Hotel vicino a Lumley Castle - Chester-le-Street

“The hotel is a delightful experience. It is in a quiet location overlooking Chester-le-Street, but within walking distance of the town and Riverside Park. The room was comfortable and clean. The decor is in keeping with the theme of the castle, and well maintained. Reception, bar and restaurant staff are very friendly and helpful. Breakfast choices are extensive and the restaurant caters for vegan and GF diners. Lumley Castle is my first choice for staying in the Newcastle area; it never...

“Great pub with rooms, clean and well invested. ”

“Perfect for what I needed, but the pub is a bit tired. That said food was okay and rooms where clean.”

“The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

“There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable.”

“Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good.”

“Had to ask for towels,”

“This hotel is in desperate need for refurbishment. The fixtures and furniture is dated and the building itself is so old that you. It think it’s a hotel. The room I got given had a non functional AC. The telephone connection in the room was non functional too. There was no water bottle in the room. You have to buy it!!! The hotel staff had left the room windows, I suppose because the AC wasn’t working. I would not recommend this to anyone.”

“Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham.”

“Very welcoming and clean only had short stay overnight,the restaurant looked inviting and lovely peaceful setting looking over Weardale . Will be back Highly recommended 5***** ”

“We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

“When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

“First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

“Lovely pub , nice room , nice surroundings…. Shower very small though , will come back .”

“Great hotel, friendly staff, good eating options and a fantastic location on the river. This will be my go to when I visit Durham from now on.”