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Recensioni per Fitch Lodge - Key West Historic Inns

3.5 out of 5
Fitch Lodge - Key West Historic Inns
1030 Eaton St, Key West, FL

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 152 su 290 recensioni" "
Valutazione di 8 - Buono. 72 su 290 recensioni" "
Valutazione di 6 - Soddisfacente. 38 su 290 recensioni" "
Valutazione di 4 - Scarso. 18 su 290 recensioni" "
Valutazione di 2 - Terribile. 10 su 290 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Rita

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Donna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed my stay at the Fitch Lodge. The staff is lovely, very kind and thoughtful. My room was very clean. Centrally located to the Marina and Duval Street. Loved that I was able to pool hop at their other properties. Grateful for the gift cards to The Old Town Bakery right on the corner. The best coffee I ever had and the baked goods are worth the flight to Key West. Thank you, Mandi and staff. I’ll be visiting again.
Soggiorno di 5 notti a maggio 2024
Risposta di Haytham, il giorno 20 mag 2024
Donna, thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Fitch Lodge. It’s great to know that you found our staff kind and thoughtful, and that your room was very clean. Our central location and the opportunity to pool hop at our other properties are features we’re proud of, and we’re delighted you made the most of them.We’re also pleased that you enjoyed the gift cards to The Old Town Bakery. It’s fantastic to hear that their coffee and baked goods left such a memorable impression.We appreciate your kind words and look forward to welcoming you back on your next visit to Key West.

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I usually love the Kimpton properties but the room we were in for this stay needs a definite overhaul. The flooring is old tile and not in a cool way, the bottom drawer in the main dresser was broken, ant the toilet sometimes wouldn’t flush properly. The location, however was excellent! Walkable to all the sights and great restaurants. The staff was excellent and friendly and the pool area was great although small. I would stay here again if I had a more updated room.
Soggiorno di 4 notti ad aprile 2024
Risposta di Haytham, il giorno 18 apr 2024
Thank you for your feedback! We're thrilled to hear that you found our location excellent, within walking distance to all the sights and great restaurants. It's wonderful to know that you experienced excellent and friendly service from our staff, and enjoyed our pool area, despite its size. We truly appreciate your positive comments. We apologize for any inconveniences you encountered with the room, and we'll certainly take your feedback into consideration for future improvements. We hope to welcome you back soon for an even better experience in a more updated room!

6/10 Soddisfacente

Ernest, philadelphia

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
My stay in room 6 at this lodge was great in many ways, but the glaring lack of both WiFi AND a decent cellular signal was woefully lacking in this modern time. I had to search around for a corner where my smartphone could connect to the slow WiFi that was available and that was a circus. When I couldn’t find that signal I had to fight for more than one bar of cellular signal. I must’ve looked like a fool. Loved everything else about the stay but I have to give a mere average rating overall because it’s 2024…
Soggiorno di 2 notti ad aprile 2024
Risposta di Haytham, il giorno 18 apr 2024
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found many aspects of your stay enjoyable. However, we're sorry to hear about the challenges you experienced with the Wi-Fi and cellular signal. We understand the importance of staying connected, especially in this modern age, and we apologize for any inconvenience this may have caused you. We'll certainly look into it and see what may cause it. We appreciate your honest review and hope to have the opportunity to welcome you back for a more seamless stay.

10/10 Eccellente

Donna, Holderness

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was an awesome place to stay! Staff were very accommodating and nice! Location was perfect. Looking forward to staying there again!!!
Soggiorno di 3 notti a marzo 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 10 apr 2024
Dear Donna,Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us and found it a great location in Key West! We hope to see you again soon. Thank you for choosing Fitch Lodge!

10/10 Eccellente

Christine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this property. We rented bikes which were delivery to our hotel. Pool is small but very clean. Staff were very friendly and helped with anything needed. It was only a few blocks walking to the docks. Or 10 min bike ride to duval. Will stay there again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 8 apr 2024
Dear Christine,We are so happy to hear that you had a wonderful stay with us at Fitch Lodge! We are glad you found the location ideal and our staff was welcoming. We hope to see you again soon. Thank you for leaving us feedback!.

