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Recensioni per Savoy Hotel Mactan Newtown

3.5 out of 5
Savoy Hotel Mactan Newtown
The Mactan Newtown, Newtown Blvd, Lapu-Lapu

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 67 su 155 recensioni" "
Valutazione di 8 - Buono. 37 su 155 recensioni" "
Valutazione di 6 - Soddisfacente. 20 su 155 recensioni" "
Valutazione di 4 - Scarso. 15 su 155 recensioni" "
Valutazione di 2 - Terribile. 16 su 155 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Charles

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Yumiko

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel staff are very helpful, and the room was nice.
Soggiorno di 3 notti a marzo 2024
Risposta di Bran, il giorno 1 apr 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Yumiko. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Gino

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hope that the community gets to clean up dogs poop around the building Have signs or even at check in to inform guest that theres clothes or attire restriction to while eating at the buffet area, it was so embarrasing and annoying when u are hungry and tell the guest that my husband cannot eat with us
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property very well maintained friendly staff
Soggiorno di 3 notti a marzo 2024
Risposta di Bran, il giorno 1 apr 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Ken. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Esperanza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Bran, il giorno 1 apr 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Esperanza. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

8/10 Buono

Raquel

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Bran, il giorno 1 apr 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Raquel. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Mark

Soggiorno di 2 notti a febbraio 2024
Risposta di Bran, il giorno 1 apr 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Mark. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Philip

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent front desk staff!!!
Soggiorno di 1 notte a febbraio 2024
Risposta di Bran, il giorno 5 mar 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Philip. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Cindy

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a febbraio 2024
Risposta di Bran, il giorno 5 mar 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Cindy. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

4/10 Scarso

Walter

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hotel room and washroom were not properly cleaned. Washroom smelt like a sewer. Would not recommend!
Soggiorno di 1 notte a febbraio 2024
Risposta di Bran, il giorno 12 feb 2024
Thank you for taking the time to leave us a review, Walter. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

10/10 Eccellente

Camille_Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I book this hotel for my parents stay for our relatives wedding since this hotel is just 10 minutes away from the wedding venue. They have a great stay here so far.
Soggiorno di 4 notti a gennaio 2024
Risposta di Bran, il giorno 12 feb 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Camille_Gary. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

John

Viaggio di coppia
It was a very nice place to be. But i need to work on some of the new staff so they can change the bedding everyday..
Soggiorno di 2 notti a gennaio 2024
Risposta di Brandon, il giorno 12 feb 2024
Thank you for taking the time to leave us a review, John. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

2/10 Terribile

jens

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not worth a penny!
Poor hotel management! We arrived exactly 3PM and we were met up with a long line of people that wanted to check-in in the hotel. We booked three rooms and when we already been checked-in we get three rooms in three differet floors. The worst case scenario is we can’t visit each other, because our key card can’t access the other floors where our family stays! Then we decided after we checked-in that we walked a tour to beach, and there we were informed that we cannot enter the hotel beach because we didn’t have any wristband with us! We talked to the hotel staff and showed him our key card with the hotel name with it. He didn’t care even! They should have told us when we checked-in, so we didn’t walk there with our poor daughter! During check-in, we didn’t get any information about beach wristband and what floor the swimming pool is. We had to figure it out. Then when we decided we wanted to get a shower before we’ll have dinner with family, we can’t go to shower beacuse we didn’t any towels in our room. We called the hotel staff on the telephone twice and complained about it but it took a while before we got the towels. And my wifes sister also needed towels and they got it first after 10PM when they called the staff about it. Really poor service. Won’t stay again here! We stayed in so many other hotels, but never experiences this one so bad! And this is the first time we complained about a hotel because it was too much!
Soggiorno di 1 notte a gennaio 2024
Risposta di Bran, il giorno 12 feb 2024
Thank you for taking the time to leave us a review, Jens. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

10/10 Eccellente

Edward

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Book this place after a previous booking, fell through at a property next-door that was likely a scam. This place is very nice for the price point. It’s everything you would expect from a new international hotel.
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 12 feb 2024
Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Edward. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Kathrina, Stanley

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
love it
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Kathrina. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Dejito

6
Goed
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Dejito. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

8/10 Buono

Cyril Franz

Mi è piaciuto: Pulizia e personale e servizio
Clean Safe and Modern but Showers need work.
The stay was pretty okay. O wasnt expecting much with the price just a basic clean stay and that was what I got. We were put on the 18th floor of what seemed like a brand new building. Perhaps that's why there was poor water pressure in the showers making showers a chore.
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Cyril. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

