Hotel vicino a Lubbock Heart & Surgical Hospital - Lubbock

“pillows were not a standard size. breakfast was over cooked ”

“Planned a staying for 5 days, did not have any hot water for duration of stay manager called maintenance. He informed us that we have to run the hot water for 30-45 minutes before it will get hot. Beds are hard and second floor ameels like sewage. Front desk said that it was probably the ice machine again. ”

“Definitely an older property with upgrades that tried to make it look better. Shower head had a lot of hard water on it, pillows were very flat, carpet was pieced together with freying and no padding in areas, parking was a little difficult the first night because a big bus and a semi were taking up a ton of parking spaces. Staff seemed pleasant sometimes hard to understand because English was not first language.”

“THE ROOM WAS VERY COMFORTABLE AND STAFF WAS VERY POLITE.”

“The staff was amazing. Especially Marjorie. She was sooo helpful. I’m usually a Marriott girl, but I will definitely be staying at more Hampton Inns in the future if they are all like this!”

“It was alright clean and good to sleep.”

“Very neat hotel! Enjoyed our stay here and will be back. ”

“The room was bland and the staff was very rud I do not recommend this place to anyone who is looking for a nice stay the veiw was horrible it overlooked an alley witch dogs were constantly barking and people were yelling all hours of the nights e ”

“Good breakfast, open pool hot tub and bar, clean room, restroom could have been cleaner. We would stay again ”

“No”

“Thank you for the stay! Awesome staff and clean rooms.”

“The room had not been vacuumed was dusty. They were stains in on the toilet and in the bathtub.”

“yes”

“Best service in town ”

“The whole hotel was neglected and looked nothing like the online pictures. The room was filled with dust and dead bugs, holes in the curtains, the elevator didn’t work, the bathtub was disgusting, and the entire place felt gross and unkept.”

“Lovely hotel in a walkable area. The best breakfast buffet with clean eating area. Staff answered all questions politely and the lunch we purchased from front desk was good. ”

“Checked under mattress, had large stains and huge collection of black remnants that I can only hope was not bed bug feces. Unacceptable at any price.”

“The only pleasant aspect of this hotel was its location and proximity to our event venue”