6/10 Soddisfacente
MIRTA
Viaggio con la famiglia
27 apr 2025
The hotel has restored its pleasant common areas, including the breakfast room, the rooftop swimming pool with a bar, and the lobby. Unfortunately the rooms are not of the same level. They have old toilets and showers, even if the mattresses are comfortable. I was given room 302, where the shower was flooding the room. A staff member at reception was very dismissive of our need to change the room. This attitude spoiled our arrival and the confidence that the hotel could take care of our needs. Only after my strong complaints I was assigned a different room. The other hotel staff, especially at the restaurant, were gentle and supportive.
MIRTA
Soggiorno di 4 notti ad aprile 2025