Hotel a La Penitence

“We weren’t put on a higher floor as indicated at booking. When questioned we were told there was a leak/problem on 5th floor. Hoping for another corner room on a higher floor [than 1] we were shown alternative rooms that were smaller. Additionally the pillows were stained with red juice or wine. Considering the newness of the hotel more was expected. The front desk manager, Ebony was firm and proactive with training she’ll be a great. However the hotel could do better should be better...

“At this price point, I would suggest that robes and slippers be provided.”

“Most remarkable experience I've ever had. Everything down to service was A+. Hotel was recommended to me and I am not regretting.”

“First off, the hotel itself is good, clean and quiet. The security guard at night was very friendly, kind and caring to us. The front desk staff were very rude and disrespectful. They should not be working there or even talking to customers. They have attitude problems and thinks we owe them. This hotel is highway robbery. I booked a double bed room and because we’re we’re 3 adults and a child he had to pay an addition amount per night. One night only 2 adults slept in the room, and Jelicia...

“Overall a positive experience for the price. Breakfast has limited choices but still good. Staff made us something different since we didn't eat sausage stew. Rooms were clean. The pool needs a little more attention. The food at the restaurant was really good.”

“This was my third stay at GCH. I see some improvements have been done with the bar and lounge area which is really nice. I always enjoy my stay but I think the Chef is different. My stew fish just wasn't what I remembered it to be. Not bad but I liked it when it was more a traditional type guyanese stew.”

“It was very clean central location close to the town”

“I thoroughly enjoyed my stay here. The staff was helpful, friendly, and professional. I enjoyed the convenience of the amenities and availability of the to go breakfast. Cheers! I will be visiting again.”

“Good”

“The house we were supposed to stay in got cancelled after we landed in Guyana, and the owner let us stay here on short notice and basically saved our vacation! The house is in a convenient location between Cheddi Jagan and Georgetown. The beds are comfortable, AC gets really cold, ceiling fan in the sitting room and stand fan in the bedroom.”

“Lovely view, clean and spacious”

“Loved everything about this property, its cleanliness, the staff especially the doorman. They were exceptionally friendly.”

“Terry is a great Host. Apartment is very modern and clean. Tery has gone over and beyond on quality. I would stay there again.”

“Front desk staff are amazing! That being said, this property should not be opened during this time! During my entire stay from 6/22/26-6-30/26, the hotel had major renovations happening. I’m talking hammer drilling from 8 am to 6 pm, that is heard all throughout the building and in my room. I tried speaking to management but they kept ignoring me. This is not how a business is run! You Guys need to close 592 until this work is finished! You can not have guests staying there while you do this...

“​Our recent stay was nothing short of perfect. From the seamless check-in to the spotless, beautiful accommodations, everything was perfect.”

“Breakfast”

“The room was spacious and clean”

“Personale eccezionale alla reception Colazione a pagamento molto minimal Over price totalmente la struttura”