Suite, 1 letto queen | Terrazza/patio
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Recensioni per Cresta Maun

4 out of 5
Cresta Maun
Plot 16719, Thamalakane River, Maun

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 9 su 33 recensioni" "
Valutazione di 8 - Buono. 15 su 33 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 33 recensioni" "
Valutazione di 4 - Scarso. 3 su 33 recensioni" "
Valutazione di 2 - Terribile. 3 su 33 recensioni" "

8,6/10

Pulizia

7,4/10

Personale e servizio

8,4/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Hailey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Tyler, Douglasville

Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Alexis

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Staff not trained for their jobs. Very disappointed in this Hotel. Will never go their again.
Soggiorno di 2 notti a settembre 2023

6/10 Soddisfacente

Carlo

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Other guests behaviour not managed by staff, noise in the corridor, staff not efficient in arranging transport, shower with no pressure, etc.
Soggiorno di 2 notti a luglio 2023
Risposta di Tebogo Chilume, il giorno 24 lug 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Kind regards,Cresta Maun

2/10 Terribile

Ulrike

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Eine einzige Zumutung
Zunächst wurde die Buchung geleugnet. Wir bekamen nicht die gebuchten zwei Einzelbetten. Wegen einer „Happy Hour“ konnten wir wegen des enormen Musiklärms bis Mitternacht nicht schlafen. Und dafür muss man zahlen…
Soggiorno di 1 notte a giugno 2023
Risposta di Tebogo Chilume, il giorno 19 lug 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest.. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Kind regards,Cresta Maun

2/10 Terribile

Ulrike

Soggiorno di 1 notte a luglio 2023
Risposta di Tebogo Chilume, il giorno 19 lug 2023
Good dayThank you for reviewing Cresta Maun Resort.We were honoured to have you as our GuestRegards,Cresta Maun Resort

4/10 Scarso

Sylvain

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Reception all mixed-up!
We were given key of room already occupied... then no towel and no hot water in the shower of the 2nd room.
Soggiorno di 1 notte a maggio 2023
Risposta di Tebogo Chilume, il giorno 30 mag 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Regards,Cresta Maun Resort

6/10 Soddisfacente

carlos nesme

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
It was just ok! The price for it doesn’t match for the property

2/10 Terribile

Patrick

Early afternoon I contacted Expeidia to change reservation to next day due to car problems. I was told hotel was not answering its phone but that Expedia would continue to try to reach them and email me. By next day, still nothing. Hotel needs to answer its phone and respond to enquiries and Expedia should have sent me an update,
Soggiorno di 1 notte a luglio 2022

4/10 Scarso

Frederick

for a new hotel they sure messed up - goofy design with the glass shower right next to the bed. Water goes everywhere. Noisy rooms. no mosquito nets and no screens on the windows. Noisy rooms. Average food.
Soggiorno di 1 notte a giugno 2022
Risposta di Tebogo Chilume, il giorno 29 giu 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest.. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon! Kind regards, Cresta Maun Resort

8/10 Buono

Vushe

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Secluded and quiet Some renovations needed
Soggiorno di 3 notti ad aprile 2022
Risposta di Pamela, il giorno 16 mag 2022
Good day Thank you so much for your valued feedback and for choosing Cresta Maun as your preferred hotel. We will take the feedback into consideration to better your next stay. Regards

8/10 Buono

Terrance

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Maun Hotel
Friendly staff, airport transfers.
Soggiorno di 1 notte a gennaio 2022
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 25 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 Buono

Joseph

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Check in frustration
On our second trip the reception and checking in was very disappointing I was made to wait for a long time. I requested a room down stairs was given upstairs making extremely difficult for my wife to walk. After a long time two staff members assisted
Soggiorno di 4 notti a gennaio 2022
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 25 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer We were honored to have you as our Guest Regards, Cresta Maun Resort

10/10 Eccellente

Tshepo

Soggiorno di 2 notti a dicembre 2021
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 19 gen 2022
Good day Thank you for reviewing Cresta Maun Resort Hotel. We were honored to have you as our Guest Regards, Cresta Maun Resort Hotel

10/10 Eccellente

Jamie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cresta Maun review
Soggiorno di 7 notti a giugno 2021
Risposta di Dulcie, il giorno 23 lug 2021
Dear Jamie, Thank you. We always appreciate hearing feedback about the experience that we provide. We hope to see you at Cresta Maun again soon! Kind regards,

10/10 Eccellente

William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2020
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 19 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay!
Cresta Maun is a great choice in Maun which surprisingly lacks decent accommodation. We came here from a horrible experience at another hotel. Staff was nice. We didnt try the breakfast. Transportation to and from the airport was easy and included with the stay. A few items to consider" There is another Cresta in Maun and we were really confused because google had 3 Cresta Maun's when searching. So best to use the shuttle provided by the hotel. The shower is in the room with no door. This maybe off putting for some but wasn't an issue for us at all. The air conditioner was weak (not too bad though).
Soggiorno di 1 notte a dicembre 2019
Risposta di Palesa, il giorno 8 feb 2020
Dear James, Thank you for staying at Cresta Maun. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay
Service excellent, people friendly overall pleasant experience!
Soggiorno di 1 notte a ottobre 2019
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 19 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 Buono

Holly

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I would probably stay again, however...
The hotel and amenities were all very nice. The staff could of been a little more helpful, some were very friendly while others made it feel as if it were an inconvenience to them to help us.
Soggiorno di 2 notti a ottobre 2019
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 19 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort Hotel

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2019
Risposta di Tebogo Chilume Guest Relations Officer, il giorno 19 gen 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
was advertised as 3 star and it is. There was a 2 hr delay at check in and was not told why, but they were accommodative at check out. The rooms were clean and modern, the staff courteous and helpful; but then most of Botswana is like that. The water is salty and we were provided with bottled water. The food is below average and slightly expensive. No water in river when we were there and so no wild animals. overall a happy experience
Soggiorno di 1 notte a settembre 2019
Risposta di Palesa, il giorno 10 set 2019
Dear Anonymous, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We sincerely apologize about the inconvenienced caused during your check in. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Die Unterkunft ist phantastisch, bedauerlicherweise jedoch schwer zu finden, da es keine Straßenadresse gibt. Das Personal war nicht in der Lage, den Weg zum Hotel telefonisch zu erklären, das hat uns zwei Stunden Urlaubszeit gekostet.
Soggiorno di 1 notte a luglio 2019
Risposta di Palesa, il giorno 18 lug 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We sincerely apologize for the inconvenience caused regarding directions. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are extremely friendly and helpful, rooms are clean and neat. Always a pleasant stay.
Soggiorno di 1 notte a giugno 2019
Risposta di Palesa, il giorno 9 lug 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a marzo 2019
Risposta di Palesa, il giorno 8 apr 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

4/10 Scarso

junwon

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
물에서 냄새가 나요
Soggiorno di 4 notti a febbraio 2019
Risposta di Palesa, il giorno 6 mar 2019
Dear Junwon, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 Eccellente

Magnus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Utmärkt hotell
Ett mycket trevligt hotell med bra läge och hög service.
Soggiorno di 4 notti a gennaio 2019
Risposta di Palesa, il giorno 14 gen 2019
Dear Magnus, Thank you for staying at Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2018
Risposta di Palesa, il giorno 3 gen 2019
Dear Anonymous, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Adam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommended business hotel
Cresta Maun is a business hotel on the edge of the Okavango...an interesting combination. The setting is fabulous on the banks of the Thamalakane River and it's a great location for tourists wanting a stop-over en route to safari. Given the relative remoteness of Maun the management do a great job of creating a quality experience for guests. As a regular business visitor to the town, Cresta Maun is a no-brainer: friendly staff, good wifi, surprisingly good food, decent bar experience, efficient front desk and a secure, well maintained property. Being a little way out of town, a car is essential if you need to get around easily.
Soggiorno di 4 notti a dicembre 2018
Risposta di Palesa, il giorno 24 mar 2019
Dear Adam, Thank you for staying at Cresta Maun. We were delighted to have you ad our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing weekend
Soggiorno di 2 notti a novembre 2018
Risposta di Palesa, il giorno 21 mar 2019
Dear Keith, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We look forward to you next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Millietess, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Maun hotel we have stayed in (so far)
Nice new hotel in Main. Staff and service good. We had a good meal in the restaurant and the room was comfortable. Down side - the pool was a bit 'murky' and very cold for swimming. There was also a bad smell near our room. We asked to be moved and reception arranged this. We subsequently heard that they water the gardens with treated sewage!! Hence the smell. Bizarre given the proximity to the river.
Soggiorno di 1 notte a settembre 2018
Risposta di Palesa, il giorno 18 ott 2018
Dear Millietess, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Fernando, sao paulo

Non mi è piaciuto: Pulizia e personale e servizio
dificil de chegar
longe do aeroporto, so o transfer salva, faltou toalha, a area de turismo do hotel nao estava afim de trabalhar
Soggiorno di 2 notti a settembre 2018
Risposta di Palesa, il giorno 12 set 2018
Dear Fernando, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention and sincerely apologize for the inconvenience caused during your stay. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 Buono

Kurt, Johannesburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Overnight en route to a lodge
It was a one night stay en Route to my final destination
Soggiorno di 1 notte ad agosto 2018
Risposta di Palesa, il giorno 17 ago 2018
Dear Kurt, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 Eccellente

tony, uk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
it was very good, charming location and staff very
staff were very good but my regonal accent communication was some times slow but enjoyable
Soggiorno di 4 notti a luglio 2018
Risposta di Palesa, il giorno 7 ago 2018
Dear Tony, Thank you for choosing Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun