Vista aerea

Recensioni per Ayaana Boutique Hotel

3.5 out of 5
Ayaana Boutique Hotel
98/2 Udagunnepana Polgolla, Kandy

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 21 su 26 recensioni" "
Valutazione di 8 - Buono. 3 su 26 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 26 recensioni" "
Valutazione di 4 - Scarso. 0 su 26 recensioni" "
Valutazione di 2 - Terribile. 0 su 26 recensioni" "

9,4/10

Pulizia

9,8/10

Personale e servizio

8,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gil

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Big rooms, very kind staff, main hall looks very nice. The water stream at the shower was a bit weak
Soggiorno di 1 notte a dicembre 2023
Risposta di Ashad, il giorno 28 dic 2023
Thank you for your kind feedback, Sir. Hope you enjoyed your stay. Looking forward to welcoming you again!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice,peaceful location near Kandy town. Hotel is a family business. Staff is very helpful and polite,room was spacious and clean. Restaurant was also excellent. If you need to go to Kandy then you will have to use a taxi,tuk tuk or rent a scooter but this was not a problem for my staying. Overall i would recommend this place for relaxation and family atmosphere.
Soggiorno di 3 notti a gennaio 2019
Risposta di Tony, il giorno 1 mar 2019
Dear Sir/Madam We sincerely appreciate your comments which we value a lot. It you could help us improving our property facilities and services. We thank you for taking your valuable time to write this review and choosing Ayaana as the choice of your stay in Kandy. Best regards Tony Mohamed General Manager

8/10 Buono

Connie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
God service!
Vi fikk et stort og velinnredet rom med gode senger. Personalet var svært imøtekommende og var også veldig hjelpsomme når vi 4t etter avreise kom på at vi hadde glemt passene i safen. Et fint lite hotell et stykke fra Kandy sentrum som ga både ro og god mat.
Soggiorno di 1 notte a febbraio 2019
Risposta di Tony, il giorno 26 feb 2019
Dear Sir/Madam Thanks for your valuable comments and we appreciate you time and effort in writing your genuine comments is the best way we could improve further. we would love to have you back and thank you for choosing Ayaana Boutique Hotel as the choice of your hotel in Kandy Best regards Tony Mohamed General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bel établissement raffiné dans un cadre naturel. Bon accueil
Soggiorno di 1 notte a febbraio 2019
Risposta di Rowena , il giorno 3 apr 2019
Thank you very much staying with us. Your feedback is very much appreciated.

10/10 Eccellente

Wolf, Frankfurt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent litte hotel
Extremely helpful reception desk - they really went out of their way to arrange customized and yet surprisingly affordable tours with your own driver.
Soggiorno di 8 notti a gennaio 2018
Risposta di Rowena , il giorno 25 gen 2018
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours

6/10 Soddisfacente

anthony

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This is a small family hotel. Nothing boutique about it. The staff were friendly and the mattresses comfortable and breakfast and dinner OK.
Soggiorno di 2 notti a settembre 2017
Risposta di Tony, il giorno 6 mar 2019
Dear Sir Thank you for your valuable comments which is helpful to improve our facility. Best regards General Manager

10/10 Eccellente

walter, florida. US

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Hotel
Amazing caring family manages this well designed hotel. They helped us with everything we needed and food was fantastic
Soggiorno di 4 notti a maggio 2017
Risposta di Rowena, il giorno 24 dic 2019
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours

8/10 Buono

Au

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hosts are nice. Room tidy and nice. However, we didn't notice before booking that no alcohol in the hotel. Anyway, this is our problem.
Risposta di Rowena, il giorno 24 dic 2019
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours

6/10 Soddisfacente

DOMINIQUE

Mi è piaciuto: Personale e servizio
Hôtel calme et agreable
Hôtel agréable faisant penser à une table d'hôte, très peu de chambre. Le personnel très agréable et au petit soin.
Risposta di Rowena, il giorno 24 dic 2019
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours

