Castelli a Medan

“DO NOT STAY HERE! Honestly the worse place I’ve stayed at while backpacking SEA. First there are stains everywhere on the towels,sheets,walls. Some of the stains look like blood on the wall. The shower head was broken off and just gross. There were roaches everywhere. The ac barely worked and the tv was missing. The cabinet was broken. I thought maybe I can pull through was one night but then I saw bedbugs and knew I had to go. When I went to check out the staff didn’t even question it they just...

“Het enige positieve dat ik kan melden is de vriendelijkheid van het personeel, echter de kennis van de Engelse taal is erbarmelijk. Op de kamer al meteen een lijst van wat bvb een handdoek kost, of een laken met bloed op, vervuilde lakens, …allemaal extra te betalen. Voor een latere check out moest ik ook nog eens 17 euro extra betalen, ook al was het hotel quasi leeg. Fe elektronische sleutel bleek ook plots niet meer te werken en men vond geen oplossing. Ontbijt was vandaag geen buffet, enkel...

“All the staff are very friendly, and the place is very comfortable. …I will come back again …”

“Horrible. Room Smells like thick mold. I asked to replace one towel as it was warn out in a fashion that cannot be offered to any customer. The guy told me "this is an extra towel and can be charged"...seriously. I took that as a joke. A not fun one tho. Karaoke from the rooftop was clear loud in the room. Called the reception twice at 22.25 and 23.10..i was assured both times that in 10 minutes max that music would have stop. Obviusly was not true. I checked out at 23.45 as it was impossible to...