Hola Alessandro, Thanks for leaving us your rate! I'm sure next time you visit us your rate will be 10 :)comeback soon.

¡Hola Cesar!¡Gracias por tu increíble calificación de 5 sobre 5! Estamos encantados de saber que tu experiencia fue tan positiva. ¡Apreciamos tu apoyo y esperamos verte nuevamente pronto!

Dear guestThank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our friendly and welcoming staff. We take pride in maintaining spotless cleanliness inside the rooms. We look forward to hosting you again in the future!Thanks & Regards,

Dear Bobby We sincerely apologize for the inconvenience you experienced with the hotel security during your stay. It is disheartening to hear that you felt uncomfortable and had concerns about the behavior of the security guards.Please be assured that the safety and well-being of our guests are of utmost importance to us. We take your feedback seriously and will promptly investigate the matter with our security team to gain a better understanding of the situation. Necessary steps will be taken to prevent any similar incidents in the future.We understand the significance of feeling secure, especially when returning to your room late at night. Your comments are invaluable to us, and we appreciate you bringing this to our attention.We hope to have the opportunity to make amends for this experience during your next visit. If there is anything else we can do to assist you or improve our services, please do not hesitate to let us know. Your satisfaction is our top priority.Best regards,Thanks & Regards,

¡Agradecemos sinceramente tu calificación! Nos alegra saber que disfrutaste de nuestros servicios. Estamos aquí para ofrecerte siempre lo mejor. ¡Gracias por tu apoyo continuo!

Thank you for your feedback. We appreciate your input and will work to improve the amenities in our private queen rooms.

Dear guest We wanted to take a moment to express our heartfelt gratitude for your wonderful comments and feedback. Your kind words truly brightened our day. It was an absolute pleasure to have you as our guest, and we are thrilled to hear that you had a great experience.We are committed to providing exceptional hospitality and ensuring that every guest feels comfortable and valued. Your positive comments are a testament to the hard work and dedication of our team.We sincerely hope to have the pleasure of hosting you again in the future. You are always welcome here with open arms. Your next visit is something we eagerly look forward to.Thank you once again for choosing us. We appreciate your trust in us and are here to make every stay memorable. If there is anything more we can do to enhance your future visits, please do not hesitate to let us know.Best regards

We want to sincerely apologize for the unfortunate situation you experienced with the loss of money in your room. In our establishment, we provide each guest with a secure locker to safely store their belongings. However, we understand your concern and how frustrating this must have been for you. We have reviewed our policy and internal procedures to ensure that we are doing everything we can to assist our guests in situations like this. We deeply regret the issues you encountered during your stay. We value your feedback and will use it to improve our services and provide a more satisfying experience for our guests in the future.

Agradecemos su reseña positiva sobre el ambiente, ubicación y el equipo de nuestro establecimiento. Nos complace saber que disfrutó de su visita y esperamos darle la bienvenida nuevamente en el futuro.

Apreciado huéspedTe agradecemos por calificar tu servicio y experiencia en nuestro hotel, nos alegra saber que tuviste tan buena estadía, te esperamos siempre para ofrecerte el mejor servicio .Saludos cordiales.

Hola Felipe, Lamentamos que tu experiencia con nosotros no haya sido de tu agrado, me gustaría escuchar más de ti y trabajar en los temas que nos plantees. Te dejo nuestro correo reception.medellin@selina.comSaludos.

Thank you so much for your comment, we are very sorry about it. I would love to hear more from you and for sure we will be giving your feedback to the team.

Apreciada Carla Agradecemos tu apreciación respecto a tu estadia , nos gustaría saber en qué aspectos podemos mejorar para ofrecerte de juego un mejor servicio.Saludos cordiales

Querido Luis, Lamentamos mucho que no hayas tenido la mejor experiencia en nuestra locación, estamos trabajando arduamente para mejorar nuestro producto y servicio, esperamos que puedas darnos una segunda oportunidad.

Lamentamos mucho que no hayas tenido la mejor experiencia en nuestra locación, estamos trabajando arduamente para mejorar nuestro producto y servicio, esperamos que puedas darnos una segunda oportunidad.

Hi dear Aixsha, We are very sorry about what happened, we already gave the feedback to the team. Our rooms doesnt have AC but we are working on it. Regards.

Dear Guest Thank you for your feedback! We're glad to hear that you had a very good experience with us. Your satisfaction is important to us, and we appreciate your positive feedback. If there is anything specific you enjoyed or any suggestions you have for improvement, please let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you again for your kind words!Best regards .

Hello! We really appreciate your feedback, we are working hard every day to improve your experience in Selina Medellín. Your feedback already have a plan action in each related area. We are sorry for the inconvenience caused.We hope to see you here soon, thank you for choosing us!

Hi Jon, We are very sorry that we didn't meet your expectations. We work everyday trying to improve our services. This is the first time I read something about bed bugs, trust me, we are very careful about it. Regards.

Hi Willy, Thank you so much for leaving your comment!We are very happy that you enjoyed your stay at our location, we will check the problem you mention :) comeback soon!

Ricki, Thank you so much for respond our review, your comments make us very happy and help us to improve our services. Come back soon!!!

Hey Liliana, thank you very much for your rate. We are so glad you have a good time here! We are working to attend all the equipment request. See you next time!

Estamos en plena remodelación!! pero mejoraremos para tu siguiente vista!!