Hartelijk dank voor uw commentaar en mening, het helpt ons om te verbeteren. Het is de bedoeling dat de badkamers komende winter worden gerenoveerd, zodat ze al nieuw zijn.

Merci beaucoup pour votre commentaire, et nous sommes ravis que cela vous ait plu. Nous serons ravis de vous accueillir à nouveau.

Thanks for your comment Alan! In relation to the problems you had for the entrance, we are very sorry, but we gave you the information that we give to all the guests, the day before the entrance, and my contact telephone number, in case you had any problem and an email , as we always do so that no one has any problem to enter. I sent you screenshots, where the day and time appear, with the instructions to enter, so that you could see that I had sent it before, all the guests always have the same data and with the same prior notice, and luckily, everyone It has worked well for them, we are sorry that you had a problem with your mobile, it can also be consulted from a computer, since the information is available before traveling, so it can be consulted from home, with different devices.

Vielen Dank für Ihren Kommentar, er wird uns helfen, uns zu verbessern, wir entschuldigen uns für eventuelle Rückschläge. Grüße

Vielen Dank für Ihre Meinung, sie hilft uns, uns zu verbessern, und wir werden Ihre Empfehlung zur Kenntnis nehmen! Wir freuen uns, dass alles gut gelaufen ist und hoffen auf ein baldiges Wiedersehen! Alles Gute

Muito obrigado, ficamos muito felizes por tê-lo como hóspede e por ter gostado das suas férias, foi um prazer!

Thanks a lot! We are very glad that everything was to your liking, delighted to have received you!

Vielen Dank für Ihren Kommentar! Ihr Komfort ist uns sehr wichtig!

Muchas gracias! Nos alegramos mucho de que todo haya sido perfecto y de su agrado y que hayais podido relajaros y desconectar. Nosotros muy contentos de haberos recibido, ha sido un placer. Un abrazo!

Thank you for your comment and for helping us to improve. But for security reasons we change the password between stays as there are people who enter the apartment before the time indicated and can be found with previous guests. As you well indicate you came in before the time indicated, when they were still cleaning the apartment, that is why the key box did not work correctly because the key code was not yet changed. As stated in the announcement this resort has entertainment. This year and the following this will be operated by a famous international company dedicated to 4 star hotels and we have not received any complaints about it since they operate. Regarding the beds they are the standard of the whole complex and is the first complaint we received since the years we have been renting the apartment, anyway we will have in mind for future improvements.

Merci pour votre commentaire. Ce fut la première année, nous avons loué l'appartement et ne savions pas du bruit, donc nous avons été incapables de résoudre le problème. Le complexe sera rénové, il ira jusqu'à la catégorie et être retirée de sorte que le club est d'éliminer le bruit. Quoi qu'il en soit, nous prévoyons d'installer la climatisation et apporter des changements dans l'appartement pour réduire le bruit.

Thank you for helping us improve. I am happy to say that the problem about noise from French club is solved as it definitely ends at the end of this month. The club will not be in the apartments in the coming years.

Thanks for your comment and help us improve. We plan to change the windows to eliminate noise and install an air conditioning system.