Exterior
Check availability

Reviews of Partner Guest House Saksahans'koho

3.5 out of 5
Partner Guest House Saksahans'koho
44 Shota Rutaveli Street, Kyiv

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 57 reviews" "
Rating 8 - Good. 26 out of 57 reviews" "
Rating 6 - Okay. 11 out of 57 reviews" "
Rating 4 - Poor. 5 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joely H.

Liked: Cleanliness
Go Ukraine!
We are praying for you all.
Stayed 3 nights in Mar 2022

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The image in the listing did not even closly match the property. The building was a bit run down.
Stayed 16 nights in Dec 2021
Response from Yuliia on 14 Jan 2022
Dear Jason. Thank you for your review. You always can contact us if you do not like the apartment or you have some problems. We are alwayd ready to help and choose for you another options. Hope to see you next time

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2021
Response from partnerguesthouse on 29 Jun 2021
Thank you!

6/10 Okay

Maureen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Customer Service, Lousy Cleaning Service
We liked the room at first, but we had some difficulties getting the key to turn completely to unlock the outer door in the hall. I like the fact that I felt safe and that our things were not going to get stolen, but it was mildly panic-inducing to think that we might have been locked out of our room! The cleaning service was not great. The maid did NOT put any effort into the making the bed properly, did not re-stock the toilet paper or other things, and basically did a poor job of cleaning anything, if she did any cleaning at all. That might have contributed to my bed bug scare. Fortunately, I do not think it was bed bugs. My husband spilled some loose leaf tea in his bag and it must've spilled out onto the bed, and he didn't tell me about it until after I noticed little black specs in the bed. The black flecks and some stains on the bed had me worried that although it *might* be bed bugs, it might not. Just to be safe, though, I called the front desk and requested a different room. The staff was super accommodating and moved us to a different apartment in the dead of night just for ease of mind. However, we did have some issues with our new room. The phone in the new apartment wasn't working, so we had to walk back to their check-in counter to tell them, which luckily was a bit closer to our new location, but still annoying. We got chocolates for our troubles and a free shuttle back to the airport.
Stayed 3 nights in Dec 2019
Response from Olena on 21 Dec 2019
We appreciate your feedback. We have already worked with our staff to improve the quality of our services. We hope to see you again among our guests.

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Olena on 25 Jul 2019
Dear David! We appreciate your feedback. We have already contacted you to clarify comments and are already working with our staff to improve the quality of our service. We hope to see you again among our guests.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Modern apartment in ruined old building
This apartment is very modern and comfortable. Nice small kitchen and modern bathroom. Area is close to center and shops/ cafes. Big minus is the entrance to the building. Literally the stairs and foyer look as if WWll just took place. If you can get over the shock of entering the place the apartment itself is quite fine. Could use a pair of black out curtains. The simple netting does not keep the light out.
Stayed 1 night in Jul 2019
Response from Olena on 23 Jul 2019
We thank you for your feedback. We hope to see you again among our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Mariia on 22 Mar 2019
Thanks a lot!) Hope to see you soon!

10/10 Excellent

Tafara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartment
Stayed 1 night in Dec 2018
Response from Olena on 17 Dec 2018
We are glad that you enjoyed your stay in our apartments. Hope to see you again.

6/10 Okay

Liubov, Trumbull, CT

Disliked: Room comfort
No heat, sleep in jacket or bring your own heater
First of all this is not a hotel - it's a number of apartments spread throughout the city and reception desk is a separate location you have to visit in order to check in/check out. Our apartment had no heat and we had to sleep in our jackets as it's late November and weather is not helping with that. So in general I won't recommend this place for your stay especially during cold weather season.
Stayed 1 night in Nov 2018
Response from Darina on 1 Dec 2018
Dear Liubov! We are sorry for all inconvenieces happened during your staying. You always can contact us if you feel uncomfortable and we will offer you another flat Hope to see again!

