"The first room we were given smelled strongly of cigarette smoke, especially in the bathroom, which was unpleasant. I don’t understand how this wasn’t noticed or addressed before assigning the room to another guest.
There were renovations taking place during my stay, and since I had to work from the hotel, the constant drilling noise made it very difficult to concentrate. I tried moving to the breakfast area after breakfast hours to work, but was immediately told it was forbidden to sit there, which was confusing since the tables were still in place. Unfortunately, there was no alternative quiet or dedicated workspace available. The lobby area was even louder, with people checking in and out and staff handling breakfast equipment.
On a positive note, the breakfast was good, with a decent variety including gluten-free and lactose-free options. Housekeeping was also very good."
