6/10
The GOOD:GREAT location: short walk to 2 tube stops plus pubs/restaurants/Regent's Park15 minute walk to SOHO. Check-in was great with a lock box. Arrived 11am and they let us leave luggage while they were still cleaning the apartment (check-in time was 2pm, I think.)Fold-out couch was great for our daughter. Our bed was ok; a bit small but ok.Manager replied quickly when called. When we needed a referesh of towels and linens they brought them within a few hours.The BAD:Listing says "fully equipped" but was not. No towels in the kitchen so you couldn't dry your hands after cleaning up. Supplies were minimal. Toaster oven had no oven mitt. We had to use a bath towel to remove a hot tray and it got brown stains on it.Coffee would have been a nice touch; most VRBO's have provided it. We had some bad leftover instant coffee; probably from previous tenant.No washcloths for the bathroom. When asked, the mgr said "we don't provide those." Seriously? In a "fully equipped" apartment?Towels were very thin and had no place to hang them. We had to drape them over the doors which left dirty marks.No place to hang coats in the entry way. A few hooks would've been great.Listing says "lower ground floor." It's BELOW GROUND. Stairwell had a ton of cobwebs and litter. No light at night; my wife said she'd feel very unsafe if she were alone. Under stairs could be a great hiding place for bad guys.Definitely needs a woman's touch!
Harley B.
Soggiorno di 7 notti a dicembre 2024