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Recensioni per Swiss-Belinn Panakkukang Makassar

3.5 out of 5
Swiss-Belinn Panakkukang Makassar
Jalan Boulevard Raya No. 55, Panakkukang, Makassar, South Sulawesi

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 9 su 35 recensioni" "
Valutazione di 8 - Buono. 15 su 35 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 35 recensioni" "
Valutazione di 4 - Scarso. 0 su 35 recensioni" "
Valutazione di 2 - Terribile. 2 su 35 recensioni" "

8,4/10

Pulizia

7,6/10

Personale e servizio

4,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Ian

Soggiorno di 1 notte a settembre 2022

6/10 Soddisfacente

Andi

Soggiorno di 1 notte a maggio 2022

6/10 Soddisfacente

Andi

Soggiorno di 2 notti ad aprile 2022

10/10 Eccellente

Karl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
booked 2 rooms and stayed for 2 days - we had great time. rooms are clean. breakfast selection is great. no complaint - definitely will book again.
Soggiorno di 2 notti a febbraio 2021
Risposta di Marketing Communication, il giorno 13 feb 2021
Hi Karl Salam hangat dari Swiss-Belinn Panakkukang Makassar . Terima kasih telah memberikan rating terbaik untuk kami . Kami juga berterima kasih atas kunjungan anda dan ulasan yang diberikan untuk kami. Semua demi kepuasan dan kenyamanan tamu kami . Kami nantikan kedatangan anda kembali . Sampai jumpa !

2/10 Terribile

Yuspina

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Soggiorno di 2 notti a gennaio 2021
Risposta di Marketing Communication, il giorno 13 feb 2021
Hi Yuspina Salam hangat dari Swiss-Belinn Panakkukang Makassar . Terima kasih telah memberikan rating terbaik untuk kami . Kami juga berterima kasih atas kunjungan anda dan ulasan yang diberikan untuk kami. Semua demi kepuasan dan kenyamanan tamu kami . Kami nantikan kedatangan anda kembali . Sampai jumpa !

8/10 Buono

Melany

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
Lumayan, hanya menu sarapan beda dgn swissbelin dikota lain mhn ditambahkan pelyanan semua agak lambat
Soggiorno di 2 notti a marzo 2020
Risposta di Marketing Communication, il giorno 13 feb 2021
Hi Melany Salam hangat dari Swiss-Belinn Panakkukang Makassar . Terima kasih telah memberikan rating terbaik untuk kami . Kami juga berterima kasih atas kunjungan anda dan ulasan yang diberikan untuk kami. kami memohon maaf atas ketidaknyamanan saat berada di hotel kami, kritik dan saran anda merupakan hal yang positif untuk kami perbaiki. Semua demi kepuasan dan kenyamanan tamu kami . Kami nantikan kedatangan anda kembali . Sampai jumpa !

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean & convenient
Great staff. Very happy with our stay
Soggiorno di 2 notti a gennaio 2020

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean room with kind check in staff. Breakfast fairly basic, suggest you skip it
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 6 notti a luglio 2019

8/10 Buono

oki

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
綺麗で清潔
綺麗で良かったが、コピー機が小さなプリンターでとても遅い上に筋が入っていた。 湯船がなかった。
Soggiorno di 2 notti ad agosto 2019

6/10 Soddisfacente

Andrew

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Can be better!
Gym was a disappointment. Out of 2 treadmills only one working. No towels in gym. Breakfast lacked variety and remained the same over 3 mornings we were there. Toilet paper ran out once. Noise from neighboring rooms very audible.
Soggiorno di 3 notti a dicembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant staff. Value for money. Location may not be the most ideal.
Soggiorno di 3 notti a dicembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia
アーリーチェックインをしてくれたが、地元のドライバーが一緒にチェックインをしてくれたから。私1人だけではしてくれなかった。不快。 また、スパは私の予約時間に他の人を入れて、時間が遅れた。 施術者の技量に不満。
Soggiorno di 1 notte ad agosto 2018

10/10 Eccellente

Alice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good breakfast spread. Helpful and polite restaurant staff. Fast check-in.
Soggiorno di 4 notti a luglio 2018

10/10 Eccellente

Samuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice and Cozy
This place is great for the price. It isn't a luxury hotel, but you get your money's worth.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
lokasi yg sangat strategis
Soggiorno di 2 notti a dicembre 2017

10/10 Eccellente

rangga adinda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia

8/10 Buono

JUNCONG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great stay
Close to city center, easy to get around. nice stay comfortable room

6/10 Soddisfacente

erik, makassar

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
first time at swissbelinn mks
breakfast too many variant, not effective. the taste just so so, better not too much variant but have better taste. on 2nd day i was dissapointed due to late of coffee serve. i think coffee should be ready before anyone has arrived.
Risposta di General Manager, il giorno 25 gen 2017
Dear Valued Guest, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. We also thank you for your kindness to write us review in this website. We do apologize for the inconvenience you experienced during your stay with us. We will try to improve our service and facility to make all of our guest comfort during their stay with us. We also thank you for your input for our hotel. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Made Sudana - Acting General Manager

