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Recensioni per Rainbow Bend Resort

2.5 out of 5
Rainbow Bend Resort
57784 Overseas Hwy, Marathon, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 241 su 468 recensioni" "
Valutazione di 8 - Buono. 106 su 468 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 468 recensioni" "
Valutazione di 4 - Scarso. 33 su 468 recensioni" "
Valutazione di 2 - Terribile. 32 su 468 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beach front rooms, excellent restaurant on property, amenities, nice rooms, excellent staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di Eva C, il giorno 2 mag 2024
Thank you so much for your kind rating. We are delighted to hear that you enjoyed your stay with us. We hope you choose Rainbow Bend on your next visit to Marathon.

10/10 Eccellente

Tiffany m

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Eva C, il giorno 30 apr 2024
Thank you for your feedback! We hope to see you again soon!

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback! We appreciate your business and hope to host you again soon!

8/10 Buono

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback! We hope you choose Rainbow Bend on your next visit to Marathon!

6/10 Soddisfacente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia
Very limited to plug anything in
Soggiorno di 1 notte ad aprile 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback. We appreciate it!

4/10 Scarso

harvey

Viaggio di coppia
Non mi è piaciuto: Servizi
Over rated under supplied towel quality no tissues poor lighting very bare bones
Soggiorno di 1 notte ad aprile 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback. Your comments have been shared with our team in order to prevent any future disappointment.

10/10 Eccellente

Susan

Staff not available when doorvdid not open and blinds broke
Soggiorno di 1 notte ad aprile 2024
Risposta di Eva C, il giorno 15 apr 2024
Thank you for your feedback. Your comments have been shared with our team in order to prevent any future disappointments.

10/10 Eccellente

Andres

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We Absolutely Love our stay here at Rainbow bend resort. The stars were out of this world at night and the Sunrise was absolutely breathtaking.Can’t Wait to come back!
Soggiorno di 1 notte ad aprile 2024
Risposta di Eva C, il giorno 9 apr 2024
Thank you for your feedback, Andres! We are delighted to hear that you enjoyed your stay. We hope to see you again.

4/10 Scarso

Dale K

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Poor amenities property run down
Soggiorno di 3 notti a marzo 2024
Risposta di Eva C, il giorno 9 apr 2024
Thank you for your feedback. Your comments have been shared with our team in order to prevent any future disappointments.

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Eva C, il giorno 9 apr 2024
Thank you for your feedback. We are delighted you enjoyed your stay with us. We hope you choose Rainbow Bend on your next visit to Marathon.

10/10 Eccellente

Aida

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Eva C, il giorno 9 apr 2024
Thank you, Aida! We are delighted to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Eccellente

Heather

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We cannot say enough great things about this place! The location is perfect, the staff goes above and beyond to make sure we felt valued and comfortable, the fresh made daily breakfast was great and the waiter was super fun, our place felt more like an apartment than a hotel, the beach area was nicely kept, the kayaks and boats were fun......We could go on and on!
Soggiorno di 5 notti a marzo 2024
Risposta di Eva C, il giorno 9 apr 2024
Thank you so much for your feedback! We are so happy to hear that you enjoyed your stay. We look forward to seeing you again.

8/10 Buono

Matthew

Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback, we hope you choose Rainbow Bend on your next visit to Marathon!

10/10 Eccellente

David, Provincetown

Soggiorno di 2 notti a marzo 2024
Risposta di Eva C, il giorno 28 apr 2024
Thank you for your feedback, David! We are delighted that you enjoyed your stay with us, we hope you choose Rainbow Bend on your next visit to Marathon.

10/10 Eccellente

Mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very nice.
Soggiorno di 2 notti a marzo 2024
Risposta di Eva C, il giorno 26 mar 2024
Thank you for the 5 out of 5 rating, Mary. We appreciate it so much. We look forward to seeing you again.

4/10 Scarso

Odell

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The view
Soggiorno di 5 notti a marzo 2024
Risposta di Eva C, il giorno 26 mar 2024
Thank you for your feedback. Have blessed day!

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed the hot breakfast and the proximity to the water front. The facility has had a lot of use, but it seemed well maintained. We enjoyed our stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 26 mar 2024
Thank you so much Daniel! We are delighted you enjoyed your stay. We hope to host you again!

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 23 mar 2024
Thank you for your feedback! We appreciate your business and hope to see you again soon.

6/10 Soddisfacente

Christopher

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Very dirty and not kept up. The restaurant that is there, is not part of the hotel. 2 of the rooms are located under the restaurant that is loud and noisy late, as well as early in the morning. The property is lacking upkeep, and not worth the money per night. We moved to a different hotel our second night.
Soggiorno di 2 notti a marzo 2024
Risposta di Eva C, il giorno 19 mar 2024
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hope to prevent any futures disappointments. Thanks and we hope to see you soon.

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a surprising good value. The buildings were old keys style but the rooms and restaurants was modern and updated. Much larger rooms than expected. Beach was great and very well maintained. Staff was great. Checked on before the office closed and again in the morning. Walls are thin between living rooms but the bedrooms were separated so neighbors didn't wake us. Lots of kayaks and bikes. We were pleasantly surprised the whole time.
Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 19 mar 2024
Thanks for the review! We are delighted to hear that you enjoyed your room and overall stay. We hope to welcome back and continue to meet your expectations. Thanks again!

8/10 Buono

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was quaint.
Soggiorno di 7 notti a febbraio 2024
Risposta di Eva C, il giorno 19 mar 2024
Thank you for your feedback. We appreciate your it.

10/10 Eccellente

Bernie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The unit (#23) was clean and fresh. It is close to US 1 where you can hear the traffic albeit at a low volume. We got used to it after a while. The staff was friendly and easy to work with. The breakfast was actually quite good but limited -- blueberry pancakes, French toast or eggs with sausage and bacon. My only suggestion to the staff was to open the breakfast earlier (e.g,. 6am) instead of 8am because I noticed a lot of people were up and away for their activities. We had to be at our dive center by 7:30 every morning. But otherwise, I really liked the property especially for the price.
Soggiorno di 3 notti a marzo 2024
Risposta di Eva C, il giorno 19 mar 2024
Thank you for taking time to leave a kind review. ! We greatly appreciate your thoughtful feedback in regards to the team and our location. Hopefully we can welcome you back on your next visit to Marathon, Florida.

10/10 Eccellente

Karen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you are looking for an old-fashioned keys place, this is it! Quaint, small, quiet and with a nice brach area, pool, hot tub and amenities. Beautiful ocean views from our private deck. Free breakfast was truly breakfast, 5 choices made to order. We had use of kayaks and bicycles, with the bike trail across the street. Despite being on the highway, from our deck, pool area and beach area, we did not hear any traffic. The staff texted when our room eas ready, and to check on us throughout our stay. Definitely recommend and would stay again
Soggiorno di 2 notti a marzo 2024
Risposta di Eva C, il giorno 19 mar 2024
Thank you for taking the time to write an excellent review about your stay with us, we’re so glad you enjoyed it so much.

8/10 Buono

Vicky

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The room we stayed in had a very strong smell of mildew
Soggiorno di 2 notti a marzo 2024
Risposta di Eva C, il giorno 13 mar 2024
Thank you for sharing your feedback regarding your recent stay at our Rainbow Bend Resort. We appreciate your honesty, and we apologize for any inconvenience you experienced.

8/10 Buono

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Eva C, il giorno 19 mar 2024
Thank you for your feedback. We appreciate your business.

10/10 Eccellente

Nancy, North Fort Myers

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service was excellent. Room was clean and properly was excellent.. we stayed an extra night.
Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 13 mar 2024
Your glowing review warms our hearts, and we’re delighted that you found our little corner of Marathon, Florida, to be a true slice of paradise.

