Piscina coperta, piscina stagionale all'aperto

Recensioni per Radisson Hotel Louisville North

3 out of 5
Radisson Hotel Louisville North
505 Marriott Drive, Clarksville, IN

Recensioni

6,8
Valutazione di 10 - Eccellente. 390 su 1261 recensioni" "
Valutazione di 8 - Buono. 282 su 1261 recensioni" "
Valutazione di 6 - Soddisfacente. 217 su 1261 recensioni" "
Valutazione di 4 - Scarso. 183 su 1261 recensioni" "
Valutazione di 2 - Terribile. 189 su 1261 recensioni" "

7,0/10

Pulizia

7,6/10

Personale e servizio

6,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Peggy, Hudsonville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Shelton

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing place was dirty and not as advertised
Soggiorno di 2 notti a maggio 2024

2/10 Terribile

Shelton

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pictures were not as advertised. Moldy smell, felt dirty inside, bugs in restroom, just overall dirty. My family and I quickly left this place.

4/10 Scarso

Judith, Carthage

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Unclean and staff was not friendly
Soggiorno di 3 notti a maggio 2024

8/10 Buono

Eric

Soggiorno di 1 notte a maggio 2024

4/10 Scarso

patrick

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The WiFi worked well enough for me to work but the shower had very spotty hot water.
Soggiorno di 6 notti ad aprile 2024

6/10 Soddisfacente

Vilius Rudra, Howell

Mi è piaciuto: Pulizia e personale e servizio
The non-smoking room stunk of cigarette smoke. The bathroom light did not work. We reported the problems to the night staff pwrson when we checked, but he was not immediately helflpful to resolve the situation. They eventually offered to switch rooms
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Morgan

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Was disappointed there wasn’t a hot tub and was hoping the outdoor pool would have been open but was not working
Soggiorno di 2 notti a maggio 2024

2/10 Terribile

Audrey

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a very neglected hotel.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Floribert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One thing is not nice their bathrooms already old and dirty And capenet olso are given badly smelling
Soggiorno di 2 notti a maggio 2024

8/10 Buono

Kristie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Close to Derby. Easy access no traffic
Soggiorno di 2 notti a maggio 2024

2/10 Terribile

Jennie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024

8/10 Buono

Jeanne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was perfect for our stay for the Derby. Shuttle Services were vague and unreliable
Soggiorno di 2 notti a maggio 2024

2/10 Terribile

Kimberly

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was nice, but that was the only thing good. The pictures of this property are severely edited and false advertising. Additionally, our reservation was cancelled 3 weeks before our trip to the Kentuck Derby, then we had to rebook at the same hotel for $300 more each night as we had no other options. Other people weren't even notified of the cancellation and they showed up with no place to sleep. Neither Expedia or the Radison was of any help. They basically did a "bait and switch" and gouged us on pricing for a subpar hotel that was falsey advetised. Ceiling tiles are rotting everywhere in this hotel due to lack of maintenance. Bed sheets were badly stained, tv's and/remotes don't work, patio door wouldn't open, and more. Someone tried to break into one of our rooms in the middle of the night. I don typically leave negative reviews, but this place was a huge misleading scam.
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Thank you for sharing your kind feedback about our staff. We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Eccellente

diane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at front desk and cleaning staff were great! My husband left his wedding band behind and I called to report it. Front desk staff called back and it had been found and were holding it for us! Such a relief as this was our 50th wedding anniversary trip! Thank you!
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

6/10 Soddisfacente

Angela

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was Derby weekend and the hotel was booked solid. We wanted to eat after we got back from the horsetrack as well as everyone else. While the one girl and one guy they had working the restaurant were doing there best to keep up, I saw the hotel manager NOT LIFT A FINGER to help in any way. Considering the hotel was booked, they were way understaffed and that created a huge burden on the people who were there. I felt sorry for them.
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Hi Angela,We are glad that you liked the hard-working staff. We will forward your concern about the restaurant to our team for discussion. We truly appreciate your business. Wish you a pleasant stay in the future.

6/10 Soddisfacente

Shane

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Cost for what it is, isn't fair. But, local event is what drives the price.
Soggiorno di 3 notti a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. You liked our local events that's great. We can't wait to see you again.

4/10 Scarso

Austin

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property is very ran down and needs a facelift.
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Hi Austin,On behalf of our entire team, I regret not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Buono

eric

The hotel overall was good. A little away from everything, but saving the money per night was worth the extra drive.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Abdirahin

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 2 mag 2024
Hi Abdirahin,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Eccellente

Andrez

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 2 mag 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Eccellente

JORGE

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great customer service and very quietly
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Jorge,Feeling very blessed that you found our hotel quiet, our customer service was great to you and you rated us 5 out of 5. Feedback like yours made our day. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

2/10 Terribile

Cacy

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 2 mag 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Soddisfacente

Dianna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is outdated. There were times I wondered whether or not the toilet was going to flush. Key cards kept deactivating. Would I stay here again on my own free will…no. Did it have what I needed for two nights, such as shower, toilet and bed…yes. Brighter note, the pool was larger than most other hotels I have stayed. Free breakfast would have offset some negatives, but that wasn’t the case.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Dianna,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 Buono

Ralph, Findlay

Mi è piaciuto: Pulizia e personale e servizio
None
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Dear Guest,Thank you for this amazing 4-star rating. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 Soddisfacente

Shelley

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is very old. Pictures are deceiving. When you walk in the lobby area is very nice. Cafe is NOT open. No coffee. Hallways etc stunk of weed, rooms very outdated, TV very old a lot of the remote buttons didn’t work. Staff were not the friendliest.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Shelley,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this rating and comment. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 Terribile

Molly

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old and outdated. No continental breakfast. Not even complimentary coffee—had to pay $2.50 per cup. And it was burnt half the time. Overall, horrible experience.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Molly,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

2/10 Terribile

Walid

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is infested with bedbugs! The hotel was supposed to give me a refund and they did not so im disputing the charges with my credit card co. The staff are friendly as long as you are in their face but once you leave,goodluck getting your intended results.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Walid,It is disheartening to hear about your experience. We regret you had issues with your stay. This is not the experience we strive to provide our valued guests. Our guests in the past have not complained about bed bugs. Hence we will be conducting a thorough inspection. We love to host you again for a better lodging experience.

10/10 Eccellente

Sukh

Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Sukh,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terribile

Tyler M

Non mi è piaciuto: Pulizia
My bath towel had blood on it. Not cool at at
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 27 apr 2024
Hi Tyler,We truly regret your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

6/10 Soddisfacente

Cody

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 24 apr 2024
Hi Cody,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Eccellente

Tanisha, Warren

Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

David

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property had its issues. First it took me 4 times of keys not working to get someone to come look at the lock. The problem being that I had to pound on the batteries before it would work. Really? Then the breakfast wasn't mentioned that it wasn't free, but also no price given until exit. $14 for eggs and such is more than a restaurant charges. Calling the front desk no one answers ever! No instructions for the TV, and ceiling had, or has a leak. With the prices charged this should be a nicer experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 22 apr 2024
Hi David,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

10/10 Eccellente

Lindsey

Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 22 apr 2024
Dear Guest,Many thanks for an excellent 5-star rating. We are glad that you had a wonderful stay with us. We would love to host you again.

10/10 Eccellente

DCM

Mi è piaciuto: Condizioni e dotazioni della struttura
Always had a great experience we use it everytime we have been in town over the last few years.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

2/10 Terribile

Jennifer Cave

Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Ivan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The pictures of both outside and inside the property are extremely deceiving. It appears to be a property that has been updated and make the lobby and rooms very spacious and clean. When in fact, you pull up the building you see two separate much older buildings that have caution tape around stairs and very musty smelling hallways and the rooms feel “wet”. That’s before going into the bathroom and seeing a shower stall that is 6’6” tall with a shower spout made for people who are 5’4”. I’m 6’4” and couldn’t even sat and up in there and the shower would have him me in the chest. My family and I checked in, looked at the room and checked right back out and lost $200 because we booked through Expedia. While cancelling the reservation, another guest was at the desk complaint that the carpet in her room was soaked. Zero stars!
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

2/10 Terribile

Dan

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Our room door would not lock when we left the room. We informed the front desk when we left for a wedding on Saturday afternoon. We returned around 11:30 pm and the room door was still unlocked. No explanation, no message from maintenance or the front desk.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 Soddisfacente

Candace

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
One of the three rooms we were given had luggage inside and hadn’t been cleaned. Another room we had smelled so bad of smoke.. it was gross. The pool and staff were great though
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,We apologize for the inconvenience you experienced with the cleanliness of the rooms. This does not meet our standards of service, and we regret any discomfort it may have caused. We will address this issue with our housekeeping team to ensure it does not happen again. We appreciate your acknowledgment of our great pool and staff, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for your feedback.

8/10 Buono

Jerry

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just wish elevators were closer to the front desk
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Hi Jerry,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Hi Mary,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 Terribile

Maurice, Elkhart

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Right before I went to bed, saw some kind of food on the floor and something crawling. I ended up sleeping in my car. Only use the room to take a shower in the morning before leaving.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Buono

Jaterrica

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 12 apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Buono

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the lake and what animals wenr with it. Liked our lite patio outside our room. My granddaughter liked the indoor pool. The room met all our needs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 11 apr 2024
Hi Sharon,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

4/10 Scarso

Alex

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I could shower becouse I couldn't get no hot water and the sink would only get worm. Plus i was told a cup of coffee was $2.50 and no centennial breakfast.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 10 apr 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 Scarso

Amanda

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 11 apr 2024
Hi Amanda,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Eccellente

Samuel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the pool and accommodations
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 10 apr 2024
Hi Samuel,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Scarso

Tim

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Old and dirty. Pool was the same when it was open.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Buono

Jaterrica

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 10 apr 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Eccellente

Sarat, Simpsonville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Sarat,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.