Hall

Recensioni per Days Inn by Wyndham Lake City

2 out of 5
Days Inn by Wyndham Lake City
170 S Ron Mcnair Blvd, Lake City, SC

Recensioni

6,4
Valutazione di 10 - Eccellente. 42 su 216 recensioni" "
Valutazione di 8 - Buono. 51 su 216 recensioni" "
Valutazione di 6 - Soddisfacente. 54 su 216 recensioni" "
Valutazione di 4 - Scarso. 35 su 216 recensioni" "
Valutazione di 2 - Terribile. 34 su 216 recensioni" "

6,8/10

Pulizia

6,8/10

Personale e servizio

6,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Melanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were friendly and helpful. The price was reasonable for an overnight stay. Easy park in front of room.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Beverly

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Mary

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
everything was very good, very clean and comfortable, excellent service
Soggiorno di 2 notti ad aprile 2024
Risposta di Public Relations Manager, il giorno 8 apr 2024
Dear Mary,Thank you for taking the time to give us a review. We are glad to see that you found our service to be excellent, and your room to be clean & comfortable. We hope that you had a great time and would be more than happy to see you again in the near future.

6/10 Soddisfacente

Angela

Non mi è piaciuto: Personale e servizio
Stayed 2 night's no room came by. Manager had a nasty attitude
Soggiorno di 2 notti a marzo 2024
Risposta di Public Relations Manager, il giorno 28 mar 2024
Dear Angela, Thank you for taking the time to review us. We apologize for the negative experience you had with our staff. We appreciate you bringing this to our attention and we hope to see you soon in the near future.

10/10 Eccellente

phillip, Richlands

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Public Relations Manager, il giorno 28 mar 2024
Dear Phillip,Thank you for taking the time to review us. We are glad to see that your stay with us was exceptional. We hope to see you again in the near future.

10/10 Eccellente

Altavious

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Yess
Soggiorno di 1 notte a dicembre 2023
Risposta di Public Relations Manager, il giorno 28 mar 2024
Dear Altavious,Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

2/10 Terribile

Donna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Do not book this hotel
The Manager of this property was extremely rude, his actions were discriminatory and I would not recommend this hotel to anyone. The interior of the lobby was not welcoming and this was the area dedicated gor "free breakfasts." Stay away from this hotel!!!
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

MaRinda, Winnabow

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a very pleasant stay here. The front desk clerk who checked us in was very hospitable. The hotel is an older hotel but has been remodeled and well maintained. The beds and pillows were very comfortable. I am sure we will stay here again the next time we are in the area.
Soggiorno di 1 notte a dicembre 2023
Risposta di Public Relations Manager, il giorno 6 dic 2023
Dear MaRinda, Thank you for taking the time to review us. We are glad to see that you had an exceptional stay with us and found your room to be comfortable and our staff hospitable. We hope that you had a great time and so hope to see you again.

10/10 Eccellente

Olulana, Roslindale

Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was really good!
Soggiorno di 1 notte a ottobre 2023
Risposta di Nina, il giorno 25 ott 2023
Dear Olulana, Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

6/10 Soddisfacente

Paul

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was clean. Room service was poor. My waste paper basket was full. I notified the receptionist, but the trashcan was never emptied out during my stay.
Soggiorno di 3 notti a settembre 2023
Risposta di Nina, il giorno 20 set 2023
Dear Valued Guest, Thank you for taking the time to review us. We apologize for the inconvenience you have experienced during your stay. Wyndham brand standards mandate non-daily service of rooms. We appreciate you sharing your inconvenience and bringing this to our attention as we continue to look for ways to provide guests with excellent service in and out of our guest rooms. We look forward to seeing you soon in the near future.

8/10 Buono

Roland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Nina, il giorno 3 ago 2023
Hello Roland,Thank you for taking time to give us review. Hope to see you again.

10/10 Eccellente

Katherine

Soggiorno di 2 notti ad aprile 2023
Risposta di Nina Patel, il giorno 24 ago 2023
Dear Katherine,Thank you for taking the time to review us. We are glad to see that you have rated us with five stars. We hope that you had a great time and so hope to see you again.

4/10 Scarso

Tamara

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Nina, il giorno 24 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

James, Whitesboro

Soggiorno di 1 notte a luglio 2023
Risposta di Nina Patel, il giorno 24 ago 2023
Dear James,Thank you for rating us with a five star. We would have loved to hear details about your stay. Please do visit us in the near future.