10/10 Eccellente

Joanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an amazing stay! Our room was right near the pool. We enjoyed having breakfast included with our stay! The waiter was friendly, fantastic and very efficient! The office texted every day to check and see if we needed anything! They were very helpful and friendly!
Soggiorno di 7 notti a gennaio 2024
Risposta di Eva C, il giorno 6 mar 2024
Thank you for taking the time to leave a good review. We greatly appreciate your thoughtful feedback and are pleased to hear the staff assisted in making your stay special. We are truly lucky to have a great team.

4/10 Scarso

Barbara

Very disappointed Do Not stay here, paid $360 to stay at a “resort” that had no WIFI which was suppose to be repaired but was not The door to our room did not lock unless you used the deadbolt, the bottom lock was falling off, could only give us one key because they only had one key to the deadbolt which was the only way to lock the door, but not to worry they said it is a “low crime area” There is no air conditioning in the bedroom, only front room, again paid $360 for the night shameful Expedia won’t be using you again!
Soggiorno di 1 notte a marzo 2024
Risposta di Eva C, il giorno 6 mar 2024
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hope to prevent any futures disappointments. Thanks and we hope to see you soon.

8/10 Buono

Maureen

Mi è piaciuto: Servizi
Excellent location & beautiful beach. Felt like old school Keys. Very peaceful, quiet & relaxing. Full breakfast was good. The resort itself is a bit worn and tired…needs some TLC and maintenance. Cleaning could be better. Arrived to dirty sheets and lack of hot water. The staff immediately corrected both issues. Very friendly staff. Dinner at the Hideaway Cafe was excellent!!
Soggiorno di 4 notti a febbraio 2024
Risposta di Eva C, il giorno 29 feb 2024
Thank you for taking the time to leave a good review. We greatly appreciate your thoughtful feedback and are pleased to hear the staff assisted in making your stay special. We are truly lucky to have a great team.

10/10 Eccellente

Kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property right on the water. Love their beach area. Excellent friendly & helpful staff. Would absolutely stay here again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Eva C, il giorno 27 feb 2024
Thank you so much for choosing our hotel for your stay! We’re thrilled to hear that you had an amazing experience.

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cafe was very good food. Room efficient and clean.
Soggiorno di 2 notti a febbraio 2024
Risposta di Eva C, il giorno 14 feb 2024
Thank you for your kind review! We appreciate it!

10/10 Eccellente

Jorja

Soggiorno di 1 notte a febbraio 2024
Risposta di Eva C, il giorno 21 mar 2024
Thank you so much for your feedback. We are delighted you enjoyed your stay with us. We hope you choose Rainbow Bend Resort on your next visit to Marathon.

10/10 Eccellente

Matthew

Soggiorno di 2 notti a gennaio 2024
Risposta di Eva C, il giorno 20 mar 2024
Thank you for your feedback! We are delighted you enjoyed your stay with us. We hope you choose Rainbow Bend on your next visit to Marathon.

10/10 Eccellente

Debra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time to write an excellent review about your stay with us, we’re so glad you enjoyed it so much.

6/10 Soddisfacente

Mark, Fernandina Beach

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Pros: Pool, beach area, available kayaks, bicycles. Free breakfast was a nice touch. Nice location in Marathon. Staff checked in every day by text to see if we needed anything. Having a refrigerator was nice. Cons: Old buildings, no central air. One window unit and a 1970's dehumidifier that ran loud and we had to empty constantly. Extremely dated and uncomfortable furniture, bed and pillows. Missing light bulbs, dirty kitchen, hardly anything usable.
Soggiorno di 3 notti a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hope to prevent any futures disappointments. Thanks and we hope to see you soon.

10/10 Eccellente

Dee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good basically could use towel rack in extra bathroom and shelf in shower it’s missing
Soggiorno di 3 notti a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hope to prevent any futures disappointments. Thanks and we hope to see you soon.

