Piscina all'aperto, cabine incluse nel prezzo, ombrelloni da piscina
Controlla disponibilità

Recensioni per Le Méridien Ile des Pins

5 out of 5
Le Méridien Ile des Pins
Baie d'Oro, BP 175, L'Île-des-Pins

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 307 su 483 recensioni" "
Valutazione di 8 - Buono. 124 su 483 recensioni" "
Valutazione di 6 - Soddisfacente. 22 su 483 recensioni" "
Valutazione di 4 - Scarso. 24 su 483 recensioni" "
Valutazione di 2 - Terribile. 6 su 483 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location and room were very nice. Staff was very kind and service adequate, with some areas of improvement. Food, especially at dinner, can be better.
Soggiorno di 4 notti ad agosto 2019

10/10 Eccellente

pietro

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
isola da sogno
Albergo in posizione fantastica ma che necessita di un rinnovamento. Mangiare standard servizio cortese
Soggiorno di 3 notti a novembre 2017

8/10 Buono

Alessandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
3 giorni splendidi
Locations spettacolare a due passi dalla piscina Naturale. Camere grandi e complete e Personale molto gentile e disponibile soprattutto alla reception. Internet discreto ma disponibile solo nella hall dell’hotel.
Soggiorno di 3 notti a novembre 2017

6/10 Soddisfacente

Carlo

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Ottima la camera e il personale, alcuni servizi come il trasporto da e per l'aeroporto/ porto a pagamento, cucina mediocre e salata. Mancanza di passatempi che possano risaltare le cose tipiche del luogo.
Risposta di Le Méridien Ile des Pins team, il giorno 17 nov 2016
Bonjour Carlo, Thank you for taking the time to share your opinion about Le Méridien Ile des Pins. We are glad to read that you had a nice overall stay with us. We just want to let you know that our transfer service to the airport is a paid service because we use an external supplier. We hope you had the opportunity to enjoy our complimentary activities as paddle boards, kayaks, putting green, giant chess game, voleyball ect. and the Deep Nature Spa. We hope to welcome you again in our paradise.

10/10 Eccellente

liliana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Resort molto bello in una posizione fantastica, abbiamo trascorso 5 giorni favolosi.

10/10 Eccellente

Federico, Verona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel da sogno
Posizionato in una bellissima baia con vista mozzafiato. L'hotel è inserito in un contesto naturale unico circondato da vegetazione lussureggiante e i caratteristici pini. L'hotel offre ogni comfort per una vacanza in pieno relax e per divertirsi al mare. Le stanze sono comode e ben arredate e le strutture comuni sono molto piacevoli Colazione varia e abbondante da soddisfare qualsiasi richiesta. Cena di ottimo livello. I nostri 5 giorni di permanenza sono passati senza neanche accorgercene. L'unico problema è stato il tempo, una giornata di pioggia e temperature non molto alte. Le temperature dell'acqua era abbastanza fredda per bagni prolungati.

8/10 Buono

Manami

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Walkable distance (10-15min) to the Natural Pool. Most of the staff were supportive but some were rude to guests who didn't speak French. Breakfast was okay, not many options. There is no restaurants, shops around the area, so make sure to bring your own meal if you don't want to dine at the same restaurant for a few days.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Evelyn

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
A beautiful location almost surrounded by water. Service was excellent and the staff are very friendly. The problem for us was the room lighting; it was a like being in a twilight zone ! It was too dim to read a book! The other problem was that we were unable to access the Internet on our i-Pads in the room, though the phone connection was good.
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Elmer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The overall experience at the Meridien was amazing from the start of our stay till the end. The hotel staff picked us up from the hotel, they also had everything ready for our check-in. The beach is gorgeous and the view amazing. The natural pool is really nice and it is at walking distance. The food was delicious and the size of the serve just right. The staff was also friendly and help us with our requests.
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

KOJI

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There were a few problems with the equipment, such as broken switches and safes, and poorly placed doors, but the natural beauty and good service of the staff more than made up for it.
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Emmanuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptional
My stay at the méridien was wonderful… I was upgraded to a bungalow and treated like royalty… the bungalow was super well equipped and ultra comfortable. The staff at the hotel was very professional, efficient, and friendly! They did go out of their way to make us feel special… I hope that I get a chance to go back and stay there again, one day
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall we had a lovely stay at this property but did have some criticism. Positive: The beach and natural pool (15 min walk) is beautiful! The water is crystal clear, and soft sand. We had a garden view, standard room which was spacious and bed was really comfortable. Lovely pool to relax at during the day or sun loungers on the beach. Also have hammocks in the garden which was lovely to read a book in the shade. Buffet breakfast had a good selection with fresh eggs and pancakes. Some great staff stood out - Marie in restaurant, Corinne at reception and Sebastian/Christian management. Negative: The food! Very expensive and bland. We skipped lunch entirely because we knew we’d be disappointed so if you’re foodies, I’d avoid New Calendonia entirely as we didn’t have any good food for our entire stay on the mainland either. If you do stay here, the snack menu is the best and you can opt for this at dinner (burger, pasta)! If you’re English speaking, the language barrier can be really challenging. Brush up on your French! We also need the boat excursion to Brosse island, we only saw one turtle but did then the island beach was sensational. Much cheaper to book direct with boat company before you arrive (half the price). We also tried to book a massage but fully booked so pre-book this if interested.
Soggiorno di 5 notti a dicembre 2023

10/10 Eccellente

Junichiro

Soggiorno di 3 notti a dicembre 2023

4/10 Scarso

HIROSHIGE

Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

Shivin

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia e personale e servizio
Good things: - Location - fantastic views of the Bay, great access to Anse Vata and Baie de Citrons - Facilities - lovely beach and spa, great parking - Food - Fare restaurant was good, breakfast and room service very average, prices competitive for the fact that this is a "luxury" hotel Disappointments: - Housekeeping - they don't clean anything or replace things properly, e.g., dirty spoon, coffee cups, empty soap bottles, bathrobes. Despite multiple requests to rectify these problems, it took 2-3 days before they got their act together. Small things but they add up - makes you question the cleanliness and overall standard - Room design - Nice views and spacious, but the airconditioning is completely ineffective as the vent is right near the door, which means horrendously hot nights during the summer. You sleep effectively with just a fan - not what you want in a luxury hotel - Inconsistent service - Couple of nice and helpful receptionists, but everyone else is largely ineffective, bordering on unhelpful, you'll have to call at least twice to get anything done Overall, it seems that they just take it for granted that they are the only “luxury” hotel in Noumea, and don’t do much to prove it. You certainly don’t get what you pay for from such a reputed brand. A less fancy name or place would likely charge you less and do a better job. Disappointing because their other properties in New Caledonia are certainly up to scratch. Very unlikely to return.
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Leah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

10/10 Eccellente

Sotirios

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Resort is at a beautiful location and the staff are excellent and attentive. The food menu can be expanded and more varied for a 5 star resort. My wife also does not eat seafood so a limited menu became even more limited.
Soggiorno di 6 notti a novembre 2023

8/10 Buono

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We liked the setting the staff and other guests were really nice we did however have some disappointing meals
Soggiorno di 5 notti a novembre 2023

10/10 Eccellente

Luc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023

10/10 Eccellente

james

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Séverine

Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Vincent

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Kelly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A well maintained property with great amenities included (snorkling gear, table tennis, badminton, kayaks, SUP, beach volleyball, mountain bikes) quiet vibes but perfect to get away from it all
Soggiorno di 4 notti a settembre 2023