Billy

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Poor service and conditions in room
Soggiorno di 4 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Thank you for taking the time to leave us a review, Billy. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

8/10 Buono

kurt

Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Thank you for taking the time to leave us a review, Kurt. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is nice
Soggiorno di 1 notte a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Amy. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Agnes

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Agnes. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

Curt

Soggiorno di 1 notte a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Thank you for taking the time to leave us a review, Curt. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

4/10 Scarso

Michael

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Thank you for taking the time to leave us a review, Michael. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

2/10 Terribile

SUGANAMI

Soggiorno di 1 notte a gennaio 2024
Risposta di Bran, il giorno 29 gen 2024
Thank you for taking the time to leave us a review, Suganami. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

10/10 Eccellente

Santiago

Soggiorno di 3 notti a novembre 2023
Risposta di Bran, il giorno 2 gen 2024
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Santiago. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

2/10 Terribile

Anilyn

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Bran, il giorno 2 gen 2024
Thank you for taking the time to leave us a review, Anilyn. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

6/10 Soddisfacente

GLENN

Soggiorno di 1 notte a dicembre 2023
Risposta di Bran, il giorno 2 gen 2024
Thank you for taking the time to leave us a review, Glenn. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.

6/10 Soddisfacente

Bruce, Bellevue

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bed was to hard , had to get my own clean towels every day , the room safe never worked
Risposta di Bran, il giorno 9 dic 2023
Thank you for taking the time to leave us a review, Bruce. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

10/10 Eccellente

Philip

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel always has great staff!
Soggiorno di 1 notte a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Phillip. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Louie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was so nice and the room was so clean and comfy
Soggiorno di 2 notti a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Louie. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Philip

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is awesome, especially Fatima! The hotel room & food was excellent!
Soggiorno di 2 notti a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Philip. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel , wish the area to beach was developed and need larger beach area
Soggiorno di 3 notti a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, David. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

4/10 Scarso

Mikaela

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I’ve been going to Cebu ever since I was little. We go like 2-3 times a year and we like trying new hotels but we also have our favorites. This is my first time trying Savoy and let’s just say, I won’t be coming back. Our room was dirty, the bathroom is too small and they use shower curtains, who uses curtains for a hotel these days? There were molds even inside the room floor. The walls are not good too. I especially hate that the electric kettle is filthy! I asked for a clean one, I was given worse than the one in my room. The beach however is nice, like 5 minutes ride from the hotel, the shower is outdoor, the changing room and toilets are again dirty. Some had broken doors, no water in the toilet. Dirty, wet and gross! I hope they clean and maintain the cleanliness and facilities of the hotel. They maybe a “budgeted” hotel compared to the others but they have a reputation to keep. They need to do a better job cleaning! This is embarrassing especially to the guests and tourists.
Soggiorno di 2 notti a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Thank you for taking the time to leave us a review, Mikaela. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

6/10 Soddisfacente

SYSTEM

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
If you want to sleep deeply, please don't stay
방음이 전혀 안되어서 윗층 층간 소음, 옆방 소음 그대로 다 들려서 잠을 잘 수가 없었습니다. 그나마 직원들은 친절합니다. I could Not sleep because there was not soundproof and I could hear upstairs and next door noise clearly. However, staffs are friendly.
Soggiorno di 3 notti a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Thank you for taking the time to leave us a review. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. We hope to see you again soon.

10/10 Eccellente

Blerim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best stay in Cebu
Great service friendly and warm welcoming staff clean and very comfortable
Soggiorno di 8 notti a ottobre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Blerim. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

M F LUZ

Soggiorno di 1 notte a novembre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

ryu

Soggiorno di 2 notti a ottobre 2023
Risposta di Bran, il giorno 9 dic 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Ryu. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

KYUNGHYUN

Viaggio di lavoro
가격은 좋고 친절하나 시끄럽고 주변이 공사중임
Soggiorno di 2 notti a ottobre 2023
Risposta di Brandon, il giorno 3 nov 2023
Thank you for taking the time to leave us a review, Kyunghyun. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

10/10 Eccellente

Philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Brandon, il giorno 3 nov 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Philip. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

10/10 Eccellente

Philip

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff, especially Fatima & Cess!
Soggiorno di 1 notte a ottobre 2023
Risposta di Brandon, il giorno 3 nov 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Philip. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

donna

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The employees were great!
Soggiorno di 2 notti a ottobre 2023
Risposta di Brandon, il giorno 3 nov 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, donna. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

