Capsule Hotel a Kumasi

“Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small”

“Overall, we had a pleasant stay. The property was clean, the location was excellent, and the host was lovely and welcoming. The main drawback was the poor Wi-Fi, which made it difficult to stay connected at times. Paying attention to a few small details would make the experience even better—for example, providing additional towels in the rooms without having to ask and ensuring the bed linens are of a high quality and well maintained. With these minor improvements, this would be an excellent...

“my favorite place to stay in kumasi”

“My stay was excellent. From the moment I arrived to the moment I checked out, everything was seamless — thanks in large part to the amazing front desk manager, Eunice. Eunice is truly a gem. Her warm smile, welcoming attitude, and genuine dedication to making guests feel comfortable set the tone for my entire stay. She handled my check-in with outstanding professionalism, ensuring I had everything I needed and answering all my questions with patience and clarity. Throughout my stay, she...

“You actually get what you paid for. I was looking for affordable lodging for six nights and it didn’t meet my expectations. The environment is clean and the staff wonderful. The amenities were bad. Kept changing WiFi password every day . There were no outlet in the bathroom and the bed sheets and covers were extremely bad. The breakfast was policed by staff and served in a minimal quantity.”

“Clean room, staff awesome and business-friendly.”

“Great staff. Nice hotel”

“It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either. The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time....