4/10 Scarso

judy g

Viaggio di coppia
Non mi è piaciuto: Pulizia
When we first got there we were supposed to have a king suite. They had given it to someone else, so they put us in a queen that they use for only emergency situations. We had to fix the door to make it lock I had to ask for pans they were filthy when they gave them to me I wouldn't use them on my outside grill it was a big cockroach on the outside of our door. Had to ask for a hair dryer. Had to ask for an umbrella had no kitchen table in our room the other rooms did. They serve you breakfast you get two eggs one toast and one piece of sausage half the time they don't have coffee cups the place is filthy and the restaurant server was very nice and the lady at the front desk. They tryed to fix that the fact the gave are room away. Need to clean up around building refrigerator sitting outside and furniture. Area is in Grassy Key not Marathon. Nothing walking distance. Over priced for the shape for what they offer and condition the place is in.
Soggiorno di 4 notti a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time share your experience with us and with others.

8/10 Buono

edward

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time to write an excellent review about your stay with us, we’re so glad you enjoyed it so much.

10/10 Eccellente

Verna

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Very friendly workers very clean a little ruff around the edges First night no remote for the tv dead batteries and no batteries at the office. Morning breakfast was very good
Soggiorno di 2 notti a gennaio 2024
Risposta di Eva C, il giorno 7 feb 2024
Thank you for taking the time to write an excellent review about your stay with us, we’re so glad you enjoyed it so much.

10/10 Eccellente

Heidi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful View! Great updates. Great location!
This is the second time we have stayed here. The best part about this is how it basically has its own beach and it is so quiet and peaceful since it juts out into the water a bit and has unobstructed views of the sunrise and set. We rented the same spot we had before, the ocean view, which also has a balcony to sit on and enjoy the view and sun. The complimentary breakfast is so wonderful as you sip coffee and eat while overlooking the water and enjoying the breeze. The staff are very sweet. No complaints about them or the condition of the hotels (lots of updates look like they happened since we were here two years ago). Only frustration was we rented the room that sleeps 6 --we had 4 adults-- but there weren't enough coffee cups in the kitchenette. I wish they would just place a few more dishes there for the guests to use.
Soggiorno di 1 notte a gennaio 2024
Risposta di Eva C, il giorno 26 gen 2024
Thank you for taking the time to share your experience with us and with others. We are pleased you enjoyed your stay and thank you for highly recommending our hotel. Thanks again and we hope to see you soon.

10/10 Eccellente

edward

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Great private Beach
Simple place breakfast included breakfast is luck of the draw depending on which cook is working that day nice beach take out a kayak for 2 hours your paying for it as part of resort fees
Soggiorno di 1 notte a gennaio 2024
Risposta di Eva C, il giorno 26 gen 2024
Thanks for the review! We are delighted to hear that you enjoyed your room and overall stay. We hope to welcome back and continue to meet your expectations. Thanks again!

10/10 Eccellente

Jeff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice small resort. Great food upstairs at the Hideaway Cafe. Nice beach area with kayaks.
Soggiorno di 3 notti a gennaio 2024
Risposta di Eva C, il giorno 26 gen 2024
Thank you for the perfect rating! We are so glad you enjoyed your stay with us! We have an amazing team and we have shared your compliments with them. We hope to see you again in the near future.

6/10 Soddisfacente

Willy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The location and setting were wonderful. The staff were great and responsive. The overall condition of the dwelling units was poor at best based on the price per night. Specifically, no ability to hang anything other than towels in the bathroom, or set down luggage other than the floor. Ice trays would be a nice inexpensive touch.
Soggiorno di 3 notti a gennaio 2024
Risposta di Eva C, il giorno 26 gen 2024
Thank you for taking time to leave a kind review. ! We greatly appreciate your thoughtful feedback in regards to the team and our location. Hopefully we can welcome you back on your next visit to Marathon, Florida.