10/10 Eccellente

Christian

Soggiorno di 2 notti a settembre 2023

4/10 Scarso

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
There was no pool during our 8 night stay (especially disappointing since the beach was closed due to shark attacks - not the hotel's fault obviously but made it worse). The alternative was to go to the hotel next door to use their pool but they had very loud construction going on each day. The pool was supposed to be back up and running halfway through our stay but the repairs went very slowly and then they couldn't get the water quality right after it was filled, so it was only opened on the afternoon of our last day! During the last few days there was construction outside out room during the day. There was a poor selection of evening eating options. We did enjoy the Latitude bar for pre-dinner drinks but even there, scaffolding was erected inside the bar for the last few days! No compensation was offered by the hotel for the reduced facilities, inconvenience and disruption. Most of the front desk staff were pleasant and helpful, and did their best to help us with activities and dealing with the airlines during the Isle of Pines airport blockade. Especially Luna, who was very helpful, patient and extremely pleasant to deal with!!! She went out of her way to help me deal with the airline when trying to find out about flight disruptions and re-booking options (which wasn't easy for a non-french speaker). She also did a wonderful job suggesting and arranging activities for us, all of which we enjoyed very much. The activities Luna helped us chose were the highlight of our h
Soggiorno di 5 notti ad agosto 2023
Risposta di Le Méridien Nouméa team, il giorno 11 ott 2023
Dear John,Thank you so much for taking the time to submit a review about your recent stay with us. We apologize for any inconvenience you experienced during your stay.Regarding the pool, we sincerely apologize for the inconvenience caused by the renovation. We are committed to improving our facilities for the comfort of our guests, and hope that you will have the opportunity to enjoy the pool in its improved condition in the future.We are sorry to hear that you were not satisfied with our restaurant option. Nevertheless, we are touched by your kind words about our staff. We truly believe in providing a warm welcome and understanding your needs. We hope you will give us another chance to make your stay more enjoyable.Sincerely,

8/10 Buono

Richard

Soggiorno di 6 notti a luglio 2023

10/10 Eccellente

Colby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
While there were a couple of issues. They rectified them, and they made you feel welcomed and important, we’ll be back, other hotels look pretty in pictures, this place WAS amazing
Soggiorno di 4 notti a luglio 2023

10/10 Eccellente

Jean-François, SERRES MORLAAS

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a giugno 2023

8/10 Buono

Stanislas

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Peut mieux faire
Accueillis avec le sourire dans cet endroit merveilleux, c'est notre deuxième séjour et c'est toujours un plaisir. A noter tout de même, les bungalows veillissants et la restauration décevante comparée à notre dernière venue (dec. 2020) qui avait été de très haut niveau.
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Marilyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Marie-Pierre

Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Yvonne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We came here for our honeymoon. I wanted a beautiful beach away from people and noise and Le Meridien exceeded my expectations. The beach view bungalow was spacious and comfortable and we had our own balcony with lounger. I loved the cabanas on the beach and spent a lot of time reading there in peace and quiet. The breakfast buffet was good, similar to other resorts but the french toast was my favourite. The restaurant menu had limited options (no pizza or pasta or curry) but there were interesting specials every day and a wonderful buffet on Saturday. After dinner we would stroll back down the beach with a torch and watch the cute hermit crabs scuttle around. The staff were all lovely and helpful (especially Christian and the guy in the beach fare) even if they found it difficult to understand our kiwi English sometimes. If you like snorkelling you should walk around the sand river to the natural pool at low tide. At high tide you need use fins and to swim out 0.5km into the bay to find coral and lots of fish. Near the rock in the middle of the bay is a good spot. Also between Île Kônubutr and Île Mwâréya I saw turtles. There is also a nice 1 hour walk to Upi bay. It would be good if they had a boat to take you further out for snorkelling. Otherwise you have to take a shuttle to Kuto bay for the boat tour. Overall, it was a lovely place for a honeymoon.
Soggiorno di 6 notti a marzo 2023

2/10 Terribile

Sandra

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023
Risposta di Le Méridien Ile des Pins , il giorno 20 mar 2023
Bonjour Sandra, Merci d’avoir pris le temps de nous laisser une note suite à votre séjour parmi nous. Nous vous invitons à nous faire part d’avantages de détails afin de mieux comprendre ou est-ce que nous n’avons pas su satisfaire vos attentes. Au plaisir de vous accueillir de nouveau au Méridien Ile des Pins.