8/10 Good

Tony, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was in a great location. Close to many nice restaurants, the mall, Maidan and downtown. The apartment was in great condition. The common areas and elevator were sketchy, as always, but overall a great place to stay in Kiev.
Stayed 1 night in Oct 2018
Response from Darina on 10 Nov 2018
Dear Tony! Thank you very much for your rewiev it's very important for us. We will be glad to accommodate you again

8/10 Good

Jeff, Madison Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very courteous and helpful. Even when I locked my key inside my apartment they were very kind and quickly unlocked the door for me. I will definitely stay there again on my next trip to Kiev.
Stayed 6 nights in Sep 2018
Response from Olena on 15 Oct 2018
Dear Jeff! Thanks for your feedback. We are glad that you enjoyed your stay with us. We are waiting for you again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Nice room. Entrance not so nice
Stayed 2 nights in Apr 2018
Response from Mariia on 2 Aug 2018
Dear John! Thanks a lot for your stay Hope to see you next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well equipped apartment in a good building. Convenient to Metro, Megamarket and close enough to centre. Partner Guest House team helpful and professional as always.
Stayed 2 nights in Apr 2018
Response from Alina on 2 May 2018
Dear Пгуые ! Thank you for such a feedback!. Will be glad to see you next time you are in Kiev!

10/10 Excellent

Rick, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforting and secure
After getting accustomed to driving in Kiev, finding the street was great but finding the apartment was a little tricky, because no one mentioned the entrance to the apartment was behind the Building. It was very secure to stay, and it was comforting for me. 2, people maximum. Still everything was within walking distance. You can't beat it for the price as well, I am going back because one trip was not enough.
Stayed 7 nights in Apr 2018
Response from Alina on 2 May 2018
Dear Rick, thank you very much for your rewiev it's very important for us. We will be glad to accommodate you again

4/10 Poor

Vasyl, Nashville, TN,USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not a good conditions to stay
it was cold inside, it was not possible to fill the bath- boiler is too small to fill the bath, hard to manage water temperature in shower. Carpet was dirty and floor was scratched . Towel dryer is not working
Stayed 12 nights in Jan 2018
Response from Alina on 3 Mar 2018
Dear Vasyl, We regret that this situation prevented you from spending time in comfort. We always try to find the most suitable apartments for our guests, and in case of any inconvenience, we offer other options. We have many different apartments and will be happy to offer you apartment which will definitely suit you next time!

10/10 Excellent

Vasyl, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, clean, good condition, fast interne
good location, clean, good condition, fast internet, cheap transfer to airport, smooth communication, but if you get used to cloth dryer or hot bath...ask them if they could customize it for your needs
Stayed 2 nights in Jun 2017
Response from Alina on 9 Jan 2018
Dear Vasyl, thank you very much for your rewiev it's very important for us. We will be glad to accommodate you again

8/10 Good

Dan, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable, not fancy but a good value
Stayed 5 nights in Nov 2017
Response from Alina on 1 Dec 2017
Dear Dan, Thank you very much for your rewiev. We will be very glad to accommodate you again

8/10 Good

Jackie, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiev
The first apartment was comfortable and clean by Kiev's standards. The Wi-Fi and cable TV did not work but things are different in Ukraine. It is not uncommon for things to not work. I needed to check out at noon and the agent found me a second apartment that is nicer but has no hot water for a bath which is something I need right now. But the people I dealt with were pleasant and helpful,
Stayed 1 night in Oct 2017
Response from reservation manager on 3 Nov 2017
Dear Jackie ! Thank you for your review and for choosing us. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Busy street not a good idea if you need a rest
It was OK overall, however, the studio apartment was not on Saksaganskogo str. but 2 blocks away. It was just like on picture though. Reception 20 minutes walk from the apartment...well... not a good beginning if you have a heavy suitcase. Anyway, I was offered a free taxi ride to the location - thanks for that a lot! As for the flat itself. It's located in a conventional (very old) building. the locks on the front door were broken:-( Inside: as a picture shows, it's really true, good Wi-Fi, nice furniture, even washer machine was there! Nevertheless, the street is extremely noisy! If you open the window you won't hear the TV! And you cannot sleep with windows closed as there is no air ventilation at all! It was a suffocating night for me:-( Air condition system barely works, it was really hot inside:-( Well, maybe it's better in winter or other season but in summer I will think twice next time.
Stayed 2 nights in Jul 2017
Response from Tatiana Ivanchenko on 2 Aug 2017
Dear guest! We are sorry for all inconvenieces happened during your staying. You always can contact us if you feel uncomfortable and we will offer you another flat