10/10 Eccellente

Diane

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Small room but very nice. Great walkable location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 11 apr 2024
Dear Diane, Thank you for taking the time to leave a review. We are so glad that you enjoyed your stay with us at Fitch Lodge! Hope to see you again soon.

10/10 Eccellente

Tessa

Soggiorno di 4 notti ad aprile 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 27 apr 2024
Dear Tessa, Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your time in Key West! Happy travels and we hope to see you again soon.

6/10 Soddisfacente

Jill

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Even though there were several pros to staying here, like locations for example, its pretty noisy. The part we disliked the most was the air-conditioning unit in our room didn't work very well. It was damp when the AC was on, so we put the fan on instead. It would be nice if the windows could open. Otherwise we enjoyed our stay. The bed was very comfortable. The room was very clean.
Soggiorno di 5 notti a marzo 2024
Risposta di Mandi Dettmering - Fitch Lodge Innkeeper, il giorno 2 apr 2024
Jill, Thank you for taking the time to leave us feedback. We are glad that you enjoyed the location and bedding. We apologize for any inconvenience caused by the AC and surrounding noise. We will take your comments into consideration to assist us in improving our service standards. Thank you for choosing Fitch Lodge and we hope to see you again soon!

8/10 Buono

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Incredible, attentive staff. Charming, relaxing location on the outskirts of the action make for a quiet stay (other than at times noisy a/c unit). Incredibly comfortable bed and bedding. Stylish space with cute updates though lacking in-room seating area. Huge bathroom with large walk-in shower and deep spa tub (though no jets we could find). Great water pressure & hot water. Love the connection to local community (Eaton Bikes, Old Town Bakery, Dive Bar Shirt Club to name a few). Great for biking to the action but a bit far for walking. Pool is small but relaxing - would have spent more time there if it were a nonsmoking area. Would definitely stay again.
Soggiorno di 5 notti a marzo 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 31 mar 2024
Dear Angela, Thank you for taking the time to leave us a great review. We are so happy to hear that you enjoyed your stay and the convenient location close to town. We apologize for the smoking and that we didn't catch that disturbance. We hope to see you again in the future! Thank you for choosing Fitch Lodge.

8/10 Buono

Jessica

Viaggio con la famiglia
Close to all the things we wanted to do! Lots of noise! The noise would start around 4/5am every morning! Overall it was a nice place!
Soggiorno di 5 notti a marzo 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 26 mar 2024
Jessica, Thank you for taking the time to provide us feedback. We are so glad that you enjoyed your overall stay with us and found the location convenient. We hope the city noise wasn't too much of an inconvenience. We would love to have you back again in the future!

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel, but the air conditioner is much too loud. It kept waking us up.
Soggiorno di 8 notti a marzo 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 25 mar 2024
Dear John, We are glad that you enjoyed your stay at Fitch. We regret that the air conditioner was an inconvenience for you and interrupted your slumber. We appreciate your feedback as we are always looking to improve our service. Hope to see you again in the future!

8/10 Buono

Kerry

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Staff was super friendly and helpful. Barking dog and loud neighbors above us and couples slamming doors and arguing late in evening. Shower could use some caulking
Soggiorno di 7 notti a marzo 2024
Risposta di Haytham, il giorno 24 mar 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff super friendly and helpful. However, we apologize for the noise disturbances you experienced during your stay. Please know that we take your concerns seriously and will address them promptly to ensure a more peaceful experience for all our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Soddisfacente

Niurka

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
The property has a nice location and nice staff, but it needs some repairs and the room prices should be lower according to the property conditions. The included breakfast is neither as good for the price as it should be, ten dollars voucher and just a sandwich cost ten dollars.
Soggiorno di 2 notti a marzo 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 12 mar 2024
Dear Niurka, Thank you for your feedback. It is essential in our efforts to improve our service standards. We are glad that you found our staff friendly and the location in Key West convenient. While we strive to offer a comfortable experience for all our guests, we're sorry to hear that some aspects did not meet your expectations. Your input is valuable to us, and we'll certainly take it into consideration.

