Una scrivania, ferro/asse da stiro, Wi-Fi gratuito, lenzuola

Recensioni per Travelodge by Wyndham LAX

2 out of 5
Travelodge by Wyndham LAX
1804 E Sycamore Ave, El Segundo, CA

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 661 su 1782 recensioni" "
Valutazione di 8 - Buono. 521 su 1782 recensioni" "
Valutazione di 6 - Soddisfacente. 236 su 1782 recensioni" "
Valutazione di 4 - Scarso. 169 su 1782 recensioni" "
Valutazione di 2 - Terribile. 195 su 1782 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Massimo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2022
Risposta di Customer Care Team, il giorno 17 apr 2022
Dear Massimo, we are happy to see you had a good overall stay and took the time to review it for us. We hope to have you return again and thank you for choosing to stay with us.

4/10 Scarso

Patricia

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Rooms were clean. Staff were not helpful and shuttle service is not very good waited over 1.5 hrs. Definitely don't recommend for airport stay spend the extra money and go to Hilton or other hotel airport. Even Motel 6 shuttle passed twice before this one came.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

XIN QIAN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near airport and convenient
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Richard

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The motel was undergoing a remodel.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

K

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
空港からシャトルを出してくれるホテルだが、シャトルが出せない場合、LAXit(タクシー乗り場)から、ホテル指定のタクシーを使えば無料で送迎してくれます。 最初は、その指定の会社のタクシーが見つからなくて、ホテルに問い合わせたら、「それなら迎えにいくから待ってて」と言われました。結局、しばらくしたら、その会社のタクシーが来たので、無事に辿り着けました。 ホテルは、静かでいい環境です。フロント横に、飲み物やスナックも売っており、清潔感も十分です。 お風呂の使い方がイマイチ分かりずらいです。タップの上の突起を引っ張るとシャワーになります。
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 29 apr 2024
Dear guest, we're glad to hear that you had a positive experience overall during your stay with us and that our shuttle service was able to assist you in reaching the hotel comfortably. Thank you for your kind words about our quiet environment, cleanliness, and availability of drinks and snacks. We appreciate your feedback regarding the bathroom and will take steps to ensure clearer instructions are provided for our guests. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Alvin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 29 apr 2024
Dear Alvin, thank you for your kind words! We're delighted to hear that you found our hotel to be clean and nice. Providing a pleasant and comfortable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon! Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Roberto

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Under construction
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 30 apr 2024
Dear Roberto, we apologize for any inconvenience caused by the ongoing construction. We understand that it can disrupt your stay, and we appreciate your patience and understanding during this time. Our team is working diligently to minimize any disruptions and ensure that our guests still have a comfortable experience. If there's anything specific we can do to accommodate you during your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back once the construction is complete, and we appreciate your understanding. Thank you for choosing to stay with us.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Alita

Viaggio con la famiglia
Mi è piaciuto: Servizi
Very clean very comfortable beds
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 29 apr 2024
Dear Alita, we're thrilled to hear that you found our hotel to be exceptionally clean and that you enjoyed the comfort of our beds! Providing a clean and comfortable environment is essential to us, and we're delighted that we could exceed your expectations in both regards. Thank you for your kind words, and we look forward to welcoming you back for another restful stay in the future!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Vera Irene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel didn't have a shuttle on the day we arrived, but the hotel paid for our taxi ride, so that was okay. The room was nice and clean. We were placed in their building across the street from the office, this made our stay quiet. The shuttle quickly got us back to the airport.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 26 apr 2024
Dear Vera, we're glad to hear that despite the initial inconvenience with the shuttle, you found your stay satisfactory overall. Thank you for appreciating our efforts to accommodate you with a taxi ride and for recognizing the cleanliness of the room. It's great to know that being placed in the building across the street provided a quieter experience for you. We're also pleased that the shuttle service worked well for your return trip to the airport. Should your travels bring you back to the area, we'd be delighted to welcome you again for another pleasant stay.Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Vera

