Dear Claudio Thank you for your feedback. We appreciate to see, that you have enjoyed your stay over all. Please do not hesitate to contact us, for any detailed information. We hope you had a save trip home and would look forward to welcoming you soon again. Kind regards, Radisson Blu Hotel Lucerne

Dear André Thank you for your excellent feedback about your stay with us. We look forward to welcoming you soon again in our hotel and wish you a good time. Best regards M. Conzelmann - General Manager

Gentile cliente, Grazie mille per la sua recensione positiva e per averci dato un punteggio così alto. Siamo lieti di sapere che il suo soggiorno è stato al di sopra delle sue aspettative. Speriamo di poterla riaccogliere come nostro ospite per la sua prossima visita a Lucerna. Cordiali saluti,

Dear Alice Thank you for the high score. The whole Team is very grateful for the positive feedback, as it means that you have fully enjoyed your stay in Lucerne. We are working every day following our job philosophy "Yes, I can!", in fact we always try to satisfy all the requests of our guests. We are looking forward to welcome you again in a near future. Best Regards M. Conzelmann General Manager

Dear Mr. Matteo F. We thank you for your time to complete our survey. Our guest’s opinion is important as it helps us to improve our service. We are sorry to read that you had difficulties to sleep due to noises coming from the other room. Moreover, that the room allocated to you was not of your liking. We are delighted to read the cleanness of the room has reached your expectations especially in these times. We hope to have you again as our guests and show you the improvement that we made. Kind regards

Gentile Cliente, Vi ringraziamo per essere stati nostri clienti e per averci fornito il vostro riscontro in merito al soggionro. Siamo lieti di sapere che avete apprezzato la nostra posizione e che il nostro personale vi ha dato un caldo benvenuto. Speriamo di poterla avere nuovamente come nostri clieni in un prossimo futuro. Cordiali saluti

Dear Paolo Thank you for have chosen our property as destination of your holiday in Switzerland. We are very happy to read a high score, in fact it means that you have had a great experience with us. The satisfaction of our guests is the most important aim for us, therefor we are thankful for the feedback. We are looking forward to welcome you again in beautiful Lucerne. Best regards M. Conzelmann - General Manager

Gentile Ospite La ringraziamo per aver scelto il Radisson Blu Hotel come destinazione delle sue vacanze in Svizzera. L'opinione dei nostri ospiti è molto importante e ci aiuta a comprendere cosa possiamo migliorare. Pertanto il team la ringrazia per aver completato questo sondaggio. Con la speranza di poterle dare il benvenuto ancora una volta nella citta' di Lucerna, le porgiamo i piu' cordiali saluti. M. Conzelmann - General Manager

Dear Anonymous Thank you for visiting us and thank you for the feedback. We are very glad for have received your evaluation and we hope that everything has been to your satisfaction. The reviews are very important for us, in order to understand what can be improved, hence we invite you to provide us more information if you had something particular that haven't met your expectations. We are looking forward to welcome you again in a near future. Best Regards M. Conzelmann - General Manager

Dear Anonymous Thank you for the feedback. We regret to read about the low score, hence we invite you to provide us more details regarding your stay, in order to understand the issue. We would really appreciate your response. Best Regards M. Conzelmann - General Manager

Dear Guest, thank you for staying at our Radisson Blu Hotel Lucerne and for your honest feedback. The parking is a public parking and belongs to the city which means we do not have any control over the prices. Anyway we hope to welcome you in our hotel again to convince you from our hotel. Best regards, M. Conzelmann - General Manager

Caro ospite, per il tuo gentile commento ti siamo molto grati. L'ospitalità è la nostra passione quindi sono contento delle loro risposte positive - grazie mille! Ci farebbe molto piacere, di salutarvi un'altra volta al nostro albergo. Cordiali saluti, M. Conzelmann - General Manager

Dear Roberto, thank you very much for staying with us at the Radisson Blu Hotel, Lucerne and your positive rating. It was a pleasure that you were our guests, and we would be delighted to welcome you again someday. Kind regards, M. Conzelmann — General Manager

Dear guest, thank you very much for your excellent 5-star rating on Hotels.com. It seems that you had a wonderful stay at the Radisson Blu Hotel, Lucerne. We would be delighted to welcome you again in the future. Kind regards, M. Conzelmann — General Manager

Dear guest, thank you very much for staying with us at the Radisson Blu Hotel, Lucerne and for your excellent rating. It seems that you had a pleasant stay at our centrally located hotel and that you fully enjoyed your time in our beautiful city. The entire Radisson Blu team would be delighted to welcoming you again someday. Kind regards, M. Conzelmann — General Manager

Caro ospite La ringraziamo per aver scelto il Radisson Blu Hotel, Lucerne e per le sue gentili parole. Siamo sempre felici di sentire che i nostri ospiti hanno apprezzato il nostro servizio « yes I can » e la nostra infrastruttura. Naturalmente saremmo molto lieti di poterle ridare il benvenuto nella sua prossima visita a Lucerna. Cari saluti

Caro cliente, la ringraziamo per la sua gentile valutazione. Siamo sempre lieti di leggere che i nostri clienti hanno apprezzato il soggiorno nel nostro hotel. Lo staff del Radisson Blu Hotel, Lucerne sarebbe molto felice di ridarle presto il benvenuto. Distinti saluti, M.Conzelmann

Dear DebbieThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear PerlaThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne

Dear Ke Sin Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne

Dear DueThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear vincentThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear Mrs BridgetThank you for your feedback! We're delighted to hear that you had an excellent stay and found your room to be very comfortable. We strive to provide our guests with a top-notch experience, and we're glad to see that reflected in your review. We look forward to welcoming you back for another great stay in the future!Best RegardsHotel Radisson Blu, Lucerne

Dear Patricia Thank you for your feedback.We will ensure that your concerns regarding the construction and the air conditioning are forwarded to our team to improve our service quality. We apologize for any inconvenience caused and hope that you still had a pleasant stay with us. We look forward to welcoming you back in the future.Best RegardsHotel Radisson Blu, Lucerne

Dear AlejandroThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear JeremyThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear Kean HongThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear MamdouhThank you for your feedback regarding your stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best RegardsGeneral ManagerHotel Radisson Blu, Lucerne

Dear RolandoThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear MaeThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear AlejandroThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us.Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Thank you for taking time to write us a review. Our guests are the top priority and we are trying our best to make your stay unforgettable. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. For the next time, please do not hesitate to contact us directly. Rest assured that we will discuss your review to figure out what we can do better next time. We still hope you have returned safely back home and enjoyed the city of Lucerne. Kind regards M. Conzelmann – General Manager

Dear VivyaneThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards M. Conzelmann – General Manager

Dear MaskimThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our cleanliness are the top priority and we are trying our best to make your stay unforgettable. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards M. Conzelmann – General Manager

Dear Laxman, Thank you for your great and honest review of your stay at Radisson Blu Hotel, Lucerne. We are very pleased to hear that you were satisfied with us and with the service provided by the hotel. Kind regards, M. Conzelmann - General Manager

Dear Felipe, Thank you for taking the time to write us regarding your stay with us. We are happy to read that you have enjoyed your stay with us and awarded us 10 points. Please allow me address the deposit, indeed all guests need to register a Credit Card, onto which we can Pre-Authorize a deposit. This is a guarantee for any Incidentals as well as the City Taxes. We ask our esteemed guests to understand this is, as this allows for an easier and smoother stay with us. We hope to welcome you back with us in the near future. Best regards, Radisson Blu, Lucerne

Dear TatianaThank you for your review. Please accept our apology for not having met all your requests in particular the bed type. We have shared your valuable feedback in regards to smell in the room and the breakfast experiences with the the whole team, we apologize for any inconvenience caused. Please note that the way to the hotel is absolutely safe. We still hope to have the opportunity to welcome you on another occasion.

Dear Mr. Nicolas, We are sorry to read that we did not live up to your expectations during your stay. Nevertheless we hope that we can invite you back to our 4 Star Superior Property, to convinve you of our Qualities and stenghts. Best regards, Radisson Blu, Lucerne