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super easy check in; friendly and helpful staff; clean room; pool area is well kept and cleaned daily—I know this because my room overlooked the pool. My only complaint is there was no luggage rack to put luggage on—and there was no chair in the room—I just brought one of the two from the porch into the room.
Soggiorno di 6 notti a febbraio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 5 mar 2024
Paul, Thank you for staying with us at Fitch Lodge! We appreciate your feedback and are glad to hear that you had an enjoyable stay. Our staff works hard to provide ease and relaxation while your here and we are glad that shined through. We hope to see you again soon!

8/10 Buono

Anne

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
We enjoyed walking and biking everywhere. It was dog friendly and we had a nice walk to dog park each day.
Soggiorno di 3 notti a febbraio 2024
Risposta di Haytham, il giorno 2 mar 2024
Thank you for sharing your experience! We're thrilled to hear you enjoyed the convenience of walking and biking, as well as the dog-friendly environment. It's wonderful to know that you and your furry friend had a great time exploring the area, especially with daily walks to the dog park. We appreciate your feedback and hope to welcome you back for another enjoyable stay!

8/10 Buono

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cute little rooms were very clean and comfy. We enjoyed the breakfast vouchers from the bakery. It was delicious. The pool and pool area were quite small. Plus the room was right on the street, so very noisy always.
Soggiorno di 4 notti a febbraio 2024
Risposta di Haytham, il giorno 2 mar 2024
Thank you for your feedback! We're delighted to hear that you found our rooms clean, comfy, and enjoyed the delicious breakfast vouchers from the bakery. However, we apologize for any inconvenience caused by the size of the pool area and the street noise. Your comments are valuable to us as we continually strive to improve our guests' experiences. We hope to have the opportunity to welcome you back and provide a more peaceful stay in the future.

10/10 Eccellente

Roy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 28 feb 2024
Hello Roy, Thank you for the great rating! We are thrilled to hear that you that you enjoyed your stay with us. Hope to see you again soon.

10/10 Eccellente

Lowell

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What I didn’t enjoy was getting a $55 parking ticket in front of the hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di Haytham, il giorno 23 feb 2024
Thank you for taking the time to share your feedback with us. We're truly delighted to hear that you had a good time during your stay despite the unfortunate parking ticket incident. We'll take your comments into consideration as we continue to strive for excellence in all aspects of our guest experience. We hope to have the pleasure of welcoming you back again soon!

6/10 Soddisfacente

garth

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Fair & expensive
Too much money for a glorified Motel 6 just on road. Luckily A/C worked and tuned out traffic noise. Nothing special - pool area was very small & uninteresting. Other building smelled moldy. Beds comfortable & staff very nice.
Soggiorno di 1 notte a febbraio 2024
Risposta di Haytham, il giorno 23 feb 2024
We appreciate you sharing your thoughts with us, and we're glad to hear that you found our staff friendly and the beds comfortable during your stay. While we strive to offer a comfortable experience for all our guests, we're sorry to hear that some aspects, like the pool area and the condition of the other building, did not meet your expectations. We continuously aim to improve, and your feedback is invaluable in helping us do so. We hope you'll consider giving us another chance in the future to provide you with a more satisfying experience.

10/10 Eccellente

amandine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un très bon séjour
Très agréable séjour Chambre propre Tres bonne localisation Piscine chaude est sympa
Soggiorno di 2 notti a febbraio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 22 feb 2024
Thank you for the glowing review Amandine! We are so happy that you loved the location and enjoyed the cute little pool and room. We hope to see you again in the future!

10/10 Eccellente

Mary P, Nyack

Soggiorno di 7 notti a febbraio 2024
Risposta di Haytham, il giorno 22 mar 2024
Mary, Thank you for your feedback! We are delighted to hear your stay with us was perfect.

10/10 Eccellente

Dria

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Front desk lady was pleasant and welcoming. Wish there were a better alternative for parking.
Soggiorno di 1 notte a febbraio 2024
Risposta di Haytham, il giorno 20 feb 2024
Thank you so much for your kind words and for highlighting our friendly front desk service! We're thrilled to hear that your experience with our team was welcoming. We understand the parking situation can sometimes be challenging and appreciate your feedback. We're continuously looking for ways to improve our amenities, including exploring alternatives for parking. Your input is valuable to us, and we'll certainly take it into consideration. We hope to welcome you back soon for another great stay!

