Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 444 su 1000 recensioni" "
10 - Eccellente
444
Valutazione di 8 - Buono. 266 su 1000 recensioni" "
8 - Buono
266
Valutazione di 6 - Soddisfacente. 131 su 1000 recensioni" "
6 - Soddisfacente
131
Valutazione di 4 - Scarso. 71 su 1000 recensioni" "
4 - Scarso
71
Valutazione di 2 - Terribile. 88 su 1000 recensioni" "
2 - Terribile
88
8,2/10
Pulizia
8,4/10
Personale e servizio
7,6/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
7 mar 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo per Lax
Una buona scelta vicino all’aereoporto di Lax. Ottima colazione e ampio parcheggio. Camere grandi e pulite. Consigliato
Viaggiatore verificato
Soggiorno di 2 notti a marzo 2020
Risposta di BW+, il giorno 8 mar 2020
Thank you for staying with us! We appreciate your feedback and value your patronage. We look forward to welcoming you back to our hotel in the near future.
Kind regards
8/10 Buono
Fotini
Viaggio con famiglia e bambini piccoli
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean nice place to be at. Great location when you have to fly out. The only problem I had was it was not quite. Someone was doing construction upstairs or something. Kept us up all night. And lots of people who smelled like weed in the elevator. But other than that, everything was great. I really appreciate that the rooms were big and clean.
Fotini
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Fotini,Thank you for your feedback. We're glad to hear that you found our hotel to be clean and in a great location for flying out. We apologize for the disturbance caused by the construction noise upstairs and the presence of individuals with strong odors in the elevator. We'll address these issues with our team to ensure a more peaceful and pleasant experience for our guests in the future. We're pleased that you appreciated our spacious and clean rooms, and we hope to have the opportunity to welcome you back for a more enjoyable stay soon.Sincerely, Hotel Manager
8/10 Buono
J
Viaggio di lavoro
27 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
N/a
J
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Guest, Thank you for rating your experience with us! We're thrilled to see that you had a positive stay. If there's anything specific that stood out to you or any suggestions you have for how we can make your next visit even better, we'd love to hear it. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
10/10 Eccellente
Wajid
Viaggio di gruppo
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very good
Wajid
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Wajid,Thank you for your 5 out of 5 rating! We're delighted to hear that you had a very good experience during your stay. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager
6/10 Soddisfacente
Teresa
11 apr 2024
Mi è piaciuto: Pulizia
Pool was dirty.
Teresa
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Teresa,We apologize for the inconvenience you experienced with the cleanliness of the pool during your stay. Maintaining a clean and enjoyable environment is a top priority for us, and we take your feedback seriously. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager
10/10 Eccellente
Didia
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Didia
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Didia,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We appreciate your support and hope to have the pleasure of welcoming you back again soon for another wonderful stay!Sincerely, Hotel Manager
10/10 Eccellente
Mary Grace
Viaggio con famiglia e bambini piccoli
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is fine but the surrounding area outside kind a bit scary
Mary Grace
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Mary Grace,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property satisfactory. We understand your concerns about the surrounding area, and we appreciate your honesty. Please know that the safety and comfort of our guests are of utmost importance to us. We will continue to monitor and improve the surroundings to ensure a pleasant experience for all our guests. Thank you for choosing us, and we hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
8/10 Buono
William
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Bed we’re good but the only thing is there was no hot water but they gave some of my money back for it
William
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear William,Thank you for your feedback. Nice to know the praise for our comfortable bed. But, we apologize for the inconvenience you experienced with the lack of hot water during your stay. We strive to provide exceptional service and regret falling short on this occasion. Rest assured, your feedback is valuable to us, and we'll address this issue promptly. We appreciate your understanding.Sincerely, Hotel Manager
2/10 Terribile
Maikel
24 mar 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Maikel
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 26 mar 2024
Dear Maikel,We're truly sorry to see that your experience fell short of your expectations. Your feedback is important to us, and we would like to understand more about what went wrong so we can address any issues and make improvements. If you're willing to share more details about your stay, please feel free to do so. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
4/10 Scarso
Sarika
22 mar 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
staff very not helpful and unable to be accomodating
Sarika
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Sarika,We're deeply sorry to hear about your experience with our staff. Providing helpful and accommodating service is a top priority for us, and it's disheartening to hear that we fell short in this aspect during your stay. Your feedback is invaluable to us, and we will address this issue with our team to ensure improvements are made. We sincerely apologize for any inconvenience or frustration caused, and we appreciate your patience and understanding. If there's anything specific we can do to address your concerns or make things right, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager
8/10 Buono
Enrique
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enrique
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Enrique,Thank you for your feedback and positive rating! We're glad to hear that you had a great experience overall. If there are any areas where we can further enhance your stay in the future, please feel free to share your suggestions. We appreciate your support and hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
