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Recensioni per The Sun Hotel & Spa Legian, Bali

3.5 out of 5
The Sun Hotel & Spa Legian, Bali
Melasti Street, Lebak Bena 123, Legian, Bali

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 152 su 590 recensioni" "
Valutazione di 8 - Buono. 272 su 590 recensioni" "
Valutazione di 6 - Soddisfacente. 116 su 590 recensioni" "
Valutazione di 4 - Scarso. 26 su 590 recensioni" "
Valutazione di 2 - Terribile. 24 su 590 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

7,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good, great staff great location
Soggiorno di 9 notti ad aprile 2024

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly Balinese staff and people.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Matsudaira

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di soma, il giorno 11 apr 2024
Dear Matsudaira,Warm greeting from the sun hotel & spathank you for the stay with us and share the experience. your review are very important and for the feedback to improve our product and servicelooking forward to see you again at the sun hotel and spa in your next future stay,Best regardI Wayan somaHotel Operation head

10/10 Eccellente

Alicia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mr. Soma and his team are the BEST. They will make your stay very enjoyable.
Soggiorno di 6 notti ad aprile 2024
Risposta di soma, il giorno 11 apr 2024
Dear Ms AliciaWarm greeting from the sun hotel & spathank you for always to stay with us during your holiday in bali. we will always keep it our best services to all of our customer.as specially to ms aliciabest regardsomahotel operation leader

4/10 Scarso

Stacey

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Shirleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The Spa and spa were great. The front desk was terrible. They locked us out of our room twice during our stay. Linen and towels were not changed daily when asked. Shower was too small and shower curtain was touching us during the shower. Hard water in the shower. Restaurant did not know what an omelette was. AC in room was cold. Pool was nice.
Soggiorno di 1 notte a marzo 2024
Risposta di soma, il giorno 26 mar 2024
Dear Shirleen,Warm greeting from the sun hotel & spathank you for the stay with us at the sun hotel & spa, and share the experience during the stay. We sincerely apologize for those inconvenience caused, your feedback have been shared to our related team for our evaluation and improvement. once again thank you for the feedback and looking forward to see you again at the sun hotel & spa in your next future stay. Best RegardI Wayaqn SomaHotel Opertion leaderBest RegardI Wayan SomaHotel Operation leader

6/10 Soddisfacente

jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Spa was great, pool swimmable, staff friendly, resturant not the best. Rooms were clean, shower tiny. What you can expect for the price.
Soggiorno di 10 notti a marzo 2024
Risposta di soma, il giorno 26 mar 2024
Dear Jennifer,Thank you for taking the time to provide a review while staying with us. Our team has checked the condition of the points in question.We thank you for the information so we can make improvements.We apologize for the inconvenience.Once again, thank you for choosing to stay with us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Motoki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
バルコニーのガラスが薄い為、外の音がうるさい点
Soggiorno di 16 notti a marzo 2024
Risposta di soma, il giorno 26 mar 2024
Dear Motoki,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. you review are very important for the feedback to improve our product and service. We apologize for the inconvenience caused regarding the glass on the balcony room.Thank you for taking the time to share and hope that you will stay with us again if you have plans to go to Bali in the future.Best RegardI Wayan SomaHotel operation leader

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 11 notti a febbraio 2024
Risposta di soma, il giorno 11 mar 2024
Dear AndrewWarm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

8/10 Buono

trevor joseph

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
all was good
Soggiorno di 7 notti a febbraio 2024
Risposta di soma, il giorno 11 mar 2024
Dear Trevor Joseph,Warm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

8/10 Buono

Fabio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was friendly, and the shower was too small.
Soggiorno di 5 notti a febbraio 2024
Risposta di soma, il giorno 11 mar 2024
Dear FabioThank you for taking the time to provide a review while staying with us. Our team has checked the condition of the shower room.We thank you for the information so we can make improvements.We apologize for the inconvenience.Once again, thank you for choosing to stay with us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Jason

Mi è piaciuto: Personale e servizio
*
Soggiorno di 1 notte a febbraio 2024
Risposta di soma, il giorno 11 mar 2024
Dear Jason.Warm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