10/10 Eccellente

Alaina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend!
Wonderful hotel! The cozy room was compact but perfect for two people with a nice sized closet, a small bar kitchen and organized bathroom. Absolutely loved the breakfast available at nearby bakery. We found the city to be very walkable and the lodge was reasonable distance from everything we could possibly want to visit. The location was quiet and private which we appreciated after visiting the craziness of Duval Street. The staff were also friendly and professional! Highly recommend!
Soggiorno di 2 notti a febbraio 2024
Risposta di Haytham, il giorno 20 feb 2024
Thank you for sharing such a glowing review! We're thrilled to hear that you enjoyed your stay with us and found our cozy room and amenities to be just right for your needs. It's wonderful to know that you appreciated the nearby breakfast options and found the location convenient for exploring the city on foot. Providing a quiet and private retreat amidst the hustle and bustle of Duval Street is one of our priorities, and we're delighted that it contributed to your enjoyable stay. We'll be sure to pass along your compliments to our friendly and professional staff. Your recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future!

2/10 Terribile

Annella

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
First Key West Trip
It was expensive and is not a 5star hotel. No parking available had to park on the roadside which was hard to find a space. Breakfast is not provided onsite and only get $10.00 USD person to buy breakfast. Overall not a good experience and stay, would not go back there again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Haytham, il giorno 20 feb 2024
Annella, we're truly sorry to hear that your experience with us fell short of your expectations. We understand the importance of convenient parking and apologize for any inconvenience you experienced in finding a space. We apologize for any confusion on breakfast and that it did not meet your expectations. Your feedback is invaluable to us as we continuously work to improve our offerings and ensure a pleasant stay for all our guests. We appreciate you sharing your concerns and hope to have the opportunity to regain your trust in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Welcoming stay in Key West
Nicely restored houses joined together into a small hotel. Very comfortable, and even a bit of a cool vibe. Welcoming staff and good location.
Soggiorno di 2 notti a febbraio 2024
Risposta di Haytham, il giorno 14 feb 2024
We greatly appreciate your kind words and positive feedback! It's wonderful to hear that you enjoyed your stay at our hotel and found the restored houses to be comfortable and charming. Creating a welcoming atmosphere is important to us, and we're delighted that our staff made you feel at home. We're also glad to know that you found our location convenient. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!

8/10 Buono

Gene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 8 feb 2024
Thank you for taking the time to leave us feedback. We are glad that you enjoyed your overall stay! Hope to see you again soon.

6/10 Soddisfacente

Cheryl

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Property was convenient and walkable to Old Town. Staff was great. Bathroom floor was not clean. Closet was inaccessible due to large hanging wall lamp. Horrible street noise til 2 AM and very loud and noisy upstairs occupant.
Soggiorno di 4 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 4 feb 2024
We're glad to hear that you enjoyed the convenient location in Old Town Key West! We apologize for any inconvenience caused by the nearby noise of the street and neighboring guests. We are truly sorry the housekeeping issue and inaccessible closet. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to provide a more enjoyable stay in the future. Thank you for sharing your experience with us!

6/10 Soddisfacente

Jeanne

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
First time to Key West. So, not knowing the area, there was a tremendous amount of traffic all hours. Small room, no chair to sit on, bathroom area very cramped. Offered a $10 credit fora breakfast place. Front desk people nice.
Soggiorno di 3 notti a gennaio 2024
Risposta di Haytham, il giorno 1 feb 2024
Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you enjoyed our staff's hospitality and breakfast offerings. However, we're truly sorry to learn that you experienced any inconvenience during your stay. We always strive to provide a seamless and comfortable experience for our guests, and we regret falling short of your expectations in this regard. Your feedback is invaluable to us, and we'll certainly take your comments into consideration to improve our services further. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay. Thank you again for choosing us!

