Resort a Laguna

“Our biggest complaint is that the hotel openly allowed non residents to use the hotel facilities, hence our experience was not exclusive”

“Great position. Villas are getting a little tired need some renovations! Main pool was getting some maintenance and a new pizza oven installed so not all amenities were working during our stay”

“Check-in was very unorganized. I waited over 2 hours for a clean room because the room I was “upgraded” to had a puddle of water inside and smelled moldy. The second room I was provided was better, but the overall experience was disappointing. After everything I had already dealt with, I asked if dinner for two could be provided as a courtesy and was told no. About 45 minutes later, I was offered coconut water instead. The lack of urgency, communication, and effort to make the situation right...

“È stato tutto bellissimo! Struttura davvero ottima, curata e accogliente. Il personale è stato molto professionale, attento e disponibile. Un’esperienza davvero piacevole, che consiglio assolutamente!”

“Exactly what we hoped and expected, it was our last stop on a 3-week trip all around the Thailand, we needed a beautiful sea and a beautiful swimming pool (practically private since everyone can access it from their room). Well this is the place. Exceptional breakfast! If we really want to find a negative mark: there are no mosquito nets on windows, they would be highly appreciated as we are in Thailand! We hope to return.”

“Non m è piaciuta l'assenza di servizi aggiuntivi. La chiusura del bar piscina alle 18, il bar della piscina, la wifi non sufficientemente prestativa. Mi é piaciuta la struttura e le stanze”