apologize for any shortcomings during your stay.

Dear Richard, Thank you for your feedback. We're glad to hear that despite the older style, you found the motel comfortable. We strive to provide a comfortable and welcoming experience for our guests. If you have any specific comments or suggestions on how we can further enhance your stay, please feel free to share them. We appreciate your support and look forward to hosting you again in the future!

Hi William, We're sorry to hear about your concerns during your stay. We take guest feedback seriously and will investigate the issues you've mentioned to make necessary improvements. Your feedback helps us enhance the guest experience. Thank you for bringing this to our attention.

Hi Charles, We deeply regret that your experience did not meet your expectations. We take your feedback seriously and will investigate these issues immediately to ensure a better experience for future guests. Thank you for bringing this to our attention.

Dear Louis, Thank you for your kind words! We're glad you found our motel charming and appreciated our ongoing efforts to improve the property. It's great to hear that the ironing board and iron in your room were useful for you. Your positive feedback is encouraging, and we hope to continue providing you with a comfortable and pleasant stay. If you have any more suggestions or thoughts, feel free to share – we're always striving to enhance our guests' experiences.

Dear Patricia, We apologize for the disappointing experience you had during your stay with us. Your feedback regarding the lack of a friendly greeting, the condition of the property, room cleanliness, and amenities is essential to us, and we take it seriously. We're committed to addressing these issues and making necessary improvements to ensure a more pleasant stay for all our guests. We appreciate your comparison to your previous stay, and we aim to learn from these insights to enhance our offerings. Thank you for bringing these matters to our attention, and we hope to have a chance to make things right if you decide to give us another opportunity in the future.

Dear Jan, We're delighted to hear that you had a comfortable and enjoyable stay in Hillsdale! It's wonderful that you found your room to be spacious, clean, and in a safe area. We're glad you had the opportunity to enjoy the great restaurants nearby and the large yard in the back. It's also great that you appreciated the ample parking and the quiet surroundings. If you have any more feedback or if there's anything else you'd like to share, we'd love to hear it. We hope to welcome you back for another excellent stay in the future!

Dear David, Thank you for the comments! That you enjoyed your stay at our hotel makes us happy. Please feel free to share any ideas you may have or anything we can do to make your future stays even better. Every time you visit, we want to make sure you have a relaxing and pleasurable time.

hi michelle we have a big sign in front office says if you don't like our Room or our service than you should come get our 100% money back guaranty. we have a limited service motel

Dear Melony, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing spacious and clean rooms is one of our top priorities, and it's great to know that we met your expectations. We look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. Have a wonderful day!

Hi there, Howard. Thank you for your kind feedback! We're thrilled to hear that you had a great stay and enjoyed your nice, clean room and bathroom. We hope to welcome you back for another wonderful experience soon!

Hello James, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

Dear Susan, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We also regret any housekeeping issues encountered. We have forwarded your concerns regarding our housekeeping to the involved team for improvements. We always desire for our valued guests’ experience to be outstanding. Your feedback is greatly appreciated. We hope you will allow us to redeem ourselves and deliver a seamless experience on your next stay.

Hello Kathy, Thank you for your feedback. We are delighted to learn that you enjoyed most aspects of your stay with us. We appreciate you highlighting the cleanliness of our room. However, we apologize if breakfast was not an option. We’ll make sure to keep the photos updated for our guests' reference. We appreciate your time and would love to welcome you back.

Hello Bruce,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

we have a 100% money back Guaranty when you you come back within 15 minute so you should get your money back so your complain is not appropriate

you stayed more than 5days at our property and you never complain. so your BULL DOZED OVER comment is not appropriate .

Hello Laran,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Please do come see us again.

Dear Nancy, It is heartbreaking that we failed to earn your recommendation. However, we thank you for letting us know where we fell short, as this will allow us to refocus our improvement efforts and address what matters most to you. We are more than confident that we can change your perceptions of our accommodations, and we hope you'll allow us to do so on a future trip. Also, if you don't like the room, we have a 100% money-back guarantee if you come back within half hour.

we have a all Guest visiting hillsdale college and you are the only one complain about property so this is not True and you see all problem so you should come back and get our 100% money back .we have 100%money back Guaranty and you never complain to the front desk

WHEN YOU CHECK IN AND YOU SEE ALL THIS PROBLEM SO WE HAVE A 100% MONEY BACK GUARANTY WHEN YOU COME BACK WITHIN 15TO 20 MINUTE SO YOUR COMPLAIN IS NOT BELIEVABLE

you are a lair .you stay three days you never been our side of your Room so where do see crime even 911 call me about you so you are crime so don't put fake Review

Hello Jeffrey,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

when you check in and you see all your problem than you should come back and we have a 100% money back Guaranty

sorry we have a fire on the building week before so we disconnect our electricity and we have a 100% money back guaranty if you come back within 15 minute

sorry about this but may be they trying to book a room for you and in our system did not have a Room so they showing availability fail so that's why our system is showing our Reservation.

we check our record and we do not have a above guest register from Jan 1st 2022 to 13th June 2022 in our property so This review is Fake

your complain is not appropriate because The day you check in we clean your Room in front of you .we have a 100% money back guaranty if you don't like Room and you have a three days Reservation and you stayed three days and never complain.

sorry for your UN convenience but we have a 100% money back guaranty if you come back within 15 minute

above guest have a three days Reservation and we rented the Room and she said the AC is not working and we change the Room and she stayed in this Room three days and she did not complain and she booked one more day and stayed one more day and she did not complain .we offer her to change the Room she denies if she did not like the Room we have a 100% money back Guaranty

we 100% money back gantry if u come back within a 15 minute so you never came back so your complain is not True.

Dear Tara, There are not enough words to express how sorry we are for your experience. Providing professional service and neat and comfy rooms is paramount to us, and we will use your feedback to get back on track. We appreciate your honest input and wish you well.

This complain is not true.she complain about heat when i check it was 70 degree. she is smoking and leave the room open so she never get heat.so we have a potable heat also. and we offer her 100% money back guarantee.

Dear Michael, While we are glad that you appreciated our peaceful atmosphere and friendly staff, we apologize for any aspects of our accommodations that failed to meet your expectations. Our team is dedicated to positive change and will be sure to investigate all of your feedback as we continue to improve. Thank you for taking a moment to reach out to us, and we wish you all the best in your future travels.