Hotel a Kamennoye Plato

“Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. ”

“I really wanted to give this hotel a better rating, but it came up short in many areas. The room was comfortable but housekeeping was minimal. I checked in on Sunday and didn't see a fresh towel until Thursday. Bed was never made during my week - long stay. No hot water the last two times I took a shower. Noisy! There was a youth soccer team in the two floors below, and twice I had to tell the front desk about the noise that came up the open stairwell like an echo chamber; the second time, the...

“Il migliore hotel di Almaty e di tutti i Mercure in cui ero mai stata. SPA fantastico con una vista dall’ultimo piano sulla città e sulle bellissime montagne. Stanze enormi e con tutti i confort. Servizio e la gentilezza dello staff è impeccabile. Se torno in Almaty assolutamente prenoterò solo questo hotel. Consiglio transfer dell’hotel da/per aeroporto.”

“ここのホテルは24時間制のチェックインとチェックアウトで私は夜の23時にホテル到着したのでチェックアウトは夜の23時になります。出国も夜遅い時間だったので 最終日はシャワーを浴びて帰る準備をしたのでとても助かりました。あと親切なスタッフさんが最終日自分のスマホでヤンデックスゴーを使用しタクシー手配をして頂きました。”

“Hôtel idéal si vous avez un vol tôt le lendemain. Super propre, chambres confortables, déco on point 👌, resto de l'hôtel pas cher avec un très long menu, staff super sympatique. Je recommande fortement.”

“The spa was great and so were the ladies at the front desk!! The restaurant recommendations, printing my India visa, everything. This hotel is great and the location is great too. ”

“The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible. ”

“I had a wonderful stay at the new Radisson Blu in Almaty. From the moment we arrived, the experience was seamless and welcoming. The check-in process was quick and efficient, and the warmth from the front desk team immediately set a positive tone for our stay. A special thanks to Elmina, along with Kamila and the entire front desk team, for their professionalism and hospitality. Also, sincere appreciation to Askhat, Director of Rooms, for ensuring everything was perfectly managed. The stay...