8/10 Buono

Matthew, Las Vegas

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property has a jacuzzi pool, but it is not heated and was too cold to use. The beds were too soft for me, but that is personal preference. The breakfast vouchers were a nice addition and the store where you get breakfast was lovely.
Soggiorno di 3 notti a gennaio 2024
Risposta di Haytham, il giorno 1 feb 2024
Thank you for sharing your experience with us! We're glad to hear that you appreciated the breakfast vouchers and enjoyed the atmosphere of the breakfast location. We apologize for any inconvenience caused by the temperature of the pool and the softness of the beds; we understand that comfort preferences can vary greatly among guests. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future!

8/10 Buono

Jonathan

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
I liked the proximity of the hotel to the boat docks and restaurants. I loved the bakery/ sandwich shop that the hotel partners with. Parking isn’t great, but manageable. The pool could use heating. Overall a nice place to stay!
Soggiorno di 3 notti a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 31 gen 2024
Thank you for your review Jonathan! So glad that you liked the location and had a great overall experience. We are working on getting the pool back up and running, our apologies that it was a little chilly while you were here.

10/10 Eccellente

Rachael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay!
We had a wonderful stay! A lot of the comments pick on small details, but I would suggest paying $1000s a night if you are expecting that quality. The rooms are small but, what more do you need to sleep? The staff was great, the bakery breakfast was great, and I would definitely stay again.
Soggiorno di 5 notti a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 30 gen 2024
Thank you for the great review Rachael! We are so glad that you enjoyed your stay with us and saw the value provided. Isn't the bakery so good?! We would love to see you again your next trip to Key West!

10/10 Eccellente

Eric

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 31 gen 2024
Thank you for leaving a review Eric! We are happy to hear that you enjoyed your stay with us.

8/10 Buono

linda

Viaggio con la famiglia
Mi è piaciuto: Servizi
Only complaint we had was the parking Was nice location for getting
Soggiorno di 6 notti a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 28 gen 2024
Thank you for your feedback Linda! We are glad that you enjoyed your stay with us and hope to see you again.

8/10 Buono

GREG

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fitch was close to shopping and dining while we were in Key West. The staff was very helpful and pleasant.
Soggiorno di 4 notti a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 28 gen 2024
Thank you for your great feedback Greg! We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Eccellente

Lee Ann

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Mandi - Fitch Lodge Innkeeper, il giorno 28 gen 2024
Lee Ann, Thank you for your review. We are so glad that you had an exceptional stay. Hope to see you again soon!

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Haytham, il giorno 24 gen 2024
Hi Linda, Thank you so much for your feedback. We are delighted to hear that your stay with us was perfect.

4/10 Scarso

Guion

Soggiorno di 4 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 17 gen 2024
Thank you for your feedback Guion. Our apologies that you didn't find your stay more inviting. We strive to make every guest experience the best that we can and we are sorry that we didn't meet your expectations.

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location. Friendly staff.
Soggiorno di 5 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 17 gen 2024
Thank you for your review Maria! We are so glad that you enjoyed your stay with us.

10/10 Eccellente

Viviana

Mi è piaciuto: Pulizia
Soggiorno di 4 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 17 gen 2024
Thank you for staying with us at Fitch Lodge Viviana! We are so glad that you enjoyed your stay and hope to see you again in the future.

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Kimpton fitch lodge Key West review Our six night stay, January 3 - 9, 2024 Confirmation number 84555931 The bathroom has a very small sink, no shelving or Counter Tops to put anything down,and the mirror was hung so low to the sink that you couldn’t place anything on the sink. There were no chairs or table in the rooms for sitting, so if you want coffee or breakfast, in your room, you have to sit on your bed and use the very small end table. There was a small kitchen, but there were no utensils no plates, no coffee maker,nothing. The “breakfast included “ was across the street in the main office to make your coffee and then walk one block down the street to a local bakery to use your nine dollar breakfast voucher Which was not enough for an egg sandwich and a cup of coffee. The bathroom had a pipe cover hanging down from the showerhead, a towel rack that was about to fall off the wall and the floor seal around the toilet was filthy. The chrome on the shower water diverter was so corroded and chipping that you had to be careful not to cut yourself on it. The light in the shower kept blinking off and on, We asked for it to be replaced, but it wasn’t. The beds were comfortable and the pool, though across a very busy street from our unit was clean and neat and had plenty of comfortable seating We have stayed at Kimpton’s before and we were very impressed and because of the name we stayed at this location. These units are not up to Kimpton standards . Disappointed Paul
Soggiorno di 6 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 18 gen 2024
Hello Paul, Thank you for your feedback. Our deepest apologies that your stay with us was not up to your expectations. We definitely will take your feedback into consideration for improvements.