6/10 Soddisfacente

Viaggiatore verificato

Risposta di General Manager, il giorno 25 gen 2017
Dear Valued Guest, Thank you for your kindness to rate us in website. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar during your next visit to Makassar. Regards, Made Sudana - Acting General Manager

8/10 Buono

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient and clean hotel
Generally a good hotel, so no complaints. I didn't get to have breakfast, but the restaurant dinner was good.
Risposta di General Manager, il giorno 25 ott 2016
Dear Valued Guest, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. We also thank you for your kind review for us in this page. Such a pleasure for us to know that you were satisfy with our hotel during your stay. We serve many choices of menu during breakfast time, such as local menu from Makassar and Indonesia, and also international menu. I recommend you to try our breakast in your next stay here, so you can experience our various breakfast as one of our guest favourite things in our hotel. Once again we thank you for your kind review. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards,' Herinova - General Manager

8/10 Buono

Dr. J, Kota Kinabalu, Sabah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable
The was clean and comfortable, the only drawbacks was the air conditioner wasn't really cold in the room and nothing much can be seen outside from the room window. The hotel was only 3 levels which has limited views. The hotel was connected to several nearby shopping outlets which convenient for hotel guests. Panakkukang consider a business district, for tourists staying in the area had to travel far to any attractions in Makassar
Risposta di Herinova, il giorno 25 ott 2016
Dear Dr. J, Thank you for choosing Swiss-Belinn Panakkukang Makassar to stay with during your visit to Makassar. And we also thank you for your valuable review for our hotel in Expedia. Such a pleasure for us to know that you were satisfy during your stay with us. First of all we do apologize for the inconvenience you feel during your stay because of the air conditioner. Now we are still in the middle of maintenance our air conditioner. We hope in your next stay this kind of things will not disturb you again. Our hotel is connected to Mal Panakkukang. Our guest can go straight to the mall through connecting door from our hotel if they need to buy something there. Once again we thank you for your visit and for your kind review. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova - General Manager

8/10 Buono

SOOHYUN

Risposta di General Manager, il giorno 1 set 2016
Dear SOOHYUN, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. Thank you also for your kindness to give us score in this page. We are looking forward to welcome you again in your next visit to Makassar. We do hope we will meet again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Swiss-Belinn not bad and close to a mall
Came in late from Tana Toraja for an overnight stay before back to Jakarta. Hotel room was clean and air conditioning worked well. View on to an internal courtyard. Breakfast had quite a few choices better than other Makassar hotels. Close to a large mall and Apong seafood restaurant
Risposta di Herinova, il giorno 21 lug 2016
Dear Valued Guest, Thank you for choosing Swiss-Belinn Panakkukang Makassar to stay with during your overnight transit in Makassar. We also thank you for your kindness to write us positive review in this page. We know that breakfast is one of the important things in our daily lives. Breakfast is important to start our daily live. Therefore, we serve our guest many choices of breakfast menu, including local menu and international menu. Once again we thank you for your review and we are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

8/10 Buono

Yulie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have visited Makassar for business and found that the level of the hotels is very low. Relatively to the offer that hotel is acceptable.
Risposta di Herinova, il giorno 18 lug 2016
Dear Yulie, Thank you for choosing Swiss-Belinn Panakkukang Makassar to stay with during your trip to Makassar. We also thank you for your kindness to write us positive review in Hotels.com. We do hope that our service pleased you and you were satisfy with our hotel. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar in your next trip to Makassar. Regards, Herinova General Manager

10/10 Eccellente

Debra, Williamsburg, Virginia USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I'll definitely stay here again!
Everything was great. The hotel's central location allowed for walking access to museums and sightseeing. The service staff was friendly and helpful. We enjoyed the self-service coffee and beverage bar in the lobby.
Risposta di Herinova, il giorno 18 lug 2016
Dear Debra, Thank you for choosing Swiss-Belinn Panakkukang Makassar to stay with during your trip to Makassar. We also thank you for your kindness to write us positive review in Hotels.com. We always try to give excellent service to our guest, including facilities and service. We are very happy to know that you were satisfy with our hotel during your stay here. Once again, we thank you for your trust in us and for your positive review. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar during your next trip to Makassar. Regards, Herinova General Manager

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Risposta di General Manager, il giorno 1 set 2016
Dear Our Valued Guest, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. Thank you also for your kindness to give us score in this page. We are looking forward to welcome you again in your next visit to Makassar. We do hope we will meet again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