8/10 Buono

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Public Relations Manager, il giorno 7 lug 2023
Dear Jennifer, thank for taking the time to rate us. A detailed review would be of great to help us improve our service. Thank you for staying with us.

6/10 Soddisfacente

Lynnette

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a giugno 2023
Risposta di Public Relations manager., il giorno 27 giu 2023
Dear Lynnette, thank for taking the time to rate us. A detailed review would be of great to help us improve our service. Thank you for staying with us.

4/10 Scarso

Clara

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
This property could use a little care, there were 2 water spots in the room (over the bed and in corner of bathroom).
Soggiorno di 2 notti a giugno 2023
Risposta di Public Relations manager., il giorno 26 giu 2023
Dear Valued Guest, Thank you for taking the time to review us. We apologize for the inconvenience you have experienced during your stay. We appreciate you bringing this to our attention and we look forward to seeing you soon in the near future.

4/10 Scarso

Bryan

Viaggio con la famiglia
Misleading listing
Site offered pool and breakfast. Pool was closed for no apparent reason. Breakfast was a continental breakfast but access to lobby were offered was locked occasionally during morning hours.
Soggiorno di 4 notti a maggio 2023
Risposta di Nayana Patel, il giorno 7 giu 2023
We appreciate your stay and your review Bryan. The pool was open during the length of your stay, but closes at 9:00 PM daily. We would have been delighted to facilitate a later closing to accommodate your hours and are happy to do so in the event that we have the pleasure of hosting you again.Additionally, we serve a continental breakfast between 7:00 to 10:00 AM daily have a 24-hour bell concierge service. We would like to apologize for any inconvenience associated with accessing the lobby.

10/10 Eccellente

Addison

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will be back
Check in was easy and pleasant. I was in town for Artfields and the hotel was near capacity. It was quiet, clean, and comfortable. I would definitely stay again.
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Rosemary, Newberry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Tatiana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very welcoming staff and the room was very clean
Soggiorno di 1 notte a marzo 2023

6/10 Soddisfacente

Lee

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a marzo 2023
Risposta di Public Relations manager., il giorno 22 mar 2023
Dear Lee,Thank for rating us. We encourage detail review to improve our serve. Thank you for staying with us.

10/10 Eccellente

Tiffany

Soggiorno di 1 notte a gennaio 2023
Risposta di Public Relations manager., il giorno 22 mar 2023
Dear TiffanyThank for rating us. We encourage detail review to improve our service. Thank you for staying with us.

8/10 Buono

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte a luglio 2022
Risposta di Public Relations Manager, il giorno 5 ott 2022
Dear Laura,Thank you for you rating and we are happy to see a rating of four out of five however, we would love to hear from you in detail to help us improve our score to a perfect five. Once again thank you for staying with us.

2/10 Terribile

Maria

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They cancel my room before I got there I was going to Pay at property was very upset
Soggiorno di 1 notte a settembre 2022
Risposta di Public Relations Manager, il giorno 31 ott 2022
Dear Valued Guest,Kindly, be informed that this reservation was made via Expedia's website and their website clearly has cancellation policy mentioned on it. The hotel requested a valid credit card to hold a room reservation. If the card should declined the property too once again sends you a reminder email asking you to provide a valid card. The reservation only cancels if you choose not to update your information. We apologize on behave of Expedia in case the policy was not made clear to you. In the future please remember to call hotel direct to book, Thank you.

10/10 Eccellente

Josue

Soggiorno di 3 notti a luglio 2022
Risposta di Public Relations Manager, il giorno 25 lug 2022
Dear Valued Guest, We thank you for taking the time to review us. We are glad too see that we were able to meet your expectations. We sure hope to see you in the near future.

8/10 Buono

Brittany

Soggiorno di 2 notti a luglio 2022

4/10 Scarso

Craijetta

Soggiorno di 3 notti a giugno 2022

6/10 Soddisfacente

Cristhian Josue

Soggiorno di 1 notte a maggio 2022

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a maggio 2022
Risposta di Public Relations Manager, il giorno 25 mag 2022
Thank you for taking the tine to rate us. We hope you see you again in the near future.

8/10 Buono

Bettina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Much Better Than The Reviews
Check in was ok. The person was not overly friendly, but not rude. They told me what I needed to know. The room was much better than the reviews that I read. I had some trepidation about staying there for two nights. However, the room appeared to have been renovated. It was clean and the bed was comfortable. Also, it was quiet and I slept well. The price was very reasonable as well. I would stay there again.
Soggiorno di 2 notti ad aprile 2022
Risposta di Public Relations Manager, il giorno 6 mag 2022
Dear Valued Guest, Thank you for taking the time to review us. We are glad you found the rooms clean and comfortable and could sleep well. We look forward to seeing you soon in the near future.

