Staff was very friendly, very warm and welcoming. Beautiful facility, pool was amazing, restaurant was delicious, esp the Thai one. Breakfast had a lot of options but same things every day, could have improved there a bit. It’s good for visitors who want to stay and enjoy the resort. Kids club was good, my 6 yr old enjoyed it a lot. If you are more of a party place person or family, you ll have to go to Chaweng-Choeng which is 400 bht one way. Hotel provides courtesy shuttle twice a day.