10/10 Eccellente
marc
12 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
marc
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 14 mar 2024
Dear Marc,Wow! We are absolutely thrilled to receive a perfect 10/10 review from you! It's truly an honor to know that we exceeded your expectations and provided a flawless experience during your stay. Thank you for choosing our hotel, and we can't wait to have the opportunity to serve you again in the future.Sincerely, Hotel Manager
10/10 Eccellente
sam
10 mar 2024
sam
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Sam,Thanks for staying with us and rating our hotel. Your perfect review is very much appreciated, as it encourages and motivates our entire staff. We are committed to providing you with the best hospitality and service possible. We hope to see you again soon!Sincerely, Hotel Manager
10/10 Eccellente
Nadage
2 mar 2024
Nadage
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 23 mar 2024
Dear Nadage,We are delighted to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service, and your feedback tells us that we are meeting our goals. Thank you for taking the time to share your positive rating with us. We look forward to hosting you again soon.Sincerely, Hotel Manager
10/10 Eccellente
Junko
29 feb 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The hotel was good for stay one night for get rest after flying to LA. Staffs were so nice and friendly. LAX area is not safe place, so can't go outside.
Junko
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 1 mar 2024
Dear Junko,Thank you for sharing your feedback. We're pleased to hear that our hotel provided a comfortable place to rest after your flight to LA, and that you found our staff to be nice and friendly. Your safety and security are important to us, and we understand your concerns about the LAX area. We apologize for any inconvenience this may have caused, and we appreciate your understanding. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.Sincerely, Hotel Manager
10/10 Eccellente
Peter, London
Viaggio di coppia
29 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good service. Great staff
Peter
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 29 feb 2024
Dear Peter,Thank you for your kind words! We're delighted to hear that you received good service and encountered a great staff during your stay with us. Providing exceptional service is our top priority, and we're thrilled that our team met your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
8/10 Buono
Charelle
26 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
breakfast buffet was very good. Convenient location near LAX airport.
Charelle
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 27 feb 2024
Dear Charelle,Thank you for your positive feedback! We're delighted to hear that you enjoyed our breakfast buffet and found our location near LAX airport convenient. Providing delicious dining options and a convenient location are important to us, and we're thrilled that we met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
4/10 Scarso
Melynda
25 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Melynda
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 27 feb 2024
Dear Melynda,We're sorry to hear that your experience fell short of expectations. If there are specific concerns or areas where we can improve, please don't hesitate to let us know. Your feedback is valuable, and we'll do our best to address any issues to ensure a better experience in the future. We hope to have the opportunity to welcome you back and provide a more satisfying stay.Sincerely, Hotel Manager
10/10 Eccellente
Nicole
Viaggio con la famiglia
22 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the property were wonderful. The only problem was I was unable to confirm my reservation. Even when I called expedia customer service there was no record of my booking. To ensure we had a place to stay, I re-booked the room. Where arrived I had to reservations With two separate charges on my credit card. I'm currently working with the property if you get this resolved.
Nicole
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 23 feb 2024
Dear Nicole,Thank you for your feedback and for highlighting the wonderful staff at our hotel. We apologize for the inconvenience you experienced with your reservation confirmation. We take this matter seriously and are actively working with both Expedia and our property to resolve the issue and ensure a satisfactory outcome. We appreciate your patience and understanding during this process. Rest assured, we are committed to providing a seamless and hassle-free experience for our guests.Sincerely, Hotel Manager
8/10 Buono
Todd
Viaggio di coppia
22 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
I am doubtful that this meets Best Westerns quality specs. The place needs a clean up and refurbish.
Todd
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 23 feb 2024
Dear Todd,Thank you for your rating and feedback. We apologize if our property did not meet your expectations in terms of cleanliness and refurbishment. We take your concerns seriously and appreciate your feedback as it helps us identify areas for improvement. Rest assured, we are committed to maintaining the highest quality standards and will address these issues promptly. We hope you will give us another opportunity to provide you with a better experience in the future. Thank you for choosing our hotel.Sincerely, Hotel Manager
8/10 Buono
patricia
Viaggio con la famiglia
19 feb 2024
Breakfast was awesome
patricia
Soggiorno di 3 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 20 feb 2024
Dear Patricia,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our breakfast offerings! Your satisfaction is important to us, and we're thrilled that our breakfast exceeded your expectations. We appreciate your positive rating and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
10/10 Eccellente
RICHARD
17 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel delivered outstanding quality, service, attention to detail in every way during our stay...and we are delighted that we will be returning in a few days to welcome us back and enjoy the same superior accommodations!! The hotel manager Prince was sooo accommodating and he is a real asset to this great hotel!! A lot of thought and design went into the needs for it's guests...and the daily breakfast is really outstanding and plentiful!!
RICHARD
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management, il giorno 17 feb 2024
Dear RICHARD,We're absolutely thrilled to receive such glowing praise! It's truly rewarding to know that our dedication to excellence made your stay exceptional. We're excited to welcome you back soon and provide another memorable experience. Prince and our entire team are committed to ensuring your every need is met. Thank you for your kind words!Sincerely, Hotel Management
10/10 Eccellente
Debra
Viaggio di coppia
16 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable room
Debra
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 16 feb 2024
Dear Debra,We're delighted to hear that you found your room to be very comfortable! Providing a cozy and relaxing environment for our guests is always our aim. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to hosting you again in the future!Sincerely, Hotel Manager
10/10 Eccellente
Catherine
Viaggio con la famiglia
14 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
He safe and clean
Catherine
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 16 feb 2024
Dear Catherine,Thank you for your feedback! Ensuring the safety and cleanliness of our facilities is of utmost importance to us. We're glad to hear that you found our environment to be safe and clean during your stay. We strive to maintain high standards in these areas for the comfort and well-being of all our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
8/10 Buono
Brian T., Pearl City
Viaggio di coppia
13 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location around the LA area. Close to the 405 freeway. Near to LAX airport.
The toilet need to be upgraded (very slow and sometimes need to flush several times) and the shower pressure could be more stronger.
Brian T.
Soggiorno di 4 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 14 feb 2024
Dear Brian T,Thank you for your feedback! We're glad to hear that you found our location convenient for exploring the LA area and appreciated our proximity to the 405 freeway and LAX airport. We apologize for the issues you encountered with the toilet and shower pressure. Your comments will be shared with our maintenance team for improvement. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future!Sincerely, Hotel Manager
10/10 Eccellente
Angelica
7 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Angelica
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 8 feb 2024
Dear Angelica,Thank you so much for your perfect rating! We're thrilled to hear that you had an outstanding experience with us. Providing excellent service and facilities is our top priority, and we're delighted that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager
10/10 Eccellente
Jennifer
5 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jennifer
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 7 feb 2024
Dear Jennifer,Thank you for awarding us a five-star rating! We're thrilled to have provided you with an exceptional experience during your stay. Delivering top-notch service and comfort is our utmost priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another memorable stay in the future!Sincerely, Hotel Manager
8/10 Buono
Ruby
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Usually when staying in LA I’m skeptical because a lot of times the pictures look a lot better then the actual rooms..BUT HERE!!! True to picture the rooms were very clean and cozy, great rates, nice variety at breakfast, parking is not expensive and is right there under building, if you need late check out first hour is free and the next hour is a small fee…I have no complaints here would definitely stay here again..The guy at the desk night was super helpful, and patient.
Ruby
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 5 feb 2024
Dear Ruby,Thank you for taking the time to share your positive experience! We're thrilled to hear that our rooms lived up to the pictures, were clean and cozy, and that you appreciated the great rates and breakfast variety. It's wonderful that the parking was convenient and reasonably priced. We're also glad the late check-out option worked well for you. Your kind words about our helpful and patient staff are truly appreciated. We look forward to welcoming you back for another enjoyable stay when you're in LA!Sincerely, Hotel Manager
8/10 Buono
Ronald
Viaggio di lavoro
24 gen 2024
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Ronald
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 26 gen 2024
Dear Ronald,Thank you for rating us an 8/10! We appreciate your feedback and are pleased to hear that you had a positive experience. Your insights are valuable as we continuously strive to enhance our services. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to hosting you again.Sincerely, Hotel Manager
8/10 Buono
Yolanda
Viaggio di coppia
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Yolanda
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 22 gen 2024
Dear Yolanda,Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay and found our services satisfactory. Your four-star rating is much appreciated. If there is anything that we can improve in the future, please do let us know so that we can take the necessary steps to make your next stay even better.Sincerely, Hotel Manager
8/10 Buono
Cindy, Lancaster
Viaggio di coppia
18 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was amazing. Extremely kind and welcoming. The room was clean and comfortable, I liked that the elevator doesn’t work without a hotel key, made it feel safer. My only complaint is the hallways had a funky odor in them but besides that the room was great and the breakfast they serve is fantastic. Would stay here again.
Cindy
Risposta di Hotel Manager, il giorno 18 gen 2024
Dear Cindy,Thank you for the positive feedback and the 4 out of 5 rating! We're delighted to hear you appreciated our amazing and welcoming staff, clean and comfortable rooms, and the added security feature with the elevator key. We apologize for the odor in the hallways and appreciate your understanding. It's fantastic to know you enjoyed the breakfast. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
6/10 Soddisfacente
Beatrijs
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Bij de info over het hotel staat dat er een shuttlebus service is vanaf de luchthaven naar het hotel. Dit is niet meer het geval. Na een uur heen en weer lopen en rondvragen namen we uiteindelijk een taxi. Waarvoor we ook eerst nog in een shuttlebus moesten. De taxi chauffeur was heel boos omdat we maar een korte rit maakten. Moesten 30 dollar betalen. In het hotel werd geen excuus aangeboden voor het niet meer aanbieden van een shuttle en moesten we een half uur wachten voor we konden inchecken.
Beatrijs
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 16 gen 2024
Dear Beatrijs,We sincerely apologize for the inconvenience you experienced upon arrival. We regret the misinformation about the shuttle service and the subsequent challenges you faced. It's disheartening to hear about the difficulties with transportation and the delayed check-in. Your feedback is crucial, and we will address these issues internally to ensure improved services in the future. We appreciate your understanding and hope to have the opportunity to provide a more seamless experience on your next visit.Sincerely, Hotel Manager
10/10 Eccellente
ARTHUR
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
ARTHUR
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 16 gen 2024
Dear ARTHUR,Thank you for choosing our hotel and taking the time to share your satisfaction with a 5-star rating. Your encouraging feedback motivates our staff to continually improve hospitality and guest comfort. Serving guests like you is a pleasure, and we look forward to the opportunity to welcome you again soon.Sincerely,Hotel Manager
10/10 Eccellente
Stephen
14 gen 2024
Stephen
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 5 feb 2024
Dear Stephen,Thank you for your stay. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We hope to host you again soon.Sincerely, Hotel Manager
10/10 Eccellente
Mary
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient location for events at Kia Forum. Friendly, efficient employees
Mary
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 15 gen 2024
Dear Mary,Thank you for your perfect flawless rating! We're delighted to know that our convenient location for events at Kia Forum and our friendly, efficient employees contributed to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager
10/10 Eccellente
debra
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was extremely pleased with this property. The hotel and my room were very clean and the decor was nice.
debra
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 20 gen 2024
Dear Debra,Hello! We're delighted to hear about your positive experience at our property! It's wonderful that you were pleased with the cleanliness of the hotel and your room, as well as the overall decor. Thank you for taking the time to share your feedback. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 Eccellente
Vernon
7 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel, clean and excellent customer service.
Vernon
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Vernon,Thank you for your outstanding 5 out of 5 rating! We're delighted to hear that you found our hotel very nice, clean, and enjoyed excellent customer service. Your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager
6/10 Soddisfacente
Richard
7 gen 2024
Richard
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Richard,We appreciate your 3 out of 5 review and value your insights. Your opinions are crucial for our improvement. Please share specific suggestions to enhance our service from 3 to 5. Your feedback is highly appreciated, and we look forward to the opportunity of welcoming you back for an improved experience soon.Sincerely, Hotel Manager
10/10 Eccellente
Leonel
Viaggio con famiglia e bambini piccoli
5 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean. Convenient
Leonel
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 11 gen 2024
Dear Leonel,Thank you for the positive review! We're delighted to hear that you found our accommodations clean and convenient. Your satisfaction is our priority, and we look forward to providing you with the same level of excellence during your future stays. If there's anything specific you appreciated or if you have any suggestions for improvement, please let us know. We appreciate your feedback!Sincerely, Hotel Manager
8/10 Buono
Joshua
Viaggio con la famiglia
4 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant stay
It was a great stay. Beds were comfortable it was close to the highway to get places fast, plenty of food nearby. I saw some reviews about noise from airport. We had planes flying right by our window and we didn’t hear any outside noise the 3 days we stayed. The hotel was a little older you could tell but they look updated. Everything was great and the breakfast was really good also! The front desk day and night was friendly and helpful whenever needed. The breakfast attendants and the housekeepers all did an excellent job. This was our first stay in California and I’d stay again.it was a reasonable price stay and much cheaper parking fee than other hotels. Thank you!
Joshua
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Joshua,Thank you for your fantastic 8 out of 10 rating! We're thrilled to hear your stay was great, with comfortable beds, convenient location, and a quiet atmosphere despite airport proximity. We appreciate your kind words about our friendly staff, excellent breakfast, and the efforts of our attendants and housekeepers. It's wonderful to know you enjoyed your first stay in California, and we look forward to welcoming you back soon. Thank you for choosing us!Sincerely, Hotel Manager
8/10 Buono
Kendon
3 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kendon
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Kendon,Thank you for choosing to stay with us and for your kind rating of 8 stars. Your feedback is important to us, and we would be grateful if you could share more details on how we can enhance our services to earn a perfect 10-star review from you. Your input will go a long way in helping us provide an even better experience for our guests. We look forward to welcoming you back soon, and we hope to exceed your expectations on your next visit.Sincerely, Hotel Manager
10/10 Eccellente
Marco Tulio
2 gen 2024
Marco Tulio
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Marco Tulio,Thank you for staying with us and providing a 5-star review of your experience. We value your input and are happy to learn that you enjoyed your stay. Your review will inspire us to continue striving to give the best possible service to our guests. We hope you'll come back soon!Sincerely, Hotel Manager
10/10 Eccellente
Pamela, Kailua
1 gen 2024
Pamela
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 22 gen 2024
Dear Pamela,Hello! We're thrilled to learn that your stay was enjoyable. Ensuring our guests feel welcome and comfortable is our priority, and your positive experience validates our efforts. Your feedback motivates us to maintain the standard of excellence, and we look forward to welcoming you back for another wonderful visit soon!Sincerely, Hotel Manager
2/10 Terribile
Mathy
31 dic 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There were roaches in my room.
Mathy
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Mathy,We appreciate you sharing your experience, and I apologize for any disappointment you may have encountered. Your concerns are important to us, and we are committed to investigating and addressing them to enhance the quality of our guest's stays. Please consider giving us another opportunity, and we hope to welcome you back soon for an improved experience.Sincerely, Hotel Manager
10/10 Eccellente
April
Viaggio con famiglia e bambini piccoli
30 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice clean quiet
April
Risposta di Hotel Manager, il giorno 8 feb 2024
Dear April,Thank you for your feedback! We're delighted to hear that you found our hotel to be nice, clean, and quiet during your stay. Providing a peaceful and comfortable environment for our guests is important to us. We appreciate your kind words and hope to welcome you back for another enjoyable visit soon!Sincerely, Hotel Manager
8/10 Buono
Bryan
Viaggio con la famiglia
27 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bryan
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 28 dic 2023
Dear Bryan,Thank you for your rating. If there are specific aspects you enjoyed or areas where we can improve to earn a higher rating next time, we'd appreciate any feedback you'd like to share. Your satisfaction is important to us, and we hope to have the chance to enhance your experience in the future.Sincerely, Hotel Manager
10/10 Eccellente
David
26 dic 2023
David
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 28 dic 2023
Dear David,We're thrilled to learn that your stay at our hotel was excellent. Our team is dedicated to delivering top-notch service, and your fantastic ten-star review is truly appreciated. It inspires us to maintain our commitment to ensuring your satisfaction. We eagerly anticipate your return and the opportunity to provide you with another outstanding hotel experience.Sincerely, Hotel Manager
2/10 Terribile
Justin
26 dic 2023
The hotel manager lost his cool with me for whatever reason. Told me I can never stay with them again.
Justin
Soggiorno di 8 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 29 dic 2023
Dear Justin,Thanks for sharing your feedback. Based on your comments, I have personally taken action to investigate these claims. We take this very seriously, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Management.
10/10 Eccellente
Raina, N Las Vegas
26 dic 2023
Mi è piaciuto: Servizi
Raina
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 26 dic 2023
Dear Raina, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
10/10 Eccellente
Doreen
Viaggio con la famiglia
25 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay - we had a room with two queens and a double which was perfect for our family outing to the Chargers game. Very conveniently located close to airport and SOFi stadium. Breakfast included hot items and was convenient.
Doreen
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 26 dic 2023
Dear Doreen,We're thrilled to hear that you had a great stay and that the room with two queens and a double was perfect for your family outing to the Chargers game. It's fantastic that the location near the airport and SOFi stadium was convenient for your plans. We're also glad you enjoyed the hot breakfast. Thank you for choosing us, and we look forward to seeing you again on your future trips!Sincerely, Hotel Manager.