Hotel vicino a Kanawha County Public Library - Charleston

“From the moment I checked in to the moment I checked out, the hotel staff was absolutely wonderful. Mare, the hotel director, went above and beyond by offering encouraging words and genuine support when I shared that I was staying there due to my mother being in the hospital. That kindness meant more than I can express. The room was clean and comfortable, parking was easy and convenient, and the food was great. Overall, it was a very positive experience during a difficult time, and I truly...

“Very friendly staff, nice hotel.”

“Yes breakfast was beyond imagination ”

“Needs a renovation. ”

“Laundry room was nice. Clean room”

“Room and hallway smelled really bad . Room wasn't the cleanest but doable for one night stay. The entrance to the property wasn't the best! It took a month to get my deposit back! ”

“The room was very clean and comfortable, and the breakfast was excellent. Everything during my stay was outstanding. Thank you for the great experience.”

“Nice clean room”

“The breakfast menu was not very good; the eggs were watery, and there was no fruit option. But the worst part was the pillows — they were flat and hard, as if they had been used a thousand times and had no fluff left, like a flattened cake.”

“Clean and comfortable Breakfast was a lackluster with limited hit food options”

“Good”

“Whoever is responsible for maintaining this hotel does a fantastic job! The lobby was beautiful and clean. The premises was beautifully maintained. The room exceeded my expectations! So clean and so very well maintained. Everything was is great shape and working order. Breakfast was hot and delicious as well. We were passing through and found this hotel based on customer reviews. I only wish all hotels were even slightly close to this hotel. Wish I could give it more stars!!”

“I can't believe the telephone did not work and no extra tv channels. ”

“Didnt Eat Any ”

“Room was very clean and Staff went out of their way to accommodate me when I had to add 2 extra nights unexpectedly. I would use again if needed. ”

“Staff in the bar / restaurant were not very friendly. ”

“very loud. Breakfast was good Property not well maintained or "shiny" clean Only 2 of 3 elevators working and place was packed Parking expensive and very inconvenient”

“Checked in and went to our room and there was a smell and looked in the fridge and found leftovers from the previous guests. They came to empty fridge but never cleaned inside after asking multiple times. Then the following day asked for wash clothes and towels over 5 times and never received them. We had to wash with our hands and showered with sandals on how nasty the tub was. ”

“Staff was kind and efficient at check in. Hotel was clean and a good location for our needs. The view leaves a bit to be desired, but it's a busy city.”