Hotel vicino a Lake Bluff Park - Saint Joseph

“The best party if staying at this hotel is the convenience. You can’t beat the location to the beach or downtown. The property was good, but not super clean. Staff were pretty friendly, but couldn’t recommend things for us to do regarding rentals, etc. Our room viewed the parking lot and garbage dumpsters so that sucked. Plus we heard the garbage truck every morning. The air was either super cold(only in the living are) or it was humid and hot. The bedroom didn’t get much air. And it felt like...

“Super old place- bad everything. Mold in the bathroom -room 101 - smelly and no $ back :(”

“The jetted tub was nice, room was clean. Other than the finger nail polish on the toilet seat. The continental breakfast every morning was excellent.”

“Two soap dispensers were broken from the wall. Was concerned with cleanliness when we found a 7up bottle stuffed in between 2 photos on the wall. A beer can was left on the bathroom light fixture.”

“The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

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“Last minute stop; price was ok as we just slept and got up and left. Nighttime desk attendant very nice and helpful at 10:00pm. Room was a room, no usb plugs or anything but bed decent and room livable. AC was cold.”

“The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room.”

“Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.”

“The tile in the bathroom is missing a square. The toilet runs intermittently, The air conditioner is LOUD and not real good at cooling either. It was almost impossible to get a good night's sleep.”

“Storm caused power outage. No emergency lights, generator. Had to go up the stairs with no emergency lighting and used the light off my phone to see in complete darkness. Staff was rude, "we can't control the weather." I had had to ask for the manager's card. No one was helpful. Staff used twinkling lights to provide "light." Storms are inevitable, so as the Hilton, there should have been proper measures for emergencies and well trained staff. Overall, not a pleasant stay or experience....”

“Towels, pillow cases, sheets were all dirty and stained. Hot tub was disgusting. Treadmill didn’t work. Breakfast was bad. Not a comfortable stay. Everything felt dirty.”

“The studio rooms do not contain a bathtub/shower combo as shown in pictures. Also, housekeeping only comes once a week and was in my room at 9pm. Very strange. Staff was nice and tried to remedy the situation regarding the need for a bathtub. Ultimately, they were unable to find another room to meet my needs for the stay. Breakfast was okay. However, the same bagels and muffins were there all week. I noticed nothing new was added and it was the same all week. The hotel could’ve been more...

“The hotel is actually Quality Inn and Suites. Super nice staff, very comfy bed, quiet, and crazy convenient to get to St. Joseph and all the shops. Great price and quality stay!”

“Room was very clean and comfortable and the people at the desk were so friendly and hrlpful”

“I like that the rooms are clean and good size. But probably needs improvement with the amenities. Staff are ok, some are friendly some aren’t. Over all I would still recommend it.”

“The hotel was okay, rooms are dirty and In need of improvement. Lots of trim/paint peeling off the walls and bed corners. Disappointing experience from the name Country Inn & Suites”

“The hotel was dirty, rooms were filthy, towels were hard to come by and stained. Trash in hallways, and lobby. There was no breakfast. The parking lot is in disrepair. The hairdryer did not work, the door safety locks were broken, the phone did not work so if you needed to call the front desk you couldn’t, you had to go downstairs. There is no elevator as an fyi. We got to the hotel and had to wait 20 minutes for someone so we even could check in, pretty sure we woke him up.”

“Classico Motel Americano . Camera spaziosa con due letti grandi , buona pulizia , arredi e bagno un po datati ma accettabile per il prezzo . Colazione inclusa “alla buona “ ma essendo compresa a caval donato .... 50 dollari di cauzione restituito subito al checkout , da consigliare :”

“Clean and comfortable. Staff was friendly. Bagel breakfast bar was very good.”