6/10 Soddisfacente

Jason, Angola

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I’m rarely THAT customer but for your benefit I feel I need to be. We travel frequently and do not require a lot or expect a lot unless I’m paying a premium. Before securing our reservation, I did my due diligence which turned out to be very misleading. The hotel location is ideal for traveling the keys. The pool and hot tub looked nice. The beach is beautiful but the water isn't easily accessible. There are large rough rocks lining the beach along the water. There were several piles of scrap lumber/demolition around the grounds. Parking is not ideal. They hired a couple to paint the fences. Everything around the fences was white. Trees, walkways, flowers, mulch…and no wet paint signs (which we found out the hard way). The room was very small, smelly and HOT. They were using a portable AC unit to cool the room that only blew hot air. I was able to repair the wall unit. After and hour, we had cool air. The room was dirty, cracks in the wall, extension cords running to the fridge, fake flower pedals under the bed covered in dirt and hair, bathroom fixtures falling out of the wall. BUT the shower was very nice! The door to the room wouldn’t close unless it was slammed very hard. The bolt lock didn’t lock. Free breakfast: We are easy going and take most issues in stride, especially when it’s included. After a couple bites of out bfast my gf made a comment that summed up the entire stay. All she said was, “I think they pay people to give them great reviews”.
Soggiorno di 2 notti a gennaio 2024
Risposta di Eva C, il giorno 26 gen 2024
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hope to prevent any futures disappointments. Thanks and we hope to see you soon.

10/10 Eccellente

Bill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Eva C, il giorno 11 gen 2024
Thank you for taking the time share your experience with us and with others. We appreciate your feedback and hope to see you soon.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
It’s a little bit old but they are doing renovations all day in fact. I would ask if they are planning any construction during your stay at this location. It is a great spot though a little private beach.
Soggiorno di 2 notti a dicembre 2023
Risposta di Eva C, il giorno 11 gen 2024
Thanks for the review! We are delighted to hear that you enjoyed your room and overall stay. We hope to welcome back and continue to meet your expectations. Thanks again!

10/10 Eccellente

dijia

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location! Right ocean front. We got special treats: fresh coconut from the coconut trees on the property. Fresh coconuts juice is sooo tasty! The only thing is the noise from neighbor room. You can even hear what they talk !!
Soggiorno di 1 notte a dicembre 2023
Risposta di Eva C, il giorno 11 gen 2024
WOW! Thank you for taking the time to leave us a great review. We are honored by your words and would love to host you again at Rainbow Bend.

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice little gem
Great trip for the two of us. The ocean-front suite was quite large. Kitchenette had all the basics.
Soggiorno di 2 notti a dicembre 2023
Risposta di Eva C, il giorno 11 gen 2024
Thank you so much for taking the time to share your experience. It means so much to know that you had such a wonderful time and hope to see you again.

10/10 Eccellente

MICHAEL

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were running late, very late. They ensured we had immediate access to our room with no hassel or disturbance. They sent a text to us late morning to see if there was anything we needed for the room. No knocks or phone calls. The property hosts a clean wonderful beach with just a stricking view of the ocean. And last we took advanatge of the breakfast. When we sat down the waiter was entrenched with a very large family with kids. The cook brought me a carafe of coffee ( yes I needed that), took our order and all served in the time that the poor guy with the family had just finished up. My eggs perfect.
Soggiorno di 2 notti a dicembre 2023
Risposta di Eva C, il giorno 27 dic 2023
Thank you for your feedback! We look forward to seeing you!

6/10 Soddisfacente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
We had a 2 bedroom suite, 2 bed/1.5 baths with small kitchenette. Space was excellent. Beach was nice and quiet. Breakfast is part of your $40 resort fee and is cooked to order. Nice breakfast options but on the last day, the resort was filling up and they only have one person working so it took a long time. Office staff is pretty rude but the employees that are out and about are friendly. They didn't let us know that construction was going on at the resort and they worked on our suite while we were in it trying to relax. No apology was offered. Pool area is nice.
Soggiorno di 4 notti a dicembre 2023
Risposta di Eva C, il giorno 27 dic 2023
Thank you so much for your review. Your comments have been shared with our team in order to prevent any future disappointments.