Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards

Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Real Oeiras Kind regards

Dear Guest, We are very happy to know that you've had a thoroughly enjoyable stay with us. Please be assured that all of your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards

Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. We would like to mention that the swimming pool is free to our guests. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards

Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. We look forward to welcoming you again, hopefully soon, at our Hotel. Kind regards

Dear Caroline,Thank you for your review.We were surprised that you were not satisfied with the quality of our F&B service.We tried to attend to as many different expectations as possible, but we must admit that it is challenging for a group of that size. The tastes and preferences of all guests are very diversified and different.We hope that we will have the honor to welcome you again to our hotel and we remain at your entire disposal for any assistance you might require.Kind regards,

Dear Mathias,Your feedback helps us achieving our aim of constantly improving our service according to our guests’ preferences and needs. We sincerely regret that your stay with us did not entirely correspond to your expectations, especially when it comes to the cleanliness of the hotel, which was especially disappointing for us since the feedback regarding cleanliness is overwhelmingly positive. Please be assured that your comments will be passed on to our Executive Housekeeper and other department heads and that we will do our utmost to improve wherever we can. We hope that we will have the honor to welcome you again to our hotel.Kind Regards,

Dear Guenola,It is really gratifying to know how enjoyable your stay was and that you were pleased with our Hotel. Thank you so much for your review.We look forward to welcoming you again, hopefully soon, to our Hotel.Kind regards,

Estimado Señor Agustin,Estamos contentos de que usted ha tenido una estancia muy agradable con nosotros y que se han quedado impresionados con nuestro servicio y equipo.Muchas gracias por su comentario y esperamos poder darle la bienvenida de nuevo en, para que puedas desfrutar de nuestro servicio.Saludos cordiales,Susana Oliveira

Dear Mr. David,Thank you for taking the time to leave us your kind comments about our service.We are glad to know that you enjoyed your experience with us very much. Our daily goal is to offer great experiences to our Guests and we're very glad to learn that we did so.We look forward to your next visit.Kind Regards,Susana Oliveira