Dear Hiren, We would like first to thank you for having chosen our hotel while visiting our city. We also appreciate that you have let us know your opinion since it is the best way to improve our services. Reading your review, we could sum up your experience at NH Marbella as a great deal for you and rest assured that we could not be happier for that. We will be glad to welcome you back soon to offer you another wonderful experience. Best regards,

Dear Ute,Thank you for having chosen NH Marbella while visiting our city. We are glad to read your feedback, since our guests' opinion is the best way to improve our services. After having read yours, we have got the impression that your experience with us was fantastic and it reinforces us to keep on improving every day. We will be glad to welcome you back in a near future at NH Marbella. Best regards,

Estimado Omar,Agradecemos que nos haya elegido para alojarse durante su estancia en nuestra ciudad y apreciamos que haya dedicado unos instantes a hacernos llegar su valoración por esta vía.Nos complace enormemente saber que se llevara una magnífica impresión de nuestro hotel y, en especial, de la limpieza de nuestras instalaciones, disfrutando de una agradable experiencia con nosotros.Estaremos encantados de recibirle de nuevo en NH Marbella.Un cordial saludo,

Dear Luciano, Thank you for having chosen our hotel while visiting Costa del Sol and for your comments, since your opinion is really useful to improve our services. It is fantastic to know that you had a very pleasant stay with us and our location and quietness made the difference for you. We are looking forward to welcoming you back soon. Best regards,

Dear Francislene, We are really thankful for having chosen our hotel to spend your time in Marbella and for letting us know your opinion. Overall, it seems like if your stay at NH Marbella was very good, although we regret that you the noise coming from the TV of your neighbour disturbed your rest. In relation to it, we kindly inform you that our Reception staff is 24/7 and they could have taken action to assist you. On the other hand, it is good to know that you appreciated our facilities, as well as the cleanliness in your room, and our location suited you perfectly.We will be glad to welcome you again in your next visit to Marbella and rest assured that we will try our best to provide you with a better experience. Kind regards,

Estimado Jorge Luis, Queremos, en primer lugar, agradecerle que se alojara en nuestro hotel durante su paso por nuestra ciudad, así como por hacernos llegar su opinión. Sentimos que su estancia con nosotros no estuviera a la altura de sus expectativas debido a los aspectos que señala en su valoración. Permítanos aclarar que nuestras habitaciones no disponen de climatizador, ya que es una máquina general para todo el hotel y, dependiendo de la época del año, funciona la calefacción o el aire acondicionado. En invierno, pese a que durante su estancia hubo temperaturas más elevadas de lo habitual, únicamente funciona la calefacción. Contamos con ventiladores a disposición de nuestros clientes para refrescar las habitaciones en los meses del año en que no funciona el aire acondicionado, que habríamos estado encantados de proporcionarle de habernos informado del problema, así como mostrarles las distintas posiciones para la puerta de su balcón, de forma que hubieran podido colocarla en modo ventilación para no tener que dormir con ella completamente abierta.Nuestro objetivo principal es proporcionar a nuestros huéspedes la mejor experiencia posible y lamentamos no haberlo logrado en su caso.Un saludo,

Estimado Marco,Muchas gracias por elegir nuestro hotel durante la noche que pernoctó en nuestra ciudad. Asimismo, le agradecemos que nos haga llegar las impresiones sobre su estancia, ya que su valoración es fundamental para optimizar nuestras prestaciones. A este respecto, nos complace saber que su estancia fue todo lo confortable que nosotros siempre deseamos para nuestros huéspedes, y que nuestra ubicación resultó perfecta para sus necesidades.Será un placer recibirle de nuevo en NH Marbella. Un cordial saludo,

Dear Charlotte, Firstly, we would like to thank you for having booked our hotel to spend your winter holidays in our city. We really appreciate it. We are very happy after knowing that you fully enjoyed your stay with us. It is fantastic to have lived up to your expectations and it will be a pleasure to welcome you back in a near future in NH Marbella. Best regards, NH Marbella Team

Dear Marion,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We would like to clarify that we have restaurant at the hotel. Next to the bar, you could find our terrace to take a seat there and Restaurant service would have been delivered.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time. We look forward to welcoming you back to NH Marbella in the near future.Best regards,

Dear Anthony, Thank you for having chosen our hotel to spend your night in Marbella, as well as for letting us know your opinion about your stay. After having read your review, we could not be more grateful for your kind words about us and we will be pleased to welcome you back in a next future and provide you with another fabulous experience. Best regards,

Dear Paul, We are very grateful to you for having chosen us once again and also for your nice feedback. Thank you for making NH Marbella your place to be in Marbella while visiting the city. It will be a pleasure to welcome you back in your next visit. Best regards,

Dear Jorge, We would like first to thank you for having chosen our hotel while visiting our city. We also appreciate that you have let us know your opinion since it is the best way to improve our services. Reading your review, we could sum up your experience at NH Marbella as a great deal for you and rest assured that we could not be happier for that. We will be glad to welcome you back soon to offer you another wonderful experience. Best regards,

Estimado Eric, Nos alegra saber que tuvo una estancia fabulosa en NH Marbella.Estamos realmente agradecidos por sus comentarios sobre nuestro hotel, su estancia y nuestro equipo. Nuestro compromiso es brindar constantemente una experiencia memorable a nuestros huéspedes, y sus comentarios y agradecimiento son la mayor motivación y recompensa para nuestro equipo.Es un placer para nosotros haber tenido a usted y a su familia como nuestros huéspedes y esperamos darle la bienvenida nuevamente.Un cordial saludo,

Dear Winnie, Firstly, we would like to thank you for having chosen NH Marbella while visiting our city. We are thankful for your comments since they help us to improve our service. It is great to know that you had a terrific stay. It is very satisfying to read that you appreciated our comfortable beds and the cleanliness of our facilities, but what makes us happier is to read that our staff made you feel at home. We would be pleased to welcome you again at NH Marbella in your next visit to the city. Best regards,

Dear David John, Thank you for having booked at our hotel during your holidays in our city and for your feedback, which is very useful. Once we have read your review, we could say that your stay was fantastic. It is true that we have improved several hotel areas last years (Restaurant, pool area, hallways, gym...) and we hope to keep on improving our facilities. However, it is very satisfying to read that you have pointed out the cleanliness in our facilities, since our Housekeeping staff put much effort on it daily. We will be glad to welcome you again if you come back to Marbella and give us a new opportunity. Best regards,