10/10 Eccellente

anup

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic boutique hotel
Fantastic family hotel although a little away from town. Best part was the manner in which we were looked after by the very kind family. We had a superb vegetarian meal prepared home style by the family. Excellent housekeeping and the boy helper was fantastic- he went out of his way to make our stay comfortable. I would suggest that the place does NOT need a gym or swimming pool and the space with the bar etc is all wasted and that they are better off having rooms instead. Little out of town but the stay was fantastic
Risposta di rowena, il giorno 24 dic 2019
Greetings from Ayaana Boutique Hotel Dear Sir Thank you very much for your comments.It was indeed a great pleasure having you with us and we hope to see you again soon. Sincerely yours

10/10 Eccellente

Giselle, Moscow

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nice small hotel, very nice helpful staff
The lady at reception was very nice and helpful tu us. She helped to find a driver at a very reasonable price, great experience!
Risposta di zaim, il giorno 22 apr 2017
Dear Ms Giselle Thank you for your review and for choosing to stay with us. We are delighted that that you enjoyed your stay and facilities and we look forward to welcome you back on your next visit to this amazing part of the world. Safe Travels Ayaana Boutique Hotel team.

10/10 Eccellente

adelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cute, Cosy, and Clean.
Wonderful family owned B&B. Well decorated, clean and comfortable ( The bed was a little hard for me but pillow really nice) It's a small cute place with fantastic service. A small pool outside was nice to swim in at night to relax. When the cable worked there was a few english chanels but the electricity went out( not the hotels fault of course) Air con works really well. Food was good, depending on what you ordered. The staff helped us book a driver(he was awesome!) The only thing that was strange is when we sat down to eat in the dinning area, they would literally stand right behind us and watch us eat. lol I know they are trying to be at service but that was a bit much. And there is a dog outside in the back yard, that was facing our window and he Barks very loud and constantly. The owners did shut him up a few times and he did stop barking late at night, so we would sleep. Other then the staring and dog, it's really quite a cute place. I'd go again! ( Also, last thing, we were charged more then the actual booking from hotels.com. We booked the room for 64 canadian and was charged more 95 canadian. I have to contact Hotels.com and tell them)
Dear Ms Adelle, Thank you for taking the time to provide us with your comments and feedback in relation to your recent stay with us here at Ayaana boutique Hotel Kandy and in this exciting part of the world. We are always delighted to hear that our levels of service, care and the Hotel facilities meet with our guest's high expectations. Thank you once again for your time and interest and we look forward to welcome you back on your next visit to Kandy. I apologize behalf of my staff for making you uncomfortable” Thank you for your time and interest in providing us feedback on your recent stay with us. I do appreciate your comments on the Hotel and our facilities, please be assured that I have passed your comments onto the team and as we endeavor to offer the best services possible to all of our guests. We do hope to have the pleasure to welcome you back in the future and I am confident your impression will be positive given the opportunity. Kind Regards Sheik Zaim Muiz

10/10 Eccellente

ABBASALI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I have been there with my family for 6 nights.
It was new and clean hotel.
Greetings from Ayaana, Dear Mr Abbasali, Thank you Mr Abbasali for taking your time to write us a review. We are glad that you enjoyed your stay with us at Ayaana Boutique Hotel Kandy. Hope to see you again. Sincerely, Sheik Zaim Muiz

10/10 Eccellente

Ma, NZ

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely and friendly Hotel
Beautiful Place. Lovely service from the staff. The room was clean and tidy and well presented.
Risposta di zaim, il giorno 11 apr 2017
Greetings from Ayaana Boutique Hotel, Dear Ms Ma, Thank you for taking the time to write us a review. We are glad that you enjoyed with us at Ayaana Boutique Hotel. It has been our pleasure serving you and hope we can welcome you again. Sincerely, Sheik Zaim Muiz

10/10 Eccellente

Hind

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
cute and cozy
Very cute and cozy family run boutique, lovely serivce and had a wonderful stay
Greetings from Ayaana Boutique Hotel, Dear Mr Hind , thank you so much for your feedback on Ayaana Boutique Hotel! We appreciate your comments that will certainly encourage other readers to stay with us! Many thanks for your support and we are looking forward to your next return. Sheik Zaim Muiz

10/10 Eccellente

Corrine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel, a little far from city centre
The hotel is very new and the layout is very nice. The hotel staff are very friendly and helpful. They helped us get to the places we wanted to see and with transportation to our next village. They pay attention to the small details that make you comfortable...sometimes simple things like providing a box of tissue and a face cloth. The only drawback was that it is a little far from the city centre.
Greetings from Ayaana Boutique Hotel, Dear Ms Corrine, Thank you for taking your time to write us a review about us. We are glad that you had an overall wonderful stay. We will certainly look into the feedback you shared. Hoping for your return and wishing you a pleasant day. Sheik Zaim Muiz

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic hotel with extraordinary service
Ayaana Boutique Hotel is a new and modern family owned hotel located approximately 15-20 minutes drive from Kandy city centre, the Temple of the Tooth, and the train station. It's easy to reach with a taxi or tuk-tuk (and the hotel staff love to help you out). The rooms are modern, very clean, and extremely comfortable. The hotel also offers a relaxing pool area, a nice gym, home cooked tasty food, and much more. The staff is welcoming and extraordinary service minded. This was by far the best hotel we had in Sri Lanka. I travelled with my parents and we all loved it. I recommend it to everyone travelling to Kandy.
Greetings from Ayaana, Dear Sir/Madam, Thank you for the great feedback on your recent stay experience at Ayaana Boutique Hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy that we as a team were able to meet all your needs during your stay. We are very serious in our promise and I am humbled that our team were able to deliver moments of more. Our team are always proud to demonstrate excellent care to all our guests. Please know that your positive note will certainly be personally shared with them. Always pleased welcoming you and we look forward to serving you again on your next trip to Sri lanka. Sincerely, Sheik Zaim Muiz

10/10 Eccellente

Martha , USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
wonderful, family owned hotel outside of Kandy
My husband and I stayed at Ayaana hotel for 2 nights on January 23rd/24th and we really enjoyed our stay there! The staff is very friendly and helpful and the place has the charm of a little boutique hotel surrounded by trees and beautiful mountain views! We were cooked breakfast each morning, made to order and the food was delicious! Sadly it was raining during our stay there so we weren't able to enjoy the pool, but we had a glance at it and it looked fantastic just like the pictures! I would definitely suggest this hotel for anyone staying around the Kandy area ( its about 15 minutes outside of Kandy proper) and my husband and I would stay there again! Also a plus there is a wine shop right at the bottom of the hill about a two minute walk from the hotel :)
Risposta di Tony, il giorno 10 feb 2017
Dear Madam Thank you for your comments and surely it will help us further improve our facilities and services. It was an honor to have you with us and we hope to see you again soon. Thanking you for your support Sincerely yours Tony Mohamed General Manager Ayaana Boutique Hotel

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Een goed hotel maar overal ver vandaan.
Een eerste klas hotel met zeer goed ontbijt en diner.
Risposta di Tony, il giorno 10 feb 2017
Dear Sir It was a pleasure having you in our facility and thanks for your lovely comments. We hope to see you some again at Ayaana Sincerely your Tony Mohamed General Manager Ayaana Boutique Hotel

10/10 Eccellente

John, Riyadh/Colorado

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely, comfortable, and efficient
Gorgeous hotel nestled in the hills. Modern, clean, tasteful, & efficient. Super friendly & helpful staff. Wish we could have stayed longer. Pool was lovely.
Risposta di Tony, il giorno 1 feb 2017
Dear John, It was wonderfull having you in our facility and to note that you enjoyed your stay. Nothing please us but to know the fact you are pleased with our facility and services. There are plenty of room to further improve the service and the facility which is our priority. Surely we shal exceed your expectation next time when you are in Kandy. Have wonderful day Regards Tony Mohamed General Manager

10/10 Eccellente

Elizabeth , Houston, Texas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing Boutique Hotel in Kandy!
I absolutely loved this place! My family and I stayed here for two nights while we were in Sri Lanka for our winter vacation. Prior to our arrival, the owner of the hotel contacted me, and asked if there was anything we needed to make our stay more enjoyable. He was able to arrange a fantastic tour and driver for our entire 11 day stay in the country! The staff at Ayaana itself is so welcoming, hospitable, and kind. They answered all of our questions about the city. They also provided incredible home cooked meals, coffee, tea, and fresh juice at our request. The hotel was also very peaceful. It was like waking up at home, but with the amenities of a hotel. Absolutely fantastic. You must stay here if you come to Kandy!
Risposta di Tony , il giorno 1 feb 2017
Dear Mrs Humprey It was a pleasure dealing with your lovely family and we are previlaged to have you at Ayaana during your stay in kandy. We will be happy to extend our sincere gratitude for your heartiest comments which will car us a long way. Our aim is to make everyone who comes to Ayaana feel at home. Thanking you and hope to see you again

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel with a view
Comfortable stay. Good hospitality, good service breathtaking views. Good food. And good amenities too.
Risposta di Tony, il giorno 1 feb 2017
Dear Sir, We thank you for your lovely comment which encourage us to improve our facility further beyond expectation. We will be happy to have you once again. Thank you

10/10 Eccellente

Jagat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Paradise
Amazing property to stay. The property is very well managed by the whole family. It was a pleasure to stay with such wonderful hosts. Aunty and their daughter and daughter in law were amazing host.The rooms are very comfortable and most importantly peaceful. Once you enter the property you dont feel like venturing out. I would also like to mention about Riaz and Shabeer for the service. They are a gem. They have instruments where the Grand kids played songs and entertained us with lovely Hindi and English songs. Truly talented bunch of Kids. They have a in house well equipped gym. The food is amazing and were served hot on time. Would recommend this place to everybody for a stay in Kandy. We thank you guys for all the service and hospitality...you guys are just amazing as a family...We for sure will book the property for our next visit.
Risposta di General Manager, il giorno 1 feb 2017
Dear Sir, We were privileged to have you at our hotel.Your comments wil help us further improve and will add value to our property. Thank you for your great support.. We look forward to welcoming you back to our hotel in the future. Regards Management

10/10 Eccellente

Margrethe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Det perfekte hotel
Hotellet kan være lidt vanskeligt at finde og tilkørelsen er meget stejl og snæver, men det er et vidunderligt hotel man kommer frem til. Eksteriør og interiør er smukt og stilfuldt. Dertil et personale der gør alt for at vi gæster får et perfekt ophold.

10/10 Eccellente

Arvid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New and nice
We spent two nights in Ayaana around Christmas, and had a very nice stay. Exceptionally friendly and service minded staff and owners, new and nice building, comfortable rooms, good food and the pool is delicious after a day in hot and busy Kandy. Situated at a higher elevation than Kandy it has a cooler and nice climate, and the surroundings are good for smaller hikes and walks.
Risposta di General Manager, il giorno 1 feb 2017
Dear Sir It was indeed a great pleasure having you at our hotel. Your comments will help us improve further and will add value to our property. Thank you very much for your kind support. Regards Management

10/10 Eccellente

Kristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cozy and nice hotel
This is a new, cozy hotel. Very nice, warm and friendly stuff. Very clean. Excellent food. We really liked our stay there.
Risposta di General Manager, il giorno 25 dic 2016
Dear Guest, We thank you for the wonderful comments of our property and we are privileged to have served you in our facility and we shall keep improving the place and hope to have you back at Ayaana Boutique Hotel Tony Mohamed General Manager