Dear David,Thank you for taking the time to share your feedback. We sincerely apologise that your room wasn't fully cleaned daily to during your stay. We are sorry but reception staff must have failed to inform you of our cleaning policy which is similar to a motel We do a full clean before and after stays and if you are staying for more than 5 days then a full clean on the 4th day. Please be assured that we'll address this with our reception team to be more informative.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Sarah,Thank you for taking the time to review our hotel. We're glad you enjoyed our central location, found the studio spacious, and appreciated our friendly reception staff. We understand your feedback about the lift noise and will consider ways to mitigate it for future guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind regards,Guest Services

Dear Sarah,Thank you for returning to stay with us and for your fantastic review on Expedia. It's a pleasure to know that our team, particularly our reception staff, made a lasting impression with their friendliness and helpfulness. We're also glad that the convenience of our parking facilities added to the ease of your visit.Your feedback regarding the washing machine and sofa has been noted, and we will address these points to improve our guest experience.We're looking forward to your next stay and wish you safe travels until then.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear RONGO,Thank you for taking the time to review our hotel. We're glad you had a positive experience overall. Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Robert,Thank you for choosing to stay with us and for sharing your feedback. It's good that you found our front desk staff nice and helpful.Your comments regarding the property, dishwasher, and elevator have been noted and will be used to improve our services. Please accept our apologies for any inconvenience caused. We hope to welcome you back in the future for a more enjoyable stay. Travel safely!Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Suzie,Thank you for choosing to stay with us and for sharing your feedback. We are truly sorry that your first impressions were not up to our usual standards and it's disappointing to hear about the cleanliness issues you encountered. We take these matters seriously and will address them promptly with our housekeeping team.We hope that despite these issues, you were able to enjoy your time in Launceston. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future for a more positive experience.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Nathan,We hope that you had a wonderful Christmas and we wish you a Happy New Year! Thank you for your fantastic 5-star review. We greatly appreciate your positive feedback and are delighted to hear that you had a pleasant stay at our hotel. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.Kind Regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Amanda,We are very sorry to hear that you had a poor stay at our Hotel. We appreciate your honest feedback and we will use it to improve our cleaning standards and procedures. We are glad that you liked our fully equipped apartment and that our staff were friendly and helpful. We apologise for the noise from the neighbouring units and the clock tower. We provide earplugs for our guests who are sensitive to noise, but we understand that they are not a perfect solution. We hope you enjoyed the rest of your time in Launceston and we hope to see you again soon.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Dear Maree,Thank you for choosing to stay with us. We appreciate your feedback regarding your recent visit. We apologise for any disappointment you experienced with the dated studio apartment and the lack of light. Your comments have been noted, and we will use them to enhance the guest experience.Travel safely, and we hope to have the opportunity to provide you with an improved experience in the future.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

Thank you for your review Julie. We are glad to hear you enjoyed your stay. We look forward to welcoming you on your next visit.Safe Travels

Thank you for your review, we are glad you enjoyed your stay.Safe travels and see you next stay :)

Thank you for your review, we will look into the issues.Kind Regards

Thank you for staying with us. We are glad you enjoyed your stay and that our staff were helpful and accommodating.Safe travels and see you on your next trip.

Thank you for your review. We are glad you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Safe Travels

Thank you for your feedback. We are glad you enjoyed your stay and feedback will be passed to required areas. Safe travels :)

Thank you for your review. We are glad you enjoyed your stay.Safe travels

Dear Shane,Thank you for choosing to stay with us and for taking the time to leave a review. We are thrilled to hear that our central location was convenient for your travels. We hope you enjoyed your stay and we look forward to welcoming you back again soon.We wish you a safe trip to your next destination.Kind Regards,Guest ServicesLaunceston Central Apartment Hotel

Dear GuestI'm sorry to hear that you were disappointed with the cleanliness of your hotel room. We take pride in providing our guests with clean and comfortable accommodation and will work towards improvements.It's important for us to maintain a high level of cleanliness to ensure guest satisfaction, so thank you for pointing that out for your room, we will ensure it is cleaned thoroughly in the future. We trust you had a safe trip onwards and look forward to you hopefully returning someday soon.Kind RegardsGuest ServicesLaunceston Central Apartment Hotel

Thank you for your review.We are glad you enjoyed your stay, look forward to seeing you again.

Thank you for your review.We are glad you enjoyed your stay, see you next time.

Thank you for your review. We are glad you enjoyed your stay. Safe travels, we look forward to seeing you again

Thank you for your review.We look forward to seeing you again.

Thank you for staying with us :)So happy you had a great time!Look forward to seeing you next time, hope you got home without too many delays.

Good morning Warren,Thank you for your feedback! Unfortunately, the studio apartments do not have enough room for a washer & dryer. However we do offer a 24hour laundry room accessed via the ground floor.Kind Regards,

Thank you for staying with us. We look forward to welcoming you again.

Hi YerrangiThank you so much for your wonderful feedbackWe look forward to your return visit

Thank you for the wonderful feedback. We look forward to seeing you again, safe travels! Kind Regards

Thank you for your feedback

Hi Charles, Parking is with the City of Launceston is there is emergency push bottom to talk with the staff. Sorry about the inconvenience you had to experience. Thank you

Hi Mareen, Thank you for staying with us and time for the feedback. Hope to see you again. Have a nice day. Regards, Bibek LCA

Good Evening Simon, we are glad you enjoyed your stay with us! We look forward to seeing you again. Kind Regards

Thank you for your feedback, we look forward to seeing you again.

Thank you for your feedback, I will look into the cutlery situation. Look forward to seeing you again

Sorry to hear you did not enjoy your stay. Unfortunately there are some things that are beyond our control. Safe travels. Kind regards

Thank you for your wonderful review, we are glad you enjoyed your stay with us. We look forward to seeing you again! Kind Regards

Thank you for your wonderful review, we are glad you enjoyed your stay with us. We look forward to seeing you again! Kind Regards

We are glad you enjoyed your stay! We look forward to seeing you again. Kind Regards

Thank you for your feedback. The above issues have been passed onto management and will be followed up immediately. We are sorry you did not enjoy your stay. Unfortunately there is not a lot we can do in regards to the clock tower. Please feel free to contact us directly if you would like to discuss anything further.

Thank you for staying with us, we look forward to welcoming you again.

Thank you for staying at Launceston Central Apartments, we are glad you enjoyed your stay! Kind Regards

Thank you for your review. We are in the process of gaining approval for upgrades to many parts of the building and rooms. Look forward to seeing you again

Good evening Mr. Vamshi, We are glad to hear that your stay was enjoyable and we look forward to seeing you in the future. Kind Regards

We are sorry to hear that your stay wasn't as enemjoyable as it could've been. Thank you for your feedback, we will look into those issure and improve. Kind Regards,

Thank you for choosing to stay at Quest Launceston, we are glad to hear the your stay was excellent. Thank you for your feedback. Kind Regards,

We are sorry to hear that your stay wasn't as enemjoyable as it could've been. Thank you for your feedback, we will look into those issure and improve. Kind Regards,

We appologise that your stay wasn't the best it could have been, we hope that next time will be for enjoyable for you. Kind Regards,