Lago Ba Bể: Tour e Visite Guidate

The staff was very very helpful went above and beyond to help us.

The room was clean with comfy beds. The laundry service was good. The breakfast was not amazing, was not ready at the scheduled time. This was frustrating for travellers following a tight schedule.

Staff very rude unhelpful answer to issues was cancel booking and find somewhere else or pay to upgrade even though we had an upgraded room but was a small box room Experience I had at the hotel put a damper on the holiday Shower had the drain filled in so water running the other side of the bathroom for the drain. On arrival as the hotel messaged while I was on the plane they let our room out even though I had WhatsApp correspondence with the hotel prior to arrival Over all very disappointed