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Asked to clean my room
I called front desk and asked to clean my room and nobody ever showed up so had to clean dirt my self but overall it was good in great location!!!
Stayed 9 nights in Jun 2017
Response from reservation manager on 28 Jun 2017
Dear Guest, We are sorry for this inconvenience, according to our guesthouse rules made makes cleaning every 4th day from the check in day. We made rebuke to our houskeeping department and reception managers. You review is very important for us, and we are looking forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Was a great stay! The room was very clean and comfortable! Not comfortable reception location. The rest is all great! Really enjoyed my stay there!
Response from Alina on 1 Feb 2017
Dear Guest, we are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our apartments in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel, studio apartment
Sheet s were not cleaned, room was dirty with cockroaches
Response from Olga Litvinenko, Reservations Manager on 14 Jan 2017
Dear Guest, Thank you for your review! We apologize for the inconvenience. We have made the dezinsection in the apartment and the additional briefing has been held with the maid. We will be glad to see you again and hope to change your opinion about our servive. Looking forward to seeing in Kiev!

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Very safe and secure.
Nice and clean apartment in the very good neighborhood of Kiev.
Response from General Manager on 28 Sep 2016
Dear Guest ! Thank you for your review and high marks. Looking forward to see you again!

6/10 Okay

Khajak, Beirut

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Neutral
It's a very normal apt, nothing special about it, room is very small but clean and nice. Has washing machine, and an oven
Response from Tatiana Ivanchenko on 16 Jul 2016
Dear Khajak, Thank you for your comment. We will be glad to host you again!

8/10 Good

MOHAMED MONCEF, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable accommodation
recommend to anyone looking for a stay in studio/apartment offering all amenities.
Response from Tatiana Ivanchenko on 18 Apr 2015
Dear Mohamed! Thank you for your review. Hope to see you again!

4/10 Poor

Amir, Lucerne, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room,corrupted management. - never again
I was staying at the place for 16 days, The first days were great, The location is the best you would fine in kiev but I wouldn't be going there back. The hotel management seemed to have a very quick response and staff that takes care quite quickly on complainants. The cleaning lady is a disaster that you wouldn't like to tackle in any hotel. Things have disappeared from the apartment. The main problem was a couple of days before I left, I have filled a police complainant due to an hijack attempt and asked the hotel to pay attention to my safety after I saw people which weren't residing nor apart of the stuff going through the path hall which is only for 2 apartments of the company (since I was familiar with the people residing in the other apartment), what happened is that someone had an access to my apartment and an alarm that I'd installed was buzzing at 03:55 AM. The management told that they'll send an IT manager to check the entries at 2 PM on Monday (the day that I left), when I asked before to check out at 4 pm they agreed though at Monday they got me out of the apartment around 13:35 and have sent the cleaning lady to do the job. No IT guy or any comment afterwards. The place itself was great but definitely a place to stay away from.

8/10 Good

grace, new orleans louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and bright
This apartment was nice with a lot of light. The location was not too far from the metro but it did require walking up a hefty hill every day. Would have been nice if the kitchen came stocked with essentials like salt and oil, but otherwise it was great!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Avg. downtown location; modern, clean, comfortable with hot shower
Average location for downtown kiev. Weird sign in to hotel but modern, nice clean and comfortable once settled.

8/10 Good

M, USA

Liked: Staff & service
Kiev
Partner guest house reception and management staff, were excellent and always helpful. Apartments are a mix of sparsely decorated Units, scattered about the central city area. Expect apartment building entrances to be a bit behind the times, dingy and sometimes inconvenient. The rooms however are quite adequate and for the most part well located. A market to stock your kitchen is not always handy. Taking advantage of the staff's offer to "pre-stock" various foods and beverages is well worth the service charge. I have used Partner Guest House several times and will again.

8/10 Good

Jack, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the city center
The apartment was located very close to the Olympic stadium and the metro. Everything was working perfectly and although a rather busy street was in front, the noise from the traffic was not disturbing. The timer for the electrical lights in the corridor was probably set for June. In August the lights went on only after twilight.

8/10 Good

Adam, Fair Lawn, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good, close to metro but...
The room was at a different location than the hotel check in, which was annoying after a day of flying. Once in the room everything was great. Close to metro and staff was very helpful.