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nice, clean and spacious. Our room was right in front of the area where the shuttle picks up in the morning. We were woken up every hour starting at 5 am.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 26 apr 2024
Dear Vera, we appreciate you sharing your experience with us, and we're pleased to hear that you found the room nice, clean, and spacious. However, we apologize for the disturbance caused by the shuttle pickup noise. Your feedback is important to us, and we'll take steps to handle this issue to ensure a more restful stay for our guests in the future. If you decide to stay with us again, please let us know your preferences, and we'll do our best to accommodate you in a quieter location. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more peaceful experience.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

John D

Mi è piaciuto: Personale e servizio e servizi
Quiet luttle hotwl close to LAX and alot of other things
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Care Team, il giorno 24 apr 2024
Dear John, we're delighted to hear that you enjoyed your stay at our quiet hotel conveniently located near LAX and other attractions! Providing our guests with a peaceful and convenient experience is important to us, and we're pleased that our location meets your needs. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another great stay in the future!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Clifford

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location near airport. Many dining options nearby.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 24 apr 2024
Dear Clifford, we're thrilled to hear that you enjoyed our hotel's convenient location near the airport and the abundance of dining options nearby! Providing our guests with easy access to transportation and nearby amenities is a top priority for us, and we're glad you found it convenient during your stay. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another great stay in the future!Best Regards, Customer Care TeamTravelodge LAX

2/10 Terribile

Tammy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
After a 13 hour flight from Barcelona there was no shuttle service offered. We had to pay an extra 20.50 for taxi. I booked this property because it was described being renovated a free shuttle to the hotel. I’m very disappointed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Tammy, we apologize for the inconvenience you experienced upon arrival. Your feedback is valuable to us, and we regret that our shuttle service was not available as expected. Please rest assured that we will share this issue with our team to ensure that our guests are provided with accurate information and timely assistance. We understand your disappointment and hope that you will give us another opportunity to exceed your expectations in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Arielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
:)
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Arielle, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Bryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! Thank you
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Bryan, we're thrilled to hear that you had a great stay with us! Thank you for choosing our hotel, and we appreciate your positive feedback. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful experience. Safe travels, and see you next time!Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

douglas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very nice, convenient location & nice rooms AC unit in room 112 very noising, needs to be fixed
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Douglas, thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and helpful and that you enjoyed the convenient location and the quality of our rooms. However, we apologize for any inconvenience caused by the noisy AC unit in room 112. Our maintenance team will be promptly notified to handle this issue and ensure that it is resolved as soon as possible. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Trisha Mae

Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Trisha, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Customer Care TeamTravelodge LAX

4/10 Scarso

Vanessa

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Hotel should warn others about the reconstruction that is happening from 8am to 6pm.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 22 apr 2024
Dear Vanessa, we apologize for any inconvenience caused by the ongoing reconstruction during your stay. Your feedback is valuable to us, and we will consider it to ensure that future guests are adequately informed about any potential disruptions. We aim to provide a comfortable and enjoyable experience for all our guests, and we regret if this was not fully met during your visit. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Hugh

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Convenient to LAX and nearby dining etc. Refurbished rooms but driveway etc tatty. Reception staff didn't seemed interested.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 19 apr 2024
Dear Hugh, we're pleased to hear that you found our hotel conveniently located near LAX and appreciated the nearby dining options. Additionally, we're glad that you liked our refurbished rooms. However, we apologize for any inconvenience caused by the condition of our driveway and the lack of engagement from our reception staff. Providing excellent service and maintaining our facilities are priorities for us, and we regret that we fell short of your expectations in these areas. Your feedback is important to us, and we will review these concerns with our team to ensure improvements are made. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Oleg

Mi è piaciuto: Pulizia e personale e servizio
Everything as expected for $140
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 18 apr 2024
Dear Oleg, we're delighted to hear that your stay met your expectations! Providing a comfortable experience at a fair price is our goal, and we're glad we could deliver on that for you. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Sarah