10/10 Eccellente

John, Homps

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Having visited over 130 countries (and a bundle of beaches), the Meridien at Iles de Pins has to take the crown for the most idilic place anywhere. The amenities are top notch and the beach, sea, azure skies, trees are all entirely breathtaking. Unlike Australia, there are no sharks, no stinging jelly fish, no flies and no crocodiles either. And even the wifi works everywhere! Not cheap but worth every penny.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Claude

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Séjour absolument magnifique. Rien à redire
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Donald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an exceptional property with amazing local staff. Highly recommended
Soggiorno di 4 notti a gennaio 2023

10/10 Eccellente

Christian

Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Anna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2023

10/10 Eccellente

André

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay with 2 babies The beach is one of the most beautiful I’ve ever been The hotel is in great condition and very helpful staff
Soggiorno di 4 notti a gennaio 2023

10/10 Eccellente

Seamus, Sydney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
10 out of 10, you will be hard pushed to find a nicer destination anywhere on earth, highly recommend, I will be back to that bungalow on the beach, heaven is all I’ll say

8/10 Buono

Hui

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location of the property is very exclusive. you can easily spend a whole day on Oro Bay, or pay a visit to Natural Pool. The staffs are all warm and friendly. We traveld with our 21 months old, and the hotel manager did everything he could to help us out with special needs. As he explained, the resort was closed for 2 yrs due to covid, they lost a lot of staffs. They just open up and they have dificulty to hire staff and need to train the new staffs. They will invest the income to bring it up to level. I apreciated the honesty, covid made a big impact to hospitality industry. They deserve some understanding. One thing we don't really agree with is they charge shuttle between the airport. At a such exclusive location and premium room rate, you would expect the hotel to offer free shuttle. Overall, if you want to enjoy private space and breath taking view, this place won't disappoint you.

10/10 Eccellente

Jacek

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice, quite and beautiful place to stay.

4/10 Scarso

Hideyuki

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

10/10 Eccellente

Jose Antonio Sanchez

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort is excellent, located in a place that is the closest we’ve seen to Paradise. In addition the staff is really friendly. It’s been an absolute pleasure.

4/10 Scarso

Gregory

10/10 Eccellente

Kerry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is impossible not to love this place, set in one of the most idyllic places you could wish for, and everything about the hotel matches the location.

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2022

2/10 Terribile

Emil, Provincetown

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The hotel itself is not bad, definitely not responding to the stars it has or the price they charge. I did booking for two days, after a month they called me saying that they are gonna have an event so they need to cancel one night of my reservation. Considering how many places are on the island, it’s not best feeling the hotel to cancel one of the nights. Absolutely ridiculous. No one contacted Expedia for a refund, none of the staff knew about my situation, I had to explain over and over again to every member that came to the front desk. At the end I had to deal with the refund for more than an hour just to figure out that no one from the resort ever contacted the expedia. They were trying to convince me that my card was charged just for one night even though I have a proof of the charge for two nights. There was no apology, there’s no even a free transfer to the hotel considering they just got rid of someone just to take more money from someone else. With this type of attitude I’ll definitely not recommend going there seeing no one gave a …. For their customers. The room was clean and spacious with beautiful view. The food at the restaurant is mediocre and overpriced. The drinks were extremely bad. The area around the resort is beautiful just like every part of the island. You can stay in a cheaper place with better beaches and better service.
Risposta di L'équipe du Meridien Ile des Pins , il giorno 5 dic 2022
Dear Guest, First, thank you for your feedback regarding your recent stay at Le Meridien Ile des Pins. Your comments are invaluable to us and help us to constantly improve. We are delighted to hear that you enjoyed your bungalow and the view from it.For your cancelled night, we would like to apologize again, it is true that at the time of your reservation, we had not foreseen this event which happened later. However, we offered you a dinner in our restaurant so that you could have a pleasant stay. Our reservation center has contacted Expedia several times in order to refund you quickly. If the refund has not yet been made, it is in progress.We are of course available for any further inquiries. Sincerely, The team of Le Méridien Ile des Pins

10/10 Eccellente

Maeva

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a novembre 2022

10/10 Eccellente

SHING

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We have wonderful atmosphere & environment of this hotel
Soggiorno di 1 notte a novembre 2022