8/10 Buono

Sam, Semarang,ID

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Bagus di pusat keramaian
Ternyata harga pesan on line lebih mahal dari pesan langsung. Di seberang jalan tersedia hotel lain dg harga dan fasilitas yg kompetitif
Risposta di Herinova, il giorno 12 lug 2016
Dear Sam, Terima kasih telah memilih untuk tinggal bersama kami Swiss-Belinn Panakkukang Makassar selama Anda kunjungan Anda ke Kota Makassar. Terima kasih juga untuk kesediaan Anda memberikan ulasan positif bagi hotel kami di halaman Expedia ini. Sungguh suatu kebanggaan bagi kami mengetahui bahwa Anda merasa puas selama menginap di hotel kami. Kenyamanan dan kepuasan tamu merupakan prioritas utama kami. Oleh karena itu, kami selalu berusaha memberikan pelayanan dan fasilitas terbaik untuk semua tamu hotel kami. Akses langsung ke Mal Panakkukang juga merupakan salah satu fasilitas yang kami tawarkan bagi semua tamu kami. Tamu hotel dapat yang ingin pergi ke mal dapat langsung melaui akses tersebut dari dalam hotel. Sekali lagi kami berterima kasih untuk kesediaan Anda memberikan ulasan positif bagi kami. Dan kami nantikan kunjungan Anda kembali ke Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
可推薦
房間較小,早餐很好
Dear 可推薦 , Thank you for staying with Swiss-Belinn Panakkukang Makassar during your trip to Makassar. We also thank you for your kindness to write us positive review in this page. It is a pleasure for us to know that you were satisfy and pleased with our hotel service. During breakfast we serve our guest many choices of menu, such as international cuisine, Indonesian cuisine, and also local cuisine. We want our guest to experience varies of healthy and fresh menu during their breakfast time. Once again we thank you for your positive review for us here. And we are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

6/10 Soddisfacente

Keith, Marbella Spain

Not up to European standards
The reception staff level of English was poor which caused me a problem during my stay.
Dear Keith, Thank you for staying with Swiss-Belinn Panakkukang Makassar during your trip to Makassar. Also thank you for your kindness to write us review in this page. We do apologize for the inconvenience you experienced during your stay here, related to English speaking staff. We will give our staff English conversation training so this matter will not happen again in the future. Once again we apologize for the inconvenience you experience. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar, and we do hope that we can meet your expectation during your next stay with us. Regards, Herinova General Manager

2/10 Terribile

PATRICK, USA

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really bad over all
I wanted to tell you how disappointing I was with this hotel during my stay. Here are the problems:1. The wifi is super slow, so slow, I cannot work. They advertise a rate that included wifi yet you ask for a surcharge for higher speed, this is deceiving advertising. If they think this will save them money or increase profit, I hope they reconsider, because you most certainly are loosing repeat customers that feel the way I do. 2. I had a SPA treatment and the body scrum was really bad. They miss many body parts and just applied the scrub but did not scrub at all. Their staff is not train. I actually like to receive a refund for this. The SPA room has no music, or even some burning aromatic essence for the mood or ambience. It was a real bad experience. 3. Western food is really poor. It is evident that you do not have a chef that know Western food. The flavor is wrong, the food always over cooked and dry. 4. The room cleaning is mediocre. They do not give you shampoo and gel daily, I run out daily. The room has a bad smell. When I have the do not disturb sign, they still knock on the door and then enter. Seriously, this is not acceptable. This hotel does not deserve 4 stars, I brought this up to management but they just sent me a form letter and truly express no care pertaining to my expressed dissatisfaction. Thye wont see me here when I return.
Dear PATRICK, Thank you for choosing Swiss-Belinn Panakkukang Makassar to stay with during your trip to Makassar. We also thank you for your kindness to write us a review in Expedia. We do apologize for the inconvenience you experienced during your stay with us. Your input is very valuable and we thank you very much for your input. About our wi-fi connection, now in 2016 we had upgraded our connection, and also if you need more connection speed you can ask our Front Desk Agent and our IT staff will adjust your connection. It is totally free. Also about our spa, in 2016 we also had replaced our spa service into Dedari Spa, which is based on Traditional Balinese Treatment. All the therapist is well trained. Their ambience and aromatic essence also reflect Traditional Balinese Spa. I suggest you to try our new Dedari Spa in your next stay with us. Your input about our Western food has been delivered to related department and we will train our Kitchen staff again about standarized Western Cuisine. About room cleaning also has been delivered to Housekeeping Department and will be follow up by our Executive Housekeeper. We do understand my explanation do not erase the unsatisfying experience you encountered, but we assure you it would not happen again in the future. Once again we thank you for your valuable input for us. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 1 set 2016
Dear Our Valued Guest, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. Thank you also for your kindness to give us score in this page. We are looking forward to welcome you again in your next visit to Makassar. We do hope we will meet again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager

10/10 Eccellente

Ahmed Shaneez

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 1 set 2016
Dear Ahmed Shaneez, Thank you for choosing Swiss-Belinn Panakkukang Makassar as your place to stay during your visit to Makassar city. Thank you also for your kindness to give us score in this page. We are looking forward to welcome you again in your next visit to Makassar. We do hope we will meet again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova General Manager