Hotel vicino a Lettie W Jensen Library - Amherst

“Did not receive the room that I booked through website. Booked two beds and only received one. Room was also handicap accessible which had bench in tub so was not able to use the tub after a long day of driving. The breakfast was just blah and definitely nothing special. Whirlpool would turn off it seemed after 5 minutes and it was extremely annoying to have to get out so often to turn back on. Room was hot on first arrival and took about 2 hours to come down to temperature and the carpet...

“The breakfast buffet was good. The staff was personable and helpful.”

“We have never stayed at a Home2 Suites before. We were really impressed and will look for them more in our travels!”

“Pros - close to amenities, all day coffee machine, pool, beds were comfy & linens were clean, great drainage in bathroom tub & sink, breakfast was nice. Cons - housekeepers didn’t speak English, hot tub wasn’t hot (asked to turn up heat, was set at 92 degrees), sort of cleanly rooms (mold in toilet, mold in shower surround, stains on walls, ceilings, drapes, furniture, lamp shades, carpets & major blood stain on mattress-osha issue) damaged items in rooms, broken hair dryer that only worked...

“I was charged $52 more than quoted”

“Clean room and the bed was extremely comfortable!”

“I was told Breakfast was only during the week when I arrived and it was also served on the weekends. My room was dirty and the beds had looked slept on. The bathroom was also dirty upon arrival.”

“It smelled like they used half the pool of chlorine. The television didn’t come in clear the curtains in the room were full of holes all in lol not a great experience”

“My family and I were in the area for a cross-country event. Our suite was clean and spacious with two bathrooms. My kids had fun swimming in their large pool. My only complaint really is that there was not much of a selection for the continental breakfast. Just cereal and waffles, but their a KwikTrip across the street with great selections. If your in the area try Tulum mexican restaurant. Lots of food for a fair price.”

“Very nice place. Nice to have the restaurant across from hotel. Restaurant is awesome. Great food.”