Hotel vicino a McDougall Centre - Calgary

“Had a bit of a stressful start because I accidentally booked the wrong dates, and it was non-refundable and couldn’t be changed. Luckily, Kristen was amazing and helped us sort it out. She was super kind, patient, and really went out of her way to help—really appreciate her! The room was clean and comfy, and the hotel feels pretty new overall. Breakfast was great too, lots of options. Also met a lady from Hong Kong at breakfast who was super friendly and helpful, which made the whole experience...

“Ottimo hotel con stanze un po’ rumorose ma pulite e spaziose. Colazione molto buona.”

“Love this hotel!”

“Very impressed !! ”

“The hotel is nice and the room are comfortable and nicely recently renovated. We had an high floor facing downtown with nice view, however on Friday there is a club called blue in front with super loud music which made it impossible for me to catch sleep. They kept going until 4 am or even later, I recommend another hotel if you want peace and a good night sleep. Also there were not rope or room shoes in our room which is quite unusual for an hotel of this standing. ”

“Ottima struttura ma al momento del check-in mi è stato addebitato un importo maggiore rispetto al quello della prenotazione con Hotelcom. Lo staff della reception non è stato in grado di spiegare la problematica né a risolverla. Ho inviato un reclamo alla struttura tramite Hotelcom”

“Yes”

“This is a great location for great food and drink”

“Everything was on the top level”

“A perfect location. Clean, great staff. Enjoyed our stay. Decor dated but well maintained. Bar area has only a very few comfy chairs which are in need of replacement. ”

“Struttura carina, vicina al centro”

“Personale eccelente, tutto pulito e il centro raggiungibile comodamente a piedi”

“Lobby personnel could be better prepared. Zero help from staff to move cart with the luggage. In one of the room water bottles were never added and we had to ask for them. Lifts were dirty: one day an open tampax was on the floor 😖”

“DO not pay for parking. This place charges you 1/3 of the hotel price for parking , then proceeds to stuff you in an overflow gravel parking lot downtown Calgary.. Extremely unacceptable. And a money grab at that.. ”

“Staff people are great”

“Poor customer service”