Hotel a Kamennoye Plato

“Olga at the front desk was very helpful and a very nice person!”

“Il migliore hotel di Almaty e di tutti i Mercure in cui ero mai stata. SPA fantastico con una vista dall’ultimo piano sulla città e sulle bellissime montagne. Stanze enormi e con tutti i confort. Servizio e la gentilezza dello staff è impeccabile. Se torno in Almaty assolutamente prenoterò solo questo hotel. Consiglio transfer dell’hotel da/per aeroporto.”

“Excellent hotel! Definitely recommend...”

“The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible. ”

“The room is great, very clean. The bed is very comfortable. The room has a TV, kettle, refrigerator. I really liked the shower, hot water, very comfortable. The staff is polite and very helpful. ”

“Room was very freshly equipped and very cozy and spacious. Simple but nice hotel - the drawback was that the reception was small with only one desk. The location is very convenient and closer to the airport - the Yandex Go taxi ride at night from the airport was only 1,900 kzt (USD3.5).”

“Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. ”