2/10 Terribile

Eric

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was a gap in the front door that you could see light front the outside. I feel this is a safety issue. I just did not feel comfortable there.
Soggiorno di 2 notti a marzo 2022
Risposta di Public Relations Manager, il giorno 6 mag 2022
Dear Valued Guest, Thank you for taking the time to review us. Thank for bringing to our attention the missing weather strip on the door. We have fixed it and sure hope you will stay with us again.

6/10 Soddisfacente

Carolina

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
There was construction going on and you could not sleep late because at 9 am they started, water cut off for hours and no discount was offered, or they should have told bookers this was going on
Soggiorno di 2 notti a marzo 2022
Risposta di Public Relations Manager, il giorno 6 mag 2022
Dear Valued Guest, We apologize that the construction noise woke you up. Please be assured that you room was booked at a deep discounted rate via Expedia. The hotel has since completed the renovations and we hope you will come stay with us again and enjoy our new look.

2/10 Terribile

Roger

Soggiorno di 2 notti a febbraio 2022

2/10 Terribile

Samantha

Soggiorno di 1 notte a dicembre 2021
Risposta di Public Relations Manager, il giorno 6 mag 2022
Thank you for you feedback.

2/10 Terribile

Tara

Soggiorno di 1 notte a luglio 2021
Risposta di Public Relations Manager., il giorno 11 ago 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Soddisfacente

Peter a

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Decent basic motel
1 night stay was fair. Hair dryer or GFI didn’t work. Room was clean. Check-in was adequate.
Soggiorno di 1 notte a luglio 2021
Risposta di Public Relations Manager., il giorno 11 ago 2021
Thanks for staying with us. We appreciate your feedback however, we sincerely hope that you had informed front associate so she could replaced the hairdryer right away to solve the inconvenience you were going through.

2/10 Terribile

Viaggiatore verificato

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi
How anyone could have given this a good review is beyond me. This rooms looked like a vague attempt at trying to be clean. The beds looked like they hadnt been changed and someone before us slept on it, the bathroom had hair, mold and huge stains on the ceiling, the chair was disgusting and the person at the front desk was extremely rude. I asked a simple question based on information in the lobby and he snapped at me, told me i was wrong and if i didnt like it then i didnt have to stay there. Very poor customer service in my opinion. So yourself a favor stay somewhere else.
Soggiorno di 1 notte a giugno 2021
Risposta di Public Relations Manager., il giorno 27 giu 2021
Dear Valued Guest, We are sorry to hear about your experience. Guest satisfaction is our priority and we do have 100% satisfaction guarantee as long as the problem is address during your stay. We sincerely hope you have reached out to front desk regarding your concerns during your stay so we could have made sure that your stay is comfort. We also hope that you could mention your name instead, of being anonymous reviewer so we could match our database had have staff focus on the issues mentioned by you.

2/10 Terribile

William

Soggiorno di 1 notte a giugno 2021
Risposta di Public Relations Manager., il giorno 19 giu 2021
Thank You for you ratings.

2/10 Terribile

JOHNATHAN

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
buyer beware
after checking in and paying a 135 dollars with hotels.com my driver was asked for a card for incidentals and was charged for the room again.he was also charged a dollar for printing a pc of paper.the room had patched holes in the doors and toliets arent fastend down.i promise when i say after stayin here your clothes will smell like curry for days.
Soggiorno di 1 notte a giugno 2021
Risposta di Public Relations Manager., il giorno 18 giu 2021
Dear Valued Guest, Thank for making reservations via Hotel.com we apologize for your inconveniences but, like all hotels copy and fax services are not included in the room rate. We are very much aware of your dislike for Asian which you did not hesitate to show at check in and the in the review. Thank you for staying with us.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The floors were dirty, the AC was off so the room was hot and stuffy, the surrounding area is bad. This hotel tried to charged an addtl $25 per child over 12.
Soggiorno di 1 notte a giugno 2021
Risposta di Public Relations Manager., il giorno 16 giu 2021
Dear Valued guest, We apologize for any inconveniences that you may have experienced during your stay. We do understand that it is frustrating when the room is hot but, with 100 degree temperature outside it does take a while to cool. Please also note that $25.00 is for early check in fee not for kids under 12. We apologize for the misunderstanding.