6/10 Soddisfacente

jihye

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a settembre 2023
Risposta di Brandon, il giorno 4 ott 2023
Thank you for taking the time to leave us a review, Jihye. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

6/10 Soddisfacente

Arlene

Viaggio di gruppo
It was nice. They have to improve the buffet breakfast. I suggest more variety specially for their foreign guest.
Soggiorno di 3 notti a settembre 2023
Risposta di Brandon, il giorno 24 set 2023
Thank you for taking the time to leave us a review, Arlene. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

4/10 Scarso

Walter

Viaggio di lavoro
Bad breakfast, bad room services ,small rooms
Soggiorno di 5 notti a settembre 2023
Risposta di Brandon, il giorno 17 set 2023
Thank you for taking the time to leave us a review, Walter. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

6/10 Soddisfacente

Armando

Viaggio di coppia
Mi è piaciuto: Servizi
The property is modern and looks great . But the housekeeping needs some work. We did have any towels in our room and the toilet was clogged up.
Soggiorno di 1 notte a settembre 2023
Risposta di Brandon, il giorno 17 set 2023
Thank you for taking the time to leave us a review, Armando. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

8/10 Buono

Rubilyn

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Brandon, il giorno 17 set 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Rubilyn. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

8/10 Buono

KENTARO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
エクスペディアが推奨しているバウチャーレッスンで予約しましたが他の方も書いている通り現地のホテルが対応しきれてないようでこのホテルもパスポートとバウチャー必須です。 最初に案内された部屋は3階でトイレが流れず…変更してもらい17回になってたのですが、部屋は快適でシャワーもしっかり出ます。プライベート感満点のプールやプールエリアにあるバーなどが最高でした。ボディーソープやリンスインシャンプーその他のアメニティー等は一通り揃っていますが、シャンプーとトリートメントは持っていくことをお勧めします。 I booked the voucher-less hotel recommended by Expedia, but as others have written, the local hotels do not seem to be able to handle this and this hotel also requires a passport and voucher. The first room we were shown was on the 3rd floor and the toilet did not flush...we had to have it changed and it was 17 times, but the room was comfortable and the shower worked well. The private pool and bar in the pool area were great. The room was very comfortable and the shower was excellent.
Soggiorno di 5 notti ad agosto 2023
Risposta di Brandon, il giorno 17 set 2023
Warm Greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review, Kentaro. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!

8/10 Buono

Jakob

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I DID PASS A WEEK AT SAVOY. I WAS UNSURE TO JUDGE THE WHOLE BETWEEN GOOD AND MODERATE. WHAT DID NOT REALLY SATIFY ME FULLY WAS ON ONE SIDE THE ROOM SERVICE AS THEY DID NOT COME DAILY AND THE THINGS THEY DID CHANGE WAS DIFFERENT - SOMETIMES NO FACE TOWEL, SOMETIMES NO NEW WATER OR COFFEE, TOILET PAPER REALLY TO THIN. RESTAURANT IT LOOKS THE ROLES ARE NOT CLEARLY ATTRIBUTED. RATHER LONG WAITING FOR FOOD AND ON LAST EVENING COOK WAS NOT ABLE TO PREPARE THE SALMON MENU. SOMETIMES LONG TIME NOBODY PASSING AT TABLE. WINE PRICE MUCH TOO HIGH: RED WINE BAREFOOT ALSO ITALIANNIS REST. AT AYALA MALL IN CEBU IS SELLING PER GLASS LESS THAN HALF PRICE AND PER BOTTLE ALMOST AT A THIRD.
Soggiorno di 7 notti ad agosto 2023
Risposta di Brandon, il giorno 17 set 2023
Thank you for taking the time to leave us a review, Jakob. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

4/10 Scarso

Atsuki

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Hot water did not come out so I asked them to fix it but they din not. So I could not take shower 2 nights! Other than that this hotel is OK.
Soggiorno di 3 notti ad agosto 2023
Risposta di Brandon, il giorno 31 ago 2023
Thank you for taking the time to leave us a review, Atsuki. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.Hope to see you again soon.

8/10 Buono

Jakob

Mi è piaciuto: Pulizia e personale e servizio
Toliet paaper is too thin. In Restaurant listings of drinks are 5 white and 5 red wines. Of the red wines I liked on Thursday 1 available, on Friday eveing none.
Soggiorno di 2 notti ad agosto 2023
Risposta di Brandon, il giorno 17 set 2023
Thank you for taking the time to leave us a review, Jakob. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome.