Salottino della hall

Recensioni per Motel 6 Lawrence, KS

2 out of 5
Motel 6 Lawrence, KS
1130 North 3rd St, Lawrence, KS

Recensioni

5,6
Valutazione di 10 - Eccellente. 63 su 512 recensioni" "
Valutazione di 8 - Buono. 118 su 512 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 512 recensioni" "
Valutazione di 4 - Scarso. 113 su 512 recensioni" "
Valutazione di 2 - Terribile. 123 su 512 recensioni" "

5,8/10

Pulizia

7,0/10

Personale e servizio

5,2/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

Timothy

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very aged and neglected property.
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager, il giorno 13 mag 2024
Dear Timothy,Your observations will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely, Hotel Manager.

6/10 Soddisfacente

Roderick, Saint Louis

Mi è piaciuto: Personale e servizio
I like that the room was very big with a fridge and microwave. For some reason the room had a slight ant problem. And the tub had a patched hole. Other than that for the price, right off the highway, easy simple parking, it served it's purpose well.
Risposta di Hotel Manager, il giorno 8 mag 2024
Dear Roderick,Greetings and thanks for your comments. The experience you had with us was good, although I regret that we weren't able to completely satisfy you. If we ever disappoint you, I apologize. Our hotel takes great pride in meeting your expectations. To ensure that we provide the best possible service to all customers, we are working toward complete customer satisfaction.Sincerely,Hotel Manager.

8/10 Buono

christine

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good value.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Dear Christine, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager.

6/10 Soddisfacente

Martha

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Martha, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

4/10 Scarso

Akasha

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Our door handle to our room on the inside of the room was broken, no remote for the TV, no soap left in the room to wash our hands, and no tissues.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Akasha,We apologize for the inconvenience you encountered during your stay. Your feedback is crucial, and we're committed to addressing these issues promptly. We'll work to improve our room maintenance and ensure that essential amenities are always stocked for our guests' comfort. Sincerely, Hotel Manager.

10/10 Eccellente

Stoney

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A lot shopping options,transportation by bus is very convenient
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 23 mar 2024
Dear Stoney, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location. We look forward to welcoming you back soon and looking forward to seeing you again. Sincerely, Hotel Manager.

2/10 Terribile

Ana

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It appeared like a bad area where people are staying doing drugs
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 14 mar 2024
Dear Ana,Thank for the stay and the comments.It is pretty serious, and we never condone such things.The matter will be investigated and strictly acted upon.Anyway, our apologies for all the inconveniences. This is an uncommon occurrence,Request your understanding and continued patronage.Sincerely,Hotel Manager.

2/10 Terribile

Joss I

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bugs all over the room and on bed, smell nasty.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 4 mar 2024
Dear Joss,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

2/10 Terribile

Nichole

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My daughter and i drove from Minnesota to Lawrence Kansas for only a one night stay. When we arrived the girl at the front desk was busy (which wasnt the issue). I asked to use the restroom while waiting for her to finish and that was apparently not in working order. There was also no microwave (as advertised) and no remote in the room. Bedding also seemed as if it wasnt changed. We vacated the hotel and went to another. I asked for a refund which I think is understandable and a valid request. I will never return.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 26 feb 2024
Dear Nichole,Thanks for sharing your thoughts about your stay. Based on your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

2/10 Terribile

Eddie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Only one towel in the bathroom. Light switch didn’t work.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 26 feb 2024
Dear Eddie, We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon. Sincerely, Hotel Manager.

4/10 Scarso

Olivia

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cockroaches
Dirty tub, sink, sheets, floors. Cockroaches. Would rather sleep in my car.
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 18 feb 2024
Dear Olivia,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Soddisfacente

cornelius

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Dear cornelius, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

6/10 Soddisfacente

Robert

Not very clean
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Dear Robert, Thanks for your comments. We clean our hotel on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager.

10/10 Eccellente

Kenneth

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 7 feb 2024
Dear Kenneth, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

2/10 Terribile

Robert

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We stayed for one night while traveling and saw over a dozen roaches crawling around our room and bathroom floors. This was probably due to the fact that there was left over food on the floor in multiple places, including a whole Dorito chip laying next to the bed. To top things off, two of our towels looked like they were dragged through dirt. Absolutely awful experience. I don’t expect luxury from a Motel 6 but I should at least have a clean and bug free room and clean linens.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 31 gen 2024
Dear Robert,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

2/10 Terribile

Rachel

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Hotel Manager, il giorno 8 feb 2024
Dear Rachel, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Soddisfacente

Michael

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 dic 2023
Dear Michael, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

8/10 Buono

Jeff

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
We stayed in the same motel a week earlier and I noticed the same pieces of debris in the same spots on the floors. so it hadn't been cleaned in a least one week. This was in the common ares not our room.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 6 dic 2023
Dear Jeff, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

10/10 Eccellente

Jeffrey

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 16 dic 2023
Dear Jeffrey, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

8/10 Buono

Lin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 24 nov 2023
Dear Lin, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Scarso

Patrick

The hotel shows its age. TVs in every room had constant lines moving up the screen.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 15 nov 2023
Dear Patrick,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the TVs. Your comments are valuable, and we'll make sure to address this issue to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

4/10 Scarso

Thomas

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Shower was dirty sheets are dirty bedspread was dirty tv didn’t work
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 1 nov 2023
Dear Thomas,Thanks for your comments and opinions. I’m upset to hear that we disappointed you and that you had such an unpleasant experience with the cleanliness was not up to standards. We have taken note of these comments to make sure we do better than ever for future guests. Thanks again for sharing your thoughts with us.Sincerely,Hotel Manager.

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good budget hotel
Very nice hotel for a budget place. Price a little high, but that’s what you can expect on a football weekend. The entrance is hard to find until you finally see the sign in front of Burger King.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 1 nov 2023
Dear John,I appreciate the time you took to share your nice experience with us. We are honored to serve you and our valued guests with utmost care at all times. Your comments will be taken into consideration. Sincerely,Hotel Manager.

4/10 Scarso

Joanne

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Lawrence October 2023
The extra fee was not disclosed up front when I made the reservation. That was very upsetting. Also the tv in my first room didn’t work, they moved me to another room and then I had to ask for a microwave which Ashley did bring me. Ashley was very helpful and friendly! Then when I went to take a shower the shower didn’t work. Overall not a good experience. I thank Ashley for trying to help.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 1 nov 2023
Dear Joanne,We sincerely apologize for the inconvenience you faced during your stay. We appreciate your patience and understanding. Your feedback is valuable to us, and we will use it to improve our services. We're glad Ashley could assist you, and we'll work to ensure a better experience for all our guests in the future.Sincerely,Hotel Manager.

2/10 Terribile

Esteban

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place is gross. The bathroom needed to be cleaned, and the tub water was almost to my knees when I braved my way through a shower in it. There was no refrigerator, and I got a head nod when I mentioned that. I reserved a smoking room, which they gave away, and then had to pay a $75 deposit to stay in a non smoking room. The place is disgusting and the staff are rude and worthless
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Esteban,Thanks for sharing your thoughts about your stay. On the basis of your comments, I have personally taken action to investigate these claims. We take this very seriously, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager

2/10 Terribile

Shelby

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Sketchy a$$ place. Got there, went to our room, called another hotel, and quickly skipped the heck out of that place.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 23 ott 2023
Dear Shelby, We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your stay. Sincerely, Hotel Manager.

2/10 Terribile

Jan

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Tv didn’t work. People screaming all night. Woke up to bugs in the bathroom.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 23 ott 2023
Dear Jan,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately, we did not satisfy your expectations. All of our hotels undergo regular pest control, and I can assure you that there are no insects in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Soddisfacente

Brianna

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
For a motel 6 it was good, staff was grear
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 21 ott 2023
Dear Brianna,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

8/10 Buono

Dale

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 19 ott 2023
Dear Dale, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager.

10/10 Eccellente

Eliana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service 💯
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 9 ott 2023
Dear Eliana,It is our pleasure to have you stay with us. Our aim was to meet your expectations. I really appreciate you mentioning our great service. We will constant strive to provide an excellent service in order to win the praise of our customers. Looking forward to seeing you in the near future. Sincerely, Hotel Manager.

8/10 Buono

Zach

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 29 ott 2023
Dear Zach, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

6/10 Soddisfacente

Julian

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 9 ott 2023
Dear Julian,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.

2/10 Terribile

Larry

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel was very bad when I walked in I asked to use the restroom and it was broken I got to my room and found the cable didn't work then at 11pm I picked up the phone to call the desk and found my phone didn't work so at midnight I got up and dressed so I could go to the front desk and and ask them to stop the cattle drive going on above my room
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 7 ott 2023
Dear Larry,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

2/10 Terribile

Jean

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 20 ott 2023
Dear Jean, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

6/10 Soddisfacente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Beds were not made .miss up in rooms. Other then that things were ok . People were nice
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 26 set 2023
Dear Margaret, Thanks for the stay and the feedback about our nice staff. Your comments are important for us. We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon. Sincerely, Hotel Manager.

4/10 Scarso

Mitch

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The only positive to this place is the WiFi. Other than that, you get what you pay for here.
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 25 set 2023
Dear Mitch,Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely,Hotel Manager.

4/10 Scarso

Tanya

Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 16 ott 2023
Dear Tanya, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

2/10 Terribile

Demetrius

Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 6 ott 2023
Dear Demetrius, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

4/10 Scarso

ROGER BAILLIE

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
WHEN I SHOWED UP AFTER A VERY LONG DAY THEY HAD GIVEN MY ROOM AWAY AND THEY COULD NOT FIND MY RESERVATION, TOOK OVER AN HOUR TO GET IT FIGURED OUT THEN I CAME HOME WITH BIG RED BITES ALL OVER MY LEGS FROM BED BUGS.
Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Manager, il giorno 16 set 2023
Dear ROGER BAILLIE,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

6/10 Soddisfacente

Mark, Alexandria

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 2 ott 2023
Dear Mark, Thank you for the 3 star rating. We are thankful that you chose our hotel for you needs. Have a great day and we hope to see you again soon. Sincerely, Hotel Manager.

8/10 Buono

Carolyn

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
This was close to our event. We checked in around midnight. Basically only slept. As we were leaving there was a cockroach crawling across the outside of our door.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 11 set 2023
Dear Carolyn,We appreciate your kind words and wish you a pleasant stay with us in the future. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. We hope to welcome you back soon.Sincerely,Hotel Manager.

8/10 Buono

Tasweer

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 18 set 2023
Dear Tasweer,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 Buono

Nick

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 14 set 2023
Dear Nick, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager.

4/10 Scarso

Awwad

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
price and staff were good, but the room did not have a fridge and the ice machine in the hallway was broken 3 out of my 4 nights. First, they gave me a room that stank with smoke and then they gave me a room on the first floor next to the front desk which was noisy.
Soggiorno di 4 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 17 ago 2023
Dear Awwad, Thanks for choosing our hotel for your stay and kind words about our pricing and good staff. We apologize for any inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Maybe okay if you smoke, drink, and have pets?
They checked us into a room that was occupied. Then moved us to another room that had just been painted and had paint fumes. The other guests didn't sleep. Doors were slamming all night. Our pillow cases had hard stains. Cigarette butts and ashes were everywhere. Beer bottles with cigarette butts littered the parking lot. The staff were friendly but distressed.
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 14 ago 2023
Dear Guest,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

4/10 Scarso

Mark

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 12 ago 2023
Dear Mark, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager.

8/10 Buono

Dylan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly people. It's not bad for a motel 6
Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Manager, il giorno 7 ago 2023
Dear Dylan,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Disgusted and disappointed
The audacity to assign rooms to guest in parts of the hotel where conditions are well below standard. Needing a convenient stay shouldn't mean offering the worst available and passing it off as acceptable. I'm extremely disappointed. And the amenities listed were not all priced.
Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Manager, il giorno 2 ago 2023
Dear Guest,It's disappointing to learn that your stay was not satisfactory. The inconvenience is due to several unavoidable circumstances. Taking corrective measures for maximum improvement, our team will examine where we went wrong. I would appreciate your kind understanding and ask for a rethink about scheduling a visit.Sincerely, Hotel Manager.

6/10 Soddisfacente

Kabir

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Well if the price does not matter, I would recommend other places. it is a bit scary.
Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Manager, il giorno 2 ago 2023
Dear Kabir,Thank you for your stay. But here you have not mentioned anything about the stay. Please provide us specific details so that we can address them. You will have a better experience next time.Sincerely,Hotel Manager.

2/10 Terribile

Jason

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room as dirty. Blankets had holes in them. People living in the hotel were blaring drums and guitar at 6am. Bugs in toilet and had not been flushed. No batteries in TV remote.
Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Manager, il giorno 31 lug 2023
Dear Jason,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.