8/10 Good

Woodalls, Oklahoma

Liked: Cleanliness, property conditions & facilities, room comfort
great quality room, not quality service
If you are going to stay in Kiev I would definitely recommend this place. Just know that the service is not very good. the room was fantastic! Great location! We had a problem with the address to the office not being on our travel confirmation so we got lots temporarily until we could get a hold of them so MAKE SURE you have the address to your office NOT just your apt!

10/10 Excellent

Dincer

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021
Response from Reception team on 13 Nov 2021
Thank you for your feedback! See you next time

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and central
The room was really good but the building was in a really poor condition. Really good that the company offers transfers to and from the airport for a very good price!
Stayed 2 nights in Apr 2019
Response from Alexandra on 20 Apr 2019
Dear Alberto, Thanks a lot for your review. Unfortunately, some apartments are located in the old buildings of the city, we can not affect it. But next time, please contact us for the selection of apartments in the new building. We will be so glad to accommodate you next time!

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo em todos os aspectos
Ótima relação custo benefício ótimo atendimento no check in e out Parabéns
Stayed 1 night in Oct 2018
Response from Olena on 21 Oct 2018
Dear Jose Roberto! Thank you for your good feedback. We are glad that you liked our apartments and service. We hope to see you again.

10/10 Excellent

Paola

Liked: Cleanliness, property conditions & facilities, room comfort
No fue por lonque pagamos :-(
Nos cambiaron de lugar! No se si fue debido al evento de esa semana y se quedaron cortos de espacio, lo cierto es que pagamos por un departamento mas grande y nuevo y recibimos uno mas pequeño, comodo si, pero no fue pornlonque pagamos
Stayed 2 nights in May 2018
Response from Alina Grom on 16 Jun 2018
We are sorry for inconvenience. Thank you for your feedback. We wi8ll be happy to see you next time and make everything in the best way for you.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Schönes Apartment in ungepflegter Liegenschaft. Erster Eindruck vom Treppenhaus war abschreckend. Schlüssel musste an anderer Adresse abgeholt werden.
Stayed 3 nights in May 2018
Response from Reservation Agent on 8 Jun 2018
Lieber Gast. Vielen Dank für Ihr Feedback. Unsere Manager werden beim nächsten Mal gerne eine bequemere Option für Sie ergattern. Warten auf euch.

6/10 Okay

adde

Liked: Staff & service
Ok men svårt att veta vart man hamnar.
Helt ok lägenhetsuthyrning. Dock oklart på hemsidan och vid bokning vart man får bo. Vart skjutsade till vår lägenhet som var ok. Vi kunde inte påverka var den var.
Stayed 2 nights in May 2018
Response from Reservation Agent on 8 Jun 2018
Kära gäst, tack för din feedback. Våra chefer väljer gärna det bästa alternativet för dig med det bekvämaste läget nästa gång. Vi väntar på dig!

8/10 Good

Henrik

Liked: Property conditions & facilities, room comfort
God hotellejlighed for 2
God hotellejlighed indeholdende hvad man har behov for. Ligger ikke så centralt i kiev.
Response from reservation manager on 3 Apr 2018
Kære Henrik , Mange tak for din anmeldelse. Vi vil være meget glade for at imødekomme dig igen.

8/10 Good

Валентин

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from reservation manager on 1 Apr 2018
Dear Valentin! Thank you very much for your rewiev it's very important for us. We will be glad to accommodate you again

2/10 Terrible

recep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 saat sonra ayrıldık
otel çok berbattı hemen ayrıldık para mı istiyorum
Stayed 1 night in Nov 2017
Response from Tatiana Ivanchenko on 26 Nov 2017
We regret to know that you have faced with such inconveniences and that our service could not meet your expectations. Our guest's comfort is the first thing that we put priority for. Together with the key you receive information with contact phone number of managers, who are responsible for handling any guest requests in order to make stay with comfortable and cozy. Next time don't hesitate to call us in case you want apartment to be changed or other service to be provided. We will be very happy to see you back!

