2/10 Terribile
April
Viaggio con la famiglia
16 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There is way to much to write here!
Email me directly for details!
Get here go to check in she gets my card ready it says 128 on the card.
I said okay good bottom floor great.
She said no second floor and we didn't have elevators. You need to drive around the building and park by the door there is like a couple of stairs to go up...I said look I can't do stairs cases....she said no it's really simple just a couple of stairs...we looked EVERYWHERE for the of stairs. All we could find was two flights of stairs. 128 is not on this floor it's got to be the 1st floor. I asked for accessibility we got to 1st floor find 128 try the key like 10 times NO go...someone comes to the door...what the heck... go back to desk and say hey someone is in this room. Noo 245 is yours okay well here is what you wrote. She said we'll this is the longest I've been here guess I didn't realize I wrote the wrong room.
I said how embarrassing it was for us.
Also I still did not see the couple of stairs you mention. I saw 2 flights of stairs. Yeah that's it, okay well first off I asked for a handicap room and now your making me walk 2 flights of stairs after I just had surgery this is not good.... she didn't seem to care at all.
We get up to the room walking these flights of stairs there is a bunch of star confetti all over the stairs and up toward the hallway
So we get in. I'm like hmmm okay not like the photos for sure. There are pins in the wall with decorations hanging still, someone's change
April
Soggiorno di 2 notti ad aprile 2024