2/10 Terribile

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2021
Risposta di Public Relations Manager., il giorno 18 giu 2021
Thank for your rating.

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
I didn’t like being charged for two nights when I only spent one. I didn’t like that the room was hot when I checked in, the bathtub was dirty, and the tv wasn’t set up. I especially didn’t like the proprietor blaming the dirty bathtub on not having enough help “because people were just sitting home on unemployment insurance.” If she’s not paying them more than $1200 per month, that may be true. Try living on that!
Soggiorno di 2 notti ad aprile 2021
Risposta di Public Relations Manager., il giorno 11 mag 2021
Apologies that the housekeeper missed the bathtub however, the issues you addressed were taken care right away. We are sorry that your were charges two nights however, the hotel requirement was two night minimum due to the special event, we are sorry that you did not have boarding for your dog and had to leave early. Just for your knowledge the governor for South Carolina announced the very next day that all federal unemployment benefits stop in June due to shortage of labor. Thank you for your suggestion however, there is no reason for me to live on $1200 a month if I am willing work for more by going to work each day.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
For the price, it was adequate. However, while the room overall was neat and clean, the floor was filthy - Ended up laying towels down to walk on when barefoot. Also, the bathroom door was damaged as if it had been kicked or hit with something. The same with a section of wall.
Soggiorno di 2 notti ad aprile 2021
Risposta di Public Relations Manager., il giorno 11 mag 2021
"We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know."

2/10 Terribile

Earl

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2021
Risposta di Public Relations Manager., il giorno 14 mag 2021
Thank for the taking the time to rate us.

4/10 Scarso

Viaggiatore verificato

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upon checking a charge of $35 per night for pet was applied vs $25 as noted on expedia. Breakfast WAS NOT included as advertised on expedia.
Soggiorno di 1 notte a marzo 2021
Risposta di Public Relations Manager., il giorno 5 apr 2021
Dear Valued Guest, We apologize for any inconveniences you may have experienced. We strongly recommend that you refer for our official brand website at Wyndhamhotels.com for any immediate property update. Updates on third party websites take a while to update. There are no intensions to cheat anyone. We also verbally provide all polices again at during check in so guest can have other options incase the choose not to stay with us but, We Thank you for staying with us.

4/10 Scarso

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really didn’t like anything I will never stay there ever again
Soggiorno di 3 notti a marzo 2021
Risposta di Public Relations Manager., il giorno 5 apr 2021
Dear Valued Guest, We are sorry to hear that your stay was anything less than pleasant. We sure hoped to have given a chance to make things right, during your stay here with us. We would once again like to apologize and would hope to get a second chance in the near future.

6/10 Soddisfacente

Larry

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
High rate for no room service or breakfast.
Towels,wash clothes and pillows worn out.
Soggiorno di 3 notti a dicembre 2020
Risposta di Public Relations Manager., il giorno 14 dic 2020
Dear Valued Guest, Thank you for taking the time to review us. Today the word Pandemic has changed our world and for the safety of every human is important to us we limit our services. Room service is limited to taking out trash and replacing towels at our property. Housekeepers are requested not to touch personal belongings or bedding of guest to avoid cross infections. Please note that the prices reflect the no breakfast and limited room which have been passed on to guest. This information is also updates on the website via which this reservations made. We only use brand approved bedding and apologize that you did not like them. Thank you once again for staying with us.

8/10 Buono

Joshua

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Public Relations Manager., il giorno 28 set 2020
Dear Valued Guest Joshua, Thank for taking the time to review. Thank you staying with us. We certainly hope to see you soon in the near future.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were rude. Non smoking room smelled of cigarettes. Charged extra for extra guest. Website showed you could check in at 11, upon arrival staff was rude and dismissive.
Soggiorno di 1 notte ad agosto 2020
Risposta di Public Relations Manager., il giorno 22 ago 2020
Thank you taking the time to review us. We are sorry that your travel agent misinformed you about the check in as 11am, we apologize that we could not check you in at that time since, guest check out at 11am. The check in time is 3pm which gives hotels time to clean rooms. We also understand that you made reservation online for two guest however, at check in you had more. Please be informed that there is an extra charge for extra adults and we were only doing our job. We know that you were upset since, you could not check in at 11am and told us that you would give us a bad rating. We really hope that you had mentioned any of your issues during you stay giving the hotel a chance to serve you. Thank you.