8/10 Good

Aleksi , Oulu

Liked: Cleanliness, room comfort
Kiva huoneisto keskustan sykkeessä
Huoneisto sijaitsi hyvällä paikalla aivan keskustassa joten liikkuminen nähtävyyksiin, ravintoloihin ja kauppoihin oli helppoa. Huoneisto oli siisti ja täysin kalustettu myös ruuanlaittoa ajatellen, tästä plussaa! Miinuksena voisin mainita rappukäytävän siisteyden ( erittäin yleistä entitisissä Neuvostomaissa) lisäksi erittäin tylsän leipäveitsen ja huonosti toimivan kuvaputkitelevision. Ehdottomasti jäi kuitenkin positiiviset mielikuvat!
Stayed 7 nights in Oct 2017
Response from reservation manager on 3 Nov 2017
Dear Aleksi! Thank you for such a nice feedback! We are doing our best to provide an excellent service and comfortable apartments for your convenience. Will be glad to see you next time you are in Kiev!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God og central lejlighed
God engelsk-talende service fra Partner Guest House. Tre gange rengøring i løbet af 14 dage, der måtte godt have været en enkelt mere. Værelset fint, men indgang og opgang i ejendommen ikke velholdt, og elektriciteten i ejendommen svigtede kortvarigt to gange. Vaskemaskine og rigtig god Wi-fi i lejligheden. God beliggenhed, tæt på restauranter metro og bus. Jeg er godt tilfreds med opholdet.
Response from Tatiana Ivanchenko on 5 Jun 2017
Merci pour vos commentaires! Au plaisir de vous voir à nouveau!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tatiana Ivanchenko on 5 Jun 2017
Thank you for your mark! Wait for you again!

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tatiana Ivanchenko on 29 Mar 2017
Уважаемый Олег, Спасибо за высокие оценки. Будем рады видеть Вас снова.

8/10 Good

dirk , O

Liked: Cleanliness, property conditions & facilities, room comfort
Leuk apartement in het centrum van Kiev
Gunstig gelegen in het centrum. Goede restaurants, mooie winkels en bezienswaardigheden op loopafstand. Ruim appartement.
Response from Reservation Manager on 12 Sep 2016
Beste Dirk, We zijn erg blij dat u tevreden bent met de accommodatie in onze appartementen waren en we kijken ernaar uit om je weer te zien!

4/10 Poor

Moody, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det er ok
Det er ok
Response from Tatiana Ivanchenko on 17 Oct 2015
Thank you for your feedback! We would be glad to accommodate you again! Looking forward to see you in Kiev!

6/10 Okay

Johnny, Sweden

Disliked: Property conditions & facilities, room comfort
Bättre tur nästa gång
Tyvär var internet riktigt dåligt och AC var bedrövligt dålig
Response from Tatiana Ivanchenko on 3 Oct 2015
Dear Guest! We apologise for inconveniences. Please feel free to contact us in any case. We try to solve any problem as soon as possible. Hope to see you again!

8/10 Good

Matthias, Zweibrücken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Apartement! Gute Ausstattung!
Dreitages-Reise. Abholen durch einen Fahrer des Partner guest house. Auto sehr sauber! Ganz im Gegensatz zu den üblichen Taxen. Kosten Borispol Hotel / Hotel Borispol: 490 UAH. Günstig! Apartement mit guter Ausstattung. Kostenloses W-LAN. Alles sehr sauber. Meine Empfehlung!

8/10 Good

Jean-Luc Maës, France

Liked: Cleanliness, staff & service, room comfort
quelques défauts
Il y a quelques défauts dans cet appartement. C'est dommage car globalement l'appartement est très très bien! Le lit est très bien, l'adresse est très bien, la salle de bain est très bien, la cuisine est très bien équipée, l'appartement donne sur une cour intérieure donc il est très calme,... cet appartement a vraiment beaucoup de qualités! Mais il y a quelques problèmes. La lumière de la salle de bain fonctionne mal (parfois long à l'allumage, parfois des clignotements) malgrès plusieurs interventions du technicien. L'ascenseur est très petit et, dans tous les cas, il faudra monter un étage à pied. Ce n'est pas très difficile, mais disons que l'ascenseur n'arrive pas directement au niveau de la porte d'entrée. C'est dommage. Malgrès la présence d'un port SD sur la grande télévision, il a été impossible de lire une vidéo, alors que d'habitude, sur n'importe quelle télévision, ces vidéos fonctionnent.