10/10 Eccellente

Courtney

Mi è piaciuto: Servizi
Great property with great amenities. Close to all of the action!
Soggiorno di 2 notti a gennaio 2024
Risposta di Fitch Innkeeper - Mandi, il giorno 17 gen 2024
Thank you for your review Courtney! So glad to hear that you were pleased with your stay. We hope to see you again in the future.

8/10 Buono

April

Soggiorno di 5 notti a dicembre 2023
Risposta di Haytham, il giorno 24 gen 2024
Hi April, Thank you so much for your ratings. Please reach out to us and let us know if there was anything we could have done to make this a 5 stars review.

4/10 Scarso

Michael

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Old town location is excellent. Multiple unnecessary level changes within rooms and low coefficient of friction tiles underfoot in the shower area is a hazard to safety.
Soggiorno di 6 notti a dicembre 2023
Risposta di Haytham, il giorno 7 gen 2024
Hi Michael, thank you so much for your feedback, we appreciate you taking the time. We love that you enjoyed the ideal location on the historic seaport. We again thank you for bringing this issue to our attention.

10/10 Eccellente

mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There is no parking at this Inn. You have to pay $40 to park overnite.(that's all we stayed, don't know if it's any cheaper for longer periods). You also have to walk with your baggage from the parking garage to the Inn, about 2 blocks. Outside of that it's in walking distance to Duval etc.
Soggiorno di 1 notte a dicembre 2023
Risposta di Haytham, il giorno 7 gen 2024
Hi Mary, thank you so much for your feedback. We are delighted that you enjoyed your stay with us. Other parking options would be street parking, it is free around the hotel, in case our guest goes to the city lot they're welcome to drop their luggage off prior.

8/10 Buono

Martin, Orangeville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice older hotel. Very clean. Would like to see an area outside under cover to sit on rainy days. A toilet no working was a bit of a turnoff, but it was an older hotel.
Soggiorno di 5 notti a dicembre 2023
Risposta di Haytham, il giorno 17 dic 2023
Hi Martin, thank you so much for your feedback, we are delighted that you enjoyed your stay with us, especially the cleanness of the property. We apologize for the inconvenience with the toilet needing attention, we're glad it was all taken care of.

10/10 Eccellente

Conrad Janik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Haytham, il giorno 17 dic 2023
Hi Conrad, thank you so much for your feedback, we're glad your stay with us was perfect.

10/10 Eccellente

Roquelito

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location was convenient to the places we wanted to go go. Staff were very professional and nice.
Soggiorno di 4 notti a dicembre 2023
Risposta di Kimpton Key West Guest Services, il giorno 11 dic 2023
This is wonderful to hear and we appreciate your compliments about the staff! We are situated in such great areas for walking to some of the most fascinating areas in Key West. Thank you so much for choosing us during your visit to the beautiful Florida Keys!

6/10 Soddisfacente

John Nueman

Mi è piaciuto: Pulizia
The Good: Room design was great, loved the water pressure and shower. Location was second to none being a 10 min walk to Mallory square or Duval street. The Bad: The room was small, no place to layout a yoga mat. The in wall AC was loud and didn't work well at all. The room and bed felt wet because of such and I had to crank the TV volume to hear it over the AC. The pool was tiny (no waterfall) with very limited seating options and ran out of towels multiple times. The two times I reached out to the staff I felt like I was bothering them.
Soggiorno di 4 notti a dicembre 2023
Risposta di Monika, il giorno 9 dic 2023
Dear John,Thank you for staying with us and for the review. I am sorry to hear we did not meet your expectations. We appreciate your feedback .

10/10 Eccellente

Monika

Soggiorno di 2 notti a dicembre 2023
Risposta di Monika, il giorno 9 dic 2023
Dear Monika,Thank you for staying with us and for the review. We hope to see you soon.