Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 236 su 266 recensioni" "
10 - Eccellente
236
Valutazione di 8 - Buono. 23 su 266 recensioni" "
8 - Buono
23
Valutazione di 6 - Soddisfacente. 3 su 266 recensioni" "
6 - Soddisfacente
3
Valutazione di 4 - Scarso. 3 su 266 recensioni" "
4 - Scarso
3
Valutazione di 2 - Terribile. 1 su 266 recensioni" "
2 - Terribile
1
10/10
Pulizia
9,8/10
Personale e servizio
9,6/10
Servizi
9,8/10
Condizioni e dotazioni della struttura
9,6/10
Ecosostenibilità
Recensioni
10/10 Eccellente
silvia
Viaggio di gruppo
30 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent place
So kind people working there! Everyone was so sweet and professional with us. Location is best ever in Cascais, rooms and swimming pool are perfect
silvia
Soggiorno di 3 notti a maggio 2022
Risposta di Francelina Amaral - General Manager , il giorno 14 giu 2022
Dear Ms. Silvia
Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel.
I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was helpful, location, hotel facilities were parts of your unforgettable good memory about Cascais - Estoril.
Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction.
We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!
Best Regards,
Francelina Amaral - General Manager
10/10 Eccellente
Gianluca, Milano
28 ago 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo Hotel peccato per quel treno.
Hotel moderno, con piscina e buona palestra anche se piccola. Viste le temperature dell'acqua la piscina è utile.Peccato per il passaggio del treno che comuqnue con la finestra aperta si sente anche di notte invece di farsi cullare dalle onde. Personale cortese e disponibile dal front desk alla sala, per passare al personale delle pulizie. Da provare il ristorante dell'albergo ma dovete avere un pò di pazienza se non ci sno due ragazzi davvero bravi il servizio lascai un pò a desiderare nonsotante la buona volontà del direttore e del responsabile.
Gianluca
10/10 Eccellente
Kate
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kate
Soggiorno di 5 notti ad aprile 2024
10/10 Eccellente
Thorsten
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thorsten
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Jason Paul
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
Jason Paul
Soggiorno di 6 notti ad aprile 2024
Risposta di ., il giorno 9 apr 2024
Dear Mr. Paul,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and that our indoor pool provided a great option, especially during cooler weather. We're also delighted that you appreciated the stunning ocean views from both your room and our restaurant.It's wonderful to know that you found the walk to Cascais easy and pleasant.We hope to welcome you back soon for another enjoyable experience!Best Regards,Raquel MataAssistant Front Office Manager
10/10 Eccellente
Marta
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Marta
Soggiorno di 2 notti a marzo 2024
Risposta di Sra. Marta, il giorno 29 mar 2024
Estimada Sra. Marta,Agradecemos sinceramente a sua avaliação. É com grande satisfação que recebemos o seu feedback positivo.Ficamos muito felizes por termos correspondido às suas expectativas durante a sua estadia connosco.Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no nosso hotel. Se precisar de alguma assistência adicional ou se desejar partilhar mais detalhes sobre a sua experiência, não hesite em contactar-nos.Com os melhores cumprimentos,João Carreira - Front Office Manager
10/10 Eccellente
Taek Sung
27 gen 2024
Taek Sung
Soggiorno di 4 notti a dicembre 2023
Risposta di Taek Sung, il giorno 29 mar 2024
Dear Mr. Sung,We sincerely appreciate your five-star rating! It's with great pleasure that we receive your positive feedback.We are delighted to have met your expectations during your stay with us. Your rating serves as an additional motivation for our entire team, who work tirelessly to provide memorable experiences for our guests.We look forward to welcoming you back soon for more unforgettable moments at our hotel. If you need any further assistance or wish to share more details about your experience, please don't hesitate to contact us.Best regards,João Carreira - Front Office Manager
10/10 Eccellente
Leandro
Viaggio con la famiglia
26 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 estrelas
Adorei a experiência, fantásticas condições
Leandro
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Takako
Viaggio con la famiglia
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Francelina Amaral, il giorno 16 gen 2024
Dear Mr. TakakoI would like to thank you for having chosen InterContinental Cascais-Estoril as your preferred location during your visit to Estoril!I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril.Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction.We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!Sincerely,Francelina AmaralGeneral Manager
10/10 Eccellente
Carlos, Ciudad de Mexico
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
9 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente Atención e Instalaciones.. Ya queremos volver…
Carlos
Soggiorno di 4 notti a gennaio 2024
10/10 Eccellente
Aldo Jose Peixoto
Viaggio di coppia
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean.
Easy uber (25-30 min) or train (45 min) into Lisbon.
Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass.
Rooms are updated and well appointed.
Will definitely stay here again when returning to Lisbon.
Aldo Jose Peixoto
Soggiorno di 4 notti a dicembre 2023
10/10 Eccellente
Pharlande Nessa Gaspard
Viaggio con famiglia e bambini piccoli
24 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pharlande Nessa Gaspard
Soggiorno di 5 notti a dicembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 27 dic 2023
Dear Mrs. Gaspard, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
4/10 Scarso
Hans Kyrre
Viaggio con la famiglia
13 nov 2023
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Long Check inn and out times, cold water in bathroom after 0900 everyday.
Hans Kyrre
Soggiorno di 4 notti a novembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 15 nov 2023
Dear Mr. Kyrre, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Max
11 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good location and nice property
Max
Soggiorno di 1 notte a settembre 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 12 ott 2023
Dear Mr. Max,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Nina
Viaggio di gruppo
3 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
Nina
Soggiorno di 2 notti a ottobre 2023
Risposta di Francelina Amaral - General Manager , il giorno 4 ott 2023
Dear Mrs. Nina, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Heather
23 set 2023
Heather
Soggiorno di 1 notte a settembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 15 nov 2023
Dear Mrs. Heater, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Max
Viaggio con la famiglia
21 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Definitely recommend
Max
Soggiorno di 7 notti a settembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 4 ott 2023
Dear Mr. Max Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
8/10 Buono
Patrick
Viaggio di coppia
19 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice stay unfortunately the car got slightly damaged during our stay ...
Patrick
Soggiorno di 4 notti a settembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 4 ott 2023
Dear Mr. Patrick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We will take note of your constructive comments and will address the areas that need improvement. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Steve
Viaggio con la famiglia
17 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
Steve
Soggiorno di 3 notti a settembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 4 ott 2023
Dear Mr. Steve, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Oleg
Viaggio con la famiglia
16 set 2023
Mi è piaciuto: Pulizia e servizi
Atmosphere, view
Oleg
Soggiorno di 6 notti a settembre 2023
Risposta di Francelina Amaral, il giorno 17 set 2023
Dear Mr. OlegI would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Patricia
Viaggio di gruppo
16 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic time.
Views from Hotel exceptional
Patricia
Soggiorno di 3 notti a settembre 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 16 set 2023
Dear Mrs. Patricia, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
jeffrey, Toronto
Viaggio di coppia
14 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
jeffrey
Soggiorno di 1 notte a settembre 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 15 set 2023
Dear Mr. Jeffrey,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Gila
8 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gila
Soggiorno di 2 notti a settembre 2023
Risposta di Francelina Amaral - General Manager , il giorno 10 set 2023
Dear Mrs. Gila, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Martin
Viaggio con la famiglia
23 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic rooms and service
Fantastic room and service. The large balconies with every room are fantastic. The huge and extremely comfortable beds are a real luxury. Thank you.
Martin
Soggiorno di 5 notti ad agosto 2023
Risposta di Francelina Amaral - General Manager , il giorno 24 ago 2023
Dear Mr. Martin,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Terrilyn
Viaggio di coppia
16 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Highly recommend this hotel! Everything great
Terrilyn
Soggiorno di 10 notti ad agosto 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 16 ago 2023
Dear Mr. Terrilyn, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
steven
11 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We like everything about this property.
steven
Soggiorno di 3 notti ad agosto 2023
Risposta di Francelina Amaral - General Manager , il giorno 13 ago 2023
Dear Mr. Steven, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Deirdre
22 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely loved it!!
What an amazing stay! The staff were outstanding and couldnt have been nicer or more helpful. We were there for an occasion and the staff went out of their way to make it very special. The location was stunning with a 180 degree sea view, and very conveniently located beside a train stop and the boardwalk between Cascais and Estoril. The poor was really lovely with comfy loungers and poolside service. The rooms are really beautiful and spotlessly clean. The food is delicious. Breakfast is buffet as well as a la carte. We also had dinner one night and that was very tasty in a stunning setting. The hotel is not cheap but boy do you get value for money. We loved it and would highly recommend!!
Deirdre
Soggiorno di 3 notti a luglio 2023
Risposta di ., il giorno 23 lug 2023
Dear Mr. Deirdre,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Broderick, Oviedo
5 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff!!
Broderick
Soggiorno di 3 notti a luglio 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 6 lug 2023
Dear Mr. Broderick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Telma
Viaggio con la famiglia
5 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice property
Telma
Soggiorno di 1 notte a luglio 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 6 lug 2023
Dear Mrs. Telma, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Pam
Viaggio con famiglia e bambini piccoli
1 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful location by beach, great staff and total relaxation
the perfect getaway from the Lisbon
Pam
Soggiorno di 1 notte a giugno 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 1 lug 2023
Dear Mr. Pam, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
8/10 Buono
Vivek
27 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Train station too close to hotel . Woke me up
After reading so many reviews booked this hotel on this site despite being an IHG member
The room was great the front desk staff very good
We had a premier ocean view but in arrival upgrades to junior suite . The room was lovely and the front desk staff also very welcoming
All was going well till the next morning when we were woken up by the sounds of a train. This woke us up. Nobody mentions in any review that the train stops outside the hotel throughout the day
I was on a romantic holiday with my wife first time without the kids and this was not what we expected paying over Euro 490 a night.
I spoke to reception to see if we could check out a day early and although it was a pay at hotel reservation they said after speaking to the manage because I booked through hotels.com they could not cancel. They actually told me that they didn’t get many complaints about the noise
The train literally stops less then 100 yards from the pool. ! Beware
I have stayed at many intercontinental hotels and they have been very flexible with date change even if booked on hotels.com. Because of this experience I will not be staying at any intercontinental hotel again
I chose the intercon because it was an international brand . I am shocked that after my complaint they would not let us leave a day early
I moved to Grand Real Villa Italia ( which I had been looking at before I booked anything ) and what a difference
Would recommend this any time over the Intercon
Vivek
Soggiorno di 2 notti a giugno 2023
Risposta di Francelina Amaral - General Manager, il giorno 29 giu 2023
Dear Mr. Vivek, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. Sincerely,
10/10 Eccellente
Nasim
Viaggio di gruppo
26 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nasim
Soggiorno di 3 notti a giugno 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 27 giu 2023
Dear Mr. Nasim, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Donna
Viaggio con la famiglia
24 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property. 10 minute walk to the city, has a great pool area that serves food & beverages. The restaurant upstairs was good & has a great view. Rooms clean & up to date. There is valet parking with a parking garage, offers electric charging as well. The top floors of the hotel are privately owned residences.
Donna
Soggiorno di 2 notti a giugno 2023
Risposta di Francelina Amaral, il giorno 25 giu 2023
Dear Donna Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Jorge
14 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jorge
Soggiorno di 4 notti a maggio 2023
Risposta di Francelina Amaral - General Manager , il giorno 17 mag 2023
Estimado Sr. Jorge,Gostaríamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,
10/10 Eccellente
Grettle
Viaggio di gruppo
8 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Grettle
Soggiorno di 4 notti ad aprile 2023
Risposta di Francelina Amaral - General Manager , il giorno 9 apr 2023
Dear Miss Grettle, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Satinderpal
Viaggio con la famiglia
17 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Satinderpal
Soggiorno di 2 notti a marzo 2023
Risposta di Duarte Guimaraes, il giorno 19 mar 2023
Dear Mr. Satinderpal,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Duarte Guimaraes - Front Office Shift Leader
10/10 Eccellente
Bercovich
Viaggio con la famiglia
8 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
beatifull building, wiht nice and very confortable room. wiht great balcony
Bercovich
Soggiorno di 4 notti a marzo 2023
Risposta di Sara Mendes - Assistant Front-Office Manager, il giorno 9 mar 2023
Dear Mr. Bercovich, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
joao, La Jolla
Viaggio di coppia
13 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
joao
Soggiorno di 5 notti a febbraio 2023
Risposta di Duarte Guimaraes, il giorno 13 feb 2023
Estimado Sr. Joao, Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Duarte Guimaraes - Front Office Shift Leader
10/10 Eccellente
Theresa
Viaggio con la famiglia
26 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Theresa
Soggiorno di 3 notti a gennaio 2023
10/10 Eccellente
Jie
Viaggio di coppia
13 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
right by ocean! great location!
