Hotel vicino a Massage Envy Spa - Mission Viejo

“I couldn’t ask for a friendlier front desk staff and pleasant stay. ”

“Great room. My only complaint was that it smelled a little musty - like old dust. You could only open the window slightly so we couldn’t let fresh air in.”

“The room was fine for a one Night stay but there could be improvements. The restroom has mold on the shower walls. Health hazard! The night stand was missing a drawer. I’m sure that was because it was broken and the staff member removed it. Over all it’s fine. But it definitely need some work. Touch ups on furniture and remodeling.”

“Such a shame. For a historical site, the staff are letting alot of things go. Lights that don't work, hallway's that smell terrible because trash in the trashcan by the elevator is full. Carpet, curtain, furniture in room completely stained. The bed was alright. If you want a restfull sleep, dont take the room on the traintracks side. She asked me, and I didn't really think about it, but I regret my decision. I left a personal item in the room after checkout, called an hour later, they said...

“Yes ”

“Pagato 130 euro inclusa colazione Albergo in pieno decadimento , Personale anziano , non avevano minima Idea , una grande delusione per la catena HILTON GARDEN INN non raccomandabile ”

“No comi”

“Room was great, staff very helpful and breakfast was spot on”

“Great room, working stovetop was nice and a full fridge. Also plates and utensils were nice to have. Just bring your own pots.”

“Breakfast was mediocre , glass up and down the hall, AC was leaking the entire floor was wet had to change the room . There is a church inside the hotel .. enough said ”

“The room wasn’t clean, at all. I was traveling with my friends young son as they were possibly losing their apartment and we wanted to get him out of the house. Upon walking in, it was clear they hadn’t cleaned the room at all. At some point in the night, my friend’s kid saw what he thought was a balloon under the bed - nope, a freaking condom. Thankfully I sensed it wasn’t a balloon and immediately told him to not touch it - horrible experience. For the last minute need, it was affordable and...

“Service excellence’”

“Love staying here, I stay here twice a month.”

“Poor costumer service went there and they cancel my stay using little excuses to sue”

“The air conditioning is a bit noisy it's hard to sleep in the night”

“Clean rooms, great breakfast, wonderful staff!”

“Good hotel, but I will say that depending on who was at the front desk, the service or urgency of requests did lack. Not something that I blame them for, mainly because it was the weekend and was busy. The gentleman who works nights was awesome though - had a great convo with him around real estate and he was always engaged with visitors. Room was pretty small, but definitely in great shape and a modern look. For the price though, I may look somewhere else but fortunately I was able to take...