Hotel con animali ammessi a Lugano

“The location and cleanliness of the hotel were very good. Being so close to the lake and having a parking lot was convenient. We stayed with our dog. On the first morning, when I took him outside, he urinated on the gravel parking area in front of the hotel. At that moment, a hotel staff member saw this and shouted at me in an extremely rude and loud tone, saying things like ‘He can’t pee there, clean it immediately,’ giving me orders. She told me I had to clean it right away and fetch a bucket...