Viaggio con la famiglia
Non mi è piaciuto: Servizi
This property was fine but very noisy. It made it very difficult to get a good sleep.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 18 apr 2024
Dear Sarah, thank you for choosing to stay with us, and we appreciate your feedback. We're sorry to hear that noise disrupted your sleep during your stay. Ensuring our guests have a comfortable and restful experience is a top priority for us. We'll look into ways to minimize noise disturbance in the future, whether through improved insulation or other means. We hope you'll consider giving us another opportunity to provide you with a more peaceful stay in the future.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Shawn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel currently being renovated but comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 17 apr 2024
Dear Shawn, thank you for your feedback! We're thrilled to hear that you found our hotel comfortable despite the ongoing renovations. We appreciate your patience and understanding during this time, and we're glad that you were still able to enjoy your stay with us. Our team is working hard to improve our facilities, and we hope to welcome you back in the future to experience our fully renovated hotel. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing to stay with us!Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Rui

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The hotel staff are very nice and polite. The property is undergoing a renovation. They are modern, clean and comfortable. The property, being close to the airport, is busy and noisy. The room we stayed at was on the lower level, even though I asked for second floor. It was an honest mistake by the front staff and no harm done, although you can certainly hear the people in the room above walk around and make noise. All in all, clean, comfortable, and more than enough for a couple nights stay for the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 17 apr 2024
Dear Rui, thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be polite and accommodating, and we appreciate your understanding regarding the room assignment oversight. We apologize for any inconvenience caused by the noise from neighboring guests and the ongoing renovations. Your comments will be shared with our team as we continuously strive to improve our guest experience. We're pleased to hear that you found your room to be clean, comfortable, and a good value for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing to stay with us. Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Leanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff nice and friendly. Helpful. Great fit for a stop over. Good decent rooms Very happy with the hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 16 apr 2024
Dear Leanne, we're thrilled to hear that you had such a positive experience during your stopover with us! Providing friendly and helpful service to our guests is our priority, and we're delighted that you found our staff nice, friendly, and accommodating. It's wonderful to know that you were satisfied with your room and overall experience at our hotel. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future!Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Robert

First they take $100 deposit and its not a good place to stay And to pay an extra $20 for parking not cool
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 16 apr 2024
Dear Robert, we apologize for any inconvenience caused by the deposit and parking fee. We understand your concerns and appreciate your feedback. We'll take your comments into consideration as we continuously strive to improve our services and offerings. If there's anything else we can assist you with, please don't hesitate to let us know. We value your business and hope to have the opportunity to provide you with a better experience in the future.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Josephine, Las Vegas

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very convenient to the airport.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 15 apr 2024
Dear Josephine, we're thrilled to hear that our convenient location near the airport made your stay more enjoyable. Your satisfaction is our top priority, and we're grateful for your positive feedback. Should your travels bring you back to the area, we'd love to welcome you for another comfortable stay. Thank you for choosing us!Best Regards, Customer Care TeamTravelodge LAX

4/10 Scarso

Susan M

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The door sill was 2 inches below the door. The building was under renovations and very noisy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 15 apr 2024
Dear Susan, we apologize for any inconvenience caused by the door sill and the noise from ongoing renovations during your stay. Your comfort is important to us, and we regret that we fell short of providing a peaceful environment. Please know that we take your feedback seriously and are tackliing these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Janet

Mi è piaciuto: Servizi
It was a great stay. Loved the shuttle. So convenient.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 15 apr 2024
Dear Janet, we're thrilled to hear that you had a great stay and that you found our shuttle service to be convenient. Providing hassle-free transportation options is one of our priorities, and we're delighted that it enhanced your experience with us. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, Customer Care TeamTravelodge LAX

2/10 Terribile

Seth

Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I booked the property on Expedia and went to the designated shuttle pickup location. It was already around 10 pm, and I had children in tow, so catching an Uber over wasn't an option. I called two different phone numbers approximately 4-6 times each, without any answer. Eventually I called central reservations, and they put me on hold, where eventually they disconnected the call after waiting 20 minutes on hold attempting to get ahold of the hotel. By midnight I had watched every other hotel shuttle come and go several times, and was through waiting, (flight boarded early in the am the following morning), and I waited out a completely miserable night in the airport. Sometime in the middle of the night, I received an email saying that I had missed the shuttle and it was my fault. Still haven't received any refund, but I will definitely be challenging this with my credit card.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 16 apr 2024
Dear Seth, we deeply regret the inconvenience you experienced during your recent stay. It is distressing to hear about the challenges you encountered with our shuttle service and the lack of responsiveness from our staff. This falls far below the standard of service we strive to uphold. We sincerely apologize for the frustration and discomfort this caused, especially with children in tow. Rest assured, we are thoroughly investigating the communication breakdown and handling it with our team to prevent such incidents in the future. Additionally, we understand the importance of timely refunds and will expedite the process for you. We value your feedback and the opportunity to make amends. Should you reconsider, we would love the chance to restore your faith in our property with a complimentary stay and a personalized service to ensure a seamless experience.Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Lawrence

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Just ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 12 apr 2024
Dear Lawrence, we're sorry to hear that your experience was just okay. Our goal is always to provide excellent service and accommodations, so we'd appreciate any feedback you might have on how we can improve. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. If there's anything specific you'd like to share with us, please feel free to reach out.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Milissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a good stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 12 apr 2024
Dear Milissa, we're pleased to hear that you had a good stay with us. Your satisfaction is our top priority, and we're glad we could provide you with a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to welcome you back again in the future!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Silvina Fabiana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Súper recomendable
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 10 apr 2024
Dear Silvina, we're thrilled to hear that you had a great experience with us! Thank you for your recommendation and for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

mary, langley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved the hotel experience
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 9 apr 2024
Dear Mary, we're delighted to hear that you loved your hotel experience! Providing exceptional service and ensuring our guests have a wonderful stay is our top priority, and we're thrilled that we succeeded in making your experience memorable. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel! Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 9 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Eccellente

christophe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely place for our 2nd stay,,,
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 9 apr 2024
Dear Christophe, thank you for your kind words! We're thrilled that you chose to stay with us again for your second visit. It's wonderful to hear that you found our place lovely, and we're grateful for your continued support. We hope to continue exceeding your expectations and providing you with memorable experiences during your future stays with us. Thank you for your loyalty, and we look forward to welcoming you back again soon!Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Celeste Aida

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The people working in reception did not do a good job. There was not shuttle from the airport, we called and they told us to take a taxi the they were going to pay. But they were not kind to the taxi driver. At the end I had to pay anyways because the driver was mad. Apart from that it is a good hotel to stay if you need to be close to the airport. The next day the shuttle was available and it was very easy to get to the airport. So overral the problem was with the reception.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 8 apr 2024
Dear Celeste, we apologize for the inconvenience you experienced with our reception team and the shuttle service. Your feedback is important to us, and we will review this issue with our staff to ensure better communication and service in the future. We're glad to hear that you found the hotel convenient for its proximity to the airport and that the shuttle service was available the next day. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Michelle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property was comfortable for a quick overnight on a layover.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 4 apr 2024
Dear Michelle, thank you for sharing your experience with us! We're delighted to hear that our property provided you with a comfortable and convenient stay during your layover. Our team works hard to ensure that all our guests have a pleasant experience, even if it's just for a quick overnight stay. We appreciate your feedback and hope to have the opportunity to welcome you back for another comfortable stay in the future.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Dominique

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Property under construction however was clean.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Dominique, thank you for choosing to stay with us during our renovation period. We understand that construction can sometimes be inconvenient, but we're pleased to hear that you found the property clean despite the ongoing work. Our team is working diligently to improve our facilities, and we appreciate your patience and understanding during this time. We hope that you'll consider visiting us again once our renovations are complete to experience our upgraded amenities and enhanced guest experience.Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

Jerric

Viaggio di coppia
Mi è piaciuto: Servizi
Looks freshly refurbished, updated for the value👊
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Jerric, we're thrilled to hear that you enjoyed our refreshed accommodations! At our hotel, we strive to provide a comfortable and updated space for our guests to enjoy, and we're delighted that you found value in our recent refurbishments. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, Customer Care TeamTravelodge LAX

8/10 Buono

christophe

Viaggio con la famiglia
Easy to find. Good situation close to the airport
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Christophe, we're glad to hear that you found our location convenient! Thank you for choosing to stay with us. If you have any further feedback or if there's anything we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Customer Care TeamTravelodge LAX