Jie
10/10 Eccellente
Wenfang
Viaggio con la famiglia
9 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wenfang
Soggiorno di 2 notti a gennaio 2023
Risposta di Francelina Amaral - General Manager , il giorno 12 gen 2023
Dear Mr. Wenfang, Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
CARLOS
3 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NOSSA OPINIAO
COMO DAS OUTRAS VEZES QUE FICAMOS HOSPEDADOS. HOTEL ACONCHEGANTE, COM DEPENDENCIAS MUITO BOAS.OS FUNCIONARIOS MUITO ATENCIOSOS. COMO SOUBERAM QUE ESTAVAMOS COMEMORANDO MAIS UM ANO DE CASADOS, NOS OFERECERAM, EM NOSSO QUARTO , UMA GARRAFA DE CHAMPANHE NUM BALDE COM GELO, TAÇAS E UM PEDAÇO DE TORTA DE CHOCOLATE. POR TUDO, SEMPRE RETORNAMOS AO INTERCONTINENTAL CASCAIS ESTORIL.
CARLOS
Soggiorno di 10 notti a dicembre 2022
Risposta di Francelina Amaral - General Manager , il giorno 12 gen 2023
Estimado Sr. Carlos,Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,
10/10 Eccellente
Richard
15 nov 2022
Richard
Soggiorno di 7 notti a settembre 2022
10/10 Eccellente
Mark
Viaggio di coppia
11 nov 2022
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was very clean, staff very friendly, great breakfast buffet, right at a train stop for a train into Lisbon, the pool area was great, and right next to the sea boardwalk for a walk along the ocean and into Cascais
Mark
Soggiorno di 7 notti a ottobre 2022
Risposta di Francelina Amaral - General Manager , il giorno 12 nov 2022
Dear Mr. MarkFirstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was friendly, the breakfast was great and the pool facility was good . Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Myles
17 ott 2022
Myles
Soggiorno di 4 notti a ottobre 2022
10/10 Eccellente
Andre Rudolf
7 ott 2022
Andre Rudolf
Soggiorno di 2 notti a ottobre 2022
Risposta di Francelina Amaral - General Manager , il giorno 29 ott 2022
Dear Mr. Andre Rudolf, Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager
10/10 Eccellente
Evandro
Viaggio con la famiglia
30 set 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Estadia muito boa
Evandro
Soggiorno di 4 notti a settembre 2022
Risposta di Francelina Amaral - General Manager , il giorno 5 ott 2022
Estimado Sr. EvandroGostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Francelina Amaral - General Manager
10/10 Eccellente
Susan Claire
Viaggio di coppia
22 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful location. Spacious rooms, well equipped. Good service and attention to detail.
Susan Claire
Soggiorno di 7 notti ad agosto 2022
Risposta di Francelina Amaral - General Manager , il giorno 22 ago 2022
Dear Mrs. Claire,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Anna
Viaggio di gruppo
19 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, great position, large rooms, very clean and well kept. Friendly attentive staff, would definitely go back.
Anna
Soggiorno di 4 notti ad agosto 2022
Risposta di Francelina Amaral - General Manager , il giorno 22 ago 2022
Dear Mrs. Anna,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,
10/10 Eccellente
Ghia
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
9 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We spent 6 nights at this hotel. It is in a great location, walking distance from Cascais town, the marina and various beaches. The hotel has a boutique feel, the staff is very attentive, and the rooms well designed and stocked, though on the expensive side. I would highly recommend this hotel for anyone visiting Cascais and has the budget for it.
Ghia
Soggiorno di 6 notti a luglio 2022
Risposta di Francelina Amaral - General Manager , il giorno 5 ott 2022
Dear Mr. Ghia Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager