Hotel vicino a Lyme Academy of Fine Arts - Old Lyme

“I'll start off with the positives: - The greeter, who I presume was the owner, was kind and allowed me to start my check-in early (with a fee, but that was to be expected). - The property, despite having the layout of a motel, looked very nice. And the moment I stepped into my room, it felt I was in a high-class hotel. - Most (not all, but I'll get to that in the negatives) amenities were provided. - The price, compared to what else I was finding in the area, was relatively inexpensive. And now...

“Breakfast was the best. Service excellent. ”

“Great place.”

“Parking was easy. Bed mattress terrible. Tired room and furnishings. Basic supplies. ”

“No one around”

“No amenities. Desk was horrible.”

“The older gentleman was very slow at check in but was very nice. The toilet was very old and warped. The ice from the ice machine smelled and there was rust underneath. Seems like the place needs to be updated. ”

“Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!”

“Wouldn’t stay again. Hotel grounds were dirty. Pool ”

“Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. ”

“Smoking ”

“It could use an upgrade for the Breakfast menu.”

“This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of...