8/10 Buono

Motoki

Mi è piaciuto: Pulizia
Soggiorno di 9 notti a gennaio 2024
Risposta di soma, il giorno 20 feb 2024
Dear Motoki,Warm greeting from the sun hotel & spa.thank you for the review and star rating we really appreciate.we are looking forward to see you again at the sun hotel & spa in your next future stay.best regardI Wayan SomaHotel Operation Head

10/10 Eccellente

Gary Raymond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di soma, il giorno 20 feb 2024
Dear Gary Raymond,Warm greeting from the sun hotel & spa.thank you for the review and star rating we really appreciate.we are looking forward to see you again at the sun hotel & spa in your next future stay.best regardI Wayan SomaHotel Operation Head

8/10 Buono

Alison

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 9 notti a gennaio 2024
Risposta di soma, il giorno 20 feb 2024
Dear Alison,Warm greeting from the sun hotel & spa,thank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product & service.looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation head

10/10 Eccellente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very cost effective and centrally located hotel with efficient and friendly staff
Soggiorno di 1 notte a gennaio 2024
Risposta di soma, il giorno 4 feb 2024
Dear Ian,Warm greeting from the sun hotel & spa,thank you for the review and fabulous star review, we are happy to hear that you enjoy the stay.looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Head

6/10 Soddisfacente

Josefin

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Helt okej
Trist pool. Lyhört dygnet runt. Okej utbud på frukosten. Trevlig personal.
Soggiorno di 3 notti a gennaio 2024
Risposta di soma, il giorno 30 gen 2024
Dear Josefin,Warm Greeting from the sun hotel & spa,Thank you for the stay with us and share the experience during the stay. your review are very important and for the feedback to improve our product and service. once again thank you for the review and we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Buono

Douglas

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 14 notti a dicembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear Douglas,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic
Awesome hotel if you're on a budget, couldn't fault the place at all, very friendly staff, service was second to none, prime location, excellent amenities, buffet breakfast included in the price 👍 5 mins walk from Legian st, away from all the hustle and bustle, but close enough to all the action, is this hidden little gem of a hotel, furnishings and facade are abit outdated, but the staff, service and location is what it's all about.
Soggiorno di 4 notti a dicembre 2023
Risposta di soma, il giorno 30 gen 2024
Dear Anonymous,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, we are really happy to hear that you enjoy the stay with us, and this review has been share it to all the staff. we always tray to deliver our best service to all of our customer. your review are very important and for the feedback to improve our service.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Jasmin Espolong

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location, friendly staff
Risposta di soma, il giorno 20 feb 2024
Dear Jasmine EspolongGreetings from The Sun Hotel & Spa, Legian - Bali.Thank you for taking the time to post your experience of staying at The Sun Hotel & Spa, Legian.The management and team were all very happy to hear about Jasmine espolong satisfaction during the stay with us.We await his return at the sun hotel & spa in your future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Buono

Sarah Joy

Soggiorno di 14 notti a dicembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear Sarah joy,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Raymond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 11 notti a dicembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear Raymond,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Bradley, ECHUCA

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear Bradley,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

NIN

Soggiorno di 7 notti a novembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear NIN,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

leon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to everything staff are great and help where ever possible. Will diffently use again
Soggiorno di 15 notti a novembre 2023
Risposta di soma, il giorno 2 dic 2023
Dear LeonGreetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. We are very happy to hear that you enjoy the stay with us.Look forward to welcoming you back home in the near future.Best regardsI Wayan SomaHotel Operation leader

2/10 Terribile

Scott

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di soma, il giorno 23 nov 2023
Dear scott,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Teresa

Soggiorno di 8 notti a novembre 2023
Risposta di soma, il giorno 14 gen 2024
Dear Teresa,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

2/10 Terribile

Syed

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura
You get what you pay for it
Soggiorno di 2 notti a novembre 2023
Risposta di soma, il giorno 23 nov 2023
Dear Syed,Warm greeting from the sun hotel & spa,We apologize for the inconvenience of several facilities that we do not provide in certain types of rooms. However, we continue to review it in line with quality demand for us to facilitate. your review are very important and for the feedback to improve our product and service.Thank you for choosing to stay at our hotel.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Ka Yu

Soggiorno di 5 notti a novembre 2023
Risposta di soma, il giorno 20 nov 2023
Dear Ka Yu,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa and share the experience during the stay, your review are very important and for the feedback to improve our product & service.looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation Leader

8/10 Buono

ian graham

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel in a great location. Perfect for budget conscious travellers. Close to good bars, nice eateries and the beach.
Soggiorno di 7 notti a novembre 2023
Risposta di soma, il giorno 20 nov 2023
Dear Ian graham,Warm greeting from the sun hotel & spa,Thank you for your fabulous review, we are try to give the best service to all of our guest to make it their holiday are memorable.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Robert

Soggiorno di 2 notti a ottobre 2023
Risposta di soma, il giorno 31 ott 2023
Dear Robert,Warm greeting from the sun hotel & spa,Thank you for your fantastic star review, we are very happy to hear that you enjoy the stay with us, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation leader

6/10 Soddisfacente

Anthea

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Our room smelled mouldy as it was old , aircon nade a lot of noise abd shower very old and needed work . Not happy at all
Soggiorno di 3 notti a ottobre 2023
Risposta di soma, il giorno 27 ott 2023
Dear AntheaWarm greeting from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share the review on this site and appreciate the points.With regards to the room condition, we have checked with the Housekeeper the room has been use for the new arrivals also. So far we found the rooms conditions as standard treatment, and aircon are work properly.We will check deeply again after the room is vacant after this saturdayOnce again, thank you for always been care on us for our improvement.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were very good and helpful
Soggiorno di 4 notti a ottobre 2023
Risposta di soma, il giorno 24 ott 2023
Dear Kathy,Thank you for taking the time to provide a review about the experience of our stay.The entire team would like to thank you very much, because we always feel confident to provide the best service as long as you are with us.We are waiting for your return at a later date.Best RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

CHEENEE DE LEON

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love all the staff at the sun hotel. They are friendly. My family love the hotel very much. Its clean and tidy. I would highly recommend this hotel to all my friends.
Soggiorno di 7 notti a ottobre 2023
Risposta di soma, il giorno 24 ott 2023
Dear Cheenne De Leon,Thank you very much for taking the time to provide a fantastic review. All of this provides extraordinary motivation for us to always be at the forefront in serving the interests of our diverse guests. and this fabulous review has been share to staff if they doing a great job.Hopefully we can be together again, Mr /s Cheenee De LeonBest RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Diane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Such a lovely resort Staff were exceptionally helpful and friendly
Soggiorno di 7 notti ad agosto 2023
Risposta di soma, il giorno 24 ott 2023
Dear Dianne,Warm Greeting from the sun hotel & spa,Thank you very much for taking the time to provide a fantastic review. All of this provides extraordinary motivation for us to always be at the forefront in serving the interests of our diverse guests. Hopefully we can be together again, in your next trip to bali.Best RegardI Wayan SomaHotel Operation Leader

8/10 Buono

Thomas

Soggiorno di 6 notti a ottobre 2023
Risposta di soma, il giorno 24 ott 2023
Dear Thomas,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the star rating for us. This important value is really appreciated.Thank you for choosing us.Best RegardI Wayan SomaHotel Operation Leader

4/10 Scarso

Lorraine

Soggiorno di 7 notti a settembre 2023
Risposta di soma, il giorno 7 nov 2023
Dear Lorraine,Warm greeting from the sun hotel & spa,thank you for taking time to review us ,we really appreciated.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardSomahotel operation leader

8/10 Buono

Hannah

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
My partner and I had to leave a villa in Canggu because of infestations and other poor conditions. The Sun was super affordable and my partner recommended it for the remaining 2 nights. It was close to everything and met our expectations.
Soggiorno di 2 notti a ottobre 2023
Risposta di soma, il giorno 24 ott 2023
Dear Hannah,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Leader

6/10 Soddisfacente

sarah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Place was good for a place to have a shower before flying out late at night. Place was clean but extremely noisy in hallways. Staff amazing
Soggiorno di 1 notte a ottobre 2023
Risposta di soma, il giorno 8 ott 2023
Dear Sarah,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best regardsI Wayan SomaHotel Operation Head

10/10 Eccellente

Craig

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and clean enjoyable stay
Soggiorno di 3 notti a settembre 2023
Risposta di soma, il giorno 5 ott 2023
Dear Craig,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. your review are very important and for the feedback to improve or product and serviceLook forward to welcoming you back home in the near future.Best RegardI Wayan SomaHotel operation head

8/10 Buono

Aznizam

Soggiorno di 3 notti a settembre 2023
Risposta di soma, il giorno 30 set 2023
Dear Aznizam,Warm greeting from the sun Hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Head

8/10 Buono

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Well situated, easy walking to beach and lots of other eating places
Soggiorno di 7 notti a settembre 2023
Risposta di soma, il giorno 25 set 2023
Dear Catherine,warm greeting from the sun hotel & spa,thank you for the stay with us and share the experience during the stay. we are very happy to hear that you enjoy the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

Novi Eka

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel were convenient place to stay, beaches, shops and many palces are easier to reach. Staffs were friendly. Only the shower a bit small.
Soggiorno di 6 notti a settembre 2023
Risposta di soma, il giorno 25 set 2023
Dear Novi eka,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Leader

10/10 Eccellente

KYOSHIRO

Soggiorno di 5 notti a settembre 2023
Risposta di soma, il giorno 24 ott 2023
Dear Kyoshiro,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay, your review are very important and for the feedback to improve our product & service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel operation leader

10/10 Eccellente

Bob

Soggiorno di 9 notti ad agosto 2023
Risposta di soma, il giorno 19 set 2023
Dear Bob,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. thank your for the positive feedback.We look forward to welcoming you back home in the next plan you are in Bali.Best regardsSomaHotel Operation Head

10/10 Eccellente

Andrea

Soggiorno di 1 notte ad agosto 2023
Risposta di soma, il giorno 3 set 2023
Dear AndreaWarm greeting from the sun hotel & spaThank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Buono

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed our stay, actually heading back in 3 weeks time 🙂
Soggiorno di 7 notti ad agosto 2023
Risposta di soma, il giorno 3 set 2023
Dear Catherine,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. We missed you.Look forward to welcoming you back home soon.Best regardI Wayan SomaHotel Operation Head

6/10 Soddisfacente

Sharon

Soggiorno di 4 notti ad agosto 2023
Risposta di soma, il giorno 3 set 2023
Dear Shanon,Warm greeting from the sun hotel & spaThank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

2/10 Terribile

Janet

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The location is great but the property itself was very dark, gloomy and incredibly noisy at all hours.
Soggiorno di 5 notti ad agosto 2023
Risposta di soma, il giorno 3 set 2023
Dear Janetwarm greeting from the sun hotel & spa,Thank you for the stay with us and share the experience during the stay, we really appreciated your positive feedback . we are very sorry for the inconvenience caused, We continue to prepare as much value as we expect to deliver our best possible services.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel operation head

6/10 Soddisfacente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
TV poor I had to keep rebooting. Problem with sink drain in the bathroom. After 3 attempts to fix it which failed I asked them to leave it to drain into the bin. They offered a change of room without me asking but I didn’t want the inconvenience. When I removed the doona from it’s cover as it was too warm it was very badly stained. All in all you get what you pay for but I expected better
Soggiorno di 13 notti ad agosto 2023
Risposta di soma, il giorno 2 set 2023
Dear Daniel,Warm Greeting Thanks for your review. I'm sorry to hear you had an inconvenience stayed because the TV Chanel and drain circulation. improvement has been made it in all of our hotel area to ensure our product and serviceWe appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are to learn of the shortcomings ideas and we're currently taking steps for improvement.once again thang you for the feedbackBest Regard i Wayan SomaHotel Operation Headf