Capsule Hotel a Kumasi

“Great”

“Nice property ”

“Good ”

“Management was excellent especially whenever the city experience electricity issues, they made sure the power plant runs 24/7. Kind and respectful staff members.”

“Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small”