2/10 Terribile

Robin

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Started with shuttle from airport - we arrived at 10pm and had to call for the shuttle 5 times before it arrived at 11:04 pm. The hotel is an 8 MINUTE drive from the airport. The rooms and property is under renovations (I’m assuming) and we were given the room farthest from the checkin counter and had to get to it, walking in the pouring rain. Arrived at check dry, was soaked to the bone when we got to the room. Room was dirty and smelled.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Robin, thank you for sharing your experience, and we apologize for the inconveniences you faced during your stay. We're sorry to hear about the delay with the shuttle service and the challenges you encountered due to the renovations. Please know that your feedback is valuable to us, and we'll share these issues with our team to ensure improvements are made. We understand the importance of cleanliness and guest satisfaction, and we're committed to providing a positive experience for all our guests. If you're ever in the area again, we hope you'll give us another chance to exceed your expectations.Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Corinna

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Serviceable, but tired and dingy. If you're on a brief layover in LAX, then it is cheap and easy.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Corinna, we appreciate your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the condition of our property and amenities not meeting your expectations. We are continuously working on improvements to enhance the guest experience, and your comments will be taken into consideration for future enhancements. We hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us. Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi
Value for money to stay close to LAX is unbeatable. Unfortunately the whole point of getting a layover hotel is to get a decent sleep instead of overnighting at the airport. The curtains are practically transparent letting in a ton of light from a street lamp - room 330 (and feeling a bit weird and visible). Location is bound to be noisy. Blackout, sound insulating curtains would totally transform this place for the better!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Amy, thank you for your valuable feedback regarding your recent stay with us. We apologize for any inconvenience caused by the transparency of the curtains in your room and the noise from the street. Your suggestion for blackout and sound-insulating curtains is duly noted and will be taken into consideration for future improvements. We strive to provide a comfortable and restful experience for all our guests, and we regret that we fell short of your expectations in this regard. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Jun David

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Care Team, il giorno 19 apr 2024
Dear Jun, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very convenient less than 5 minutes to LAX. Spacious comfortable modern room with safe. Great value. Quiet. Exterior looks like beat-up motel so room was especially welcome surprise. Staff was very friendly and helpful regarding free airport shuttle.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Christine, thank you for your positive feedback! We're delighted to hear that you found our hotel convenient, comfortable, and modern. Our team strives to provide excellent service, and we're glad they could assist you with the airport shuttle. We understand that our exterior may not reflect the quality of our rooms, but we're thrilled that you found your room to be a pleasant surprise. We appreciate your kind words and hope to have the opportunity to welcome you back in the future!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect in every way…
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 1 apr 2024
Dear Kathryn, we're thrilled to hear that your stay with us was perfect in every way! Thank you for choosing our hotel, and we're delighted that you had such a positive experience. If there's anything else we can do to ensure your future stays are just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Maria

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 16 apr 2024
Dear Maria, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care TeamTravelodge LAX

6/10 Soddisfacente

Rachael

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
They advertise a free shuttle but then might not have room for you and you end up have to get an Uber. Rooms are old and dirty.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 27 mar 2024
Dear Rachael, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding our shuttle service and the condition of your room. This is certainly not the standard of service we aim to provide, and we appreciate you bringing these issues to our attention. Rest assured, we will share these concerns with our team to ensure that improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Best Regards, Customer Care TeamTravelodge LAX

10/10 Eccellente

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overall amazing!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 27 mar 2024
Dear Maria, thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Providing exceptional service and accommodations is our top priority, and we are delighted that we could meet your expectations. If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards, Customer Care TeamTravelodge LAX

4/10 Scarso

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lots of loud trucks coming and going, car alarms sounding off, noisy people all around the hotel - all in the middle of the night.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 26 mar 2024
Dear Julie, we apologize for the inconvenience caused by the disturbances during your stay. Our team strives to ensure a peaceful environment for all our guests, and we regret that we fell short of your expectations on this occasion. We'll share your concerns with our team to prevent such issues from recurring in the future. Your feedback is valuable to us, and we appreciate your understanding. If your travels bring you back to the area, we hope for the opportunity to provide you with a more comfortable and enjoyable experience.Best Regards, Customer Care TeamTravelodge LAX