Resort e hotel con spa a Kepala Batas

“Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level. Unfortunately, this is where things began to go wrong. That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and...

“Well known hotel in Penang. Always good service Had a delicious dinner”

“check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow”

“All good”

“Buona strutturasul mare peraltro non balneabile per presenza di meduse. camere adeguate, con bagno decisamente piccolo Buona colazione internazionale”

“Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was...