Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
On face value, the quality and amenities of this condo were great. Super clean, fully equipped, lots of stuff for the beach. Close to road that is noisy, but we still thought value was good. However the reliability was the key issue and why we wouldn’t stay again. Wi-Fi didn’t work despite our efforts to reach out for a fix. Dryer was finicky. On the last day we lost all water and we were switched to a different condo. While we understood this was out of the managements control, it was a lot of effort to move, the replacement condo was not as nice and was hot with less fans. We then discovered the dryer in this unit did not work at all and ended up making trips back to the previous condo at 5 am before our flight out to try to dry clothes (in the finicky dryer!) that we had washed. It was a poor ending to our time in Kona and efforts to reach out to management to make it right were unanswered. This was our third condo in Kona to have mechanical issues that required a changeOf plans which leaves us feeling like the maintenance/management in this area may be unreliable.