Facciata della struttura - sera/notte

Recensioni per Radisson on Flagstaff Gardens Melbourne

4.5 out of 5
Radisson on Flagstaff Gardens Melbourne
380 William Street, Melbourne, VIC

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 628 su 1001 recensioni" "
Valutazione di 8 - Buono. 258 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 73 su 1001 recensioni" "
Valutazione di 4 - Scarso. 29 su 1001 recensioni" "
Valutazione di 2 - Terribile. 13 su 1001 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Patricio

Soggiorno di 2 notti a luglio 2023
Risposta di Justin Phillips, il giorno 23 lug 2023
Dear Patricio,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne.It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Mauro Tozzi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2020
Risposta di Justin Phillips, il giorno 31 gen 2020
Thank you for the 10-star rating, Mauro! Appreciate your support and we look forward to having you back at Radisson on Flagstaff Gardens soon. Kind regards,

2/10 Terribile

Lily

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My bed was so smiley everything on bed was horrible smell like someone slept in the bed for a month it was so bad I could sleep contacted front day some came and changed but stink was still horrible one day they just came up and sprayed the bed was even worse like pesticides Bathroom sink was cracked Carpet was so dirty my new slippers were solid black on bottom After a couple of weeks they moved my room not much better I was there for about 20 days than could take it for the last three day I they made me pay for one more night ripe off I would go out every morning and come back at about 1:30 and room was never cleaned i would have to wait in hall Hotel was very old and showed it Worst hotel I ever stayed in Staff on front desk were not helpful at all
Soggiorno di 24 notti ad aprile 2024

8/10 Buono

Irene

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel
Soggiorno di 3 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 20 mag 2024
Dear Irene,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us, and many thanks for your kind words!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Gregory

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice corner room on the second floor. Queen Victoria Market ( a must see) only a 2 minute walk away, very walkable location. Wonderful staff. Only negative was that our rental car was broken into while parked at the recommended off site lot. The front desk staff and MOD were very caring and helpful assisting us through the process. Thank you again.
Soggiorno di 3 notti a maggio 2024
Risposta di Justin Phillips, il giorno 20 mag 2024
Dear Gregory,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am glad you enjoyed your recent stay with us and appreciated the wonderful service you received from our ambassadors.However, I am sorry to hear about the incident with your rental car but I am pleased our team could assist you promptly.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay in the city.
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin Phillips, il giorno 19 mag 2024
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Rakesh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 2 notti a maggio 2024
Risposta di Justin Phillips, il giorno 21 mag 2024
Dear Rakesh,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating so highly.I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Kathleen

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
A bit dated. The shower water seeped under the glass all over the floor which was a slipping hazard not to mention messy. Went to have a coffee and there were no coffee mugs available so we had it in a glass. However, every staff member I had contact with was extremely pleasant. Super friendly. Hotel just needs a little update.
Soggiorno di 1 notte a maggio 2024
Risposta di Justin Phillips, il giorno 19 mag 2024
Dear Kathleen,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I sincerely apologise for the disappointment you experienced during your recent stay. I have shared your feedback with our relevant department heads for review and further action.On a positive note, I am glad to hear that you enjoyed the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Wai Ying

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall I am very happy with the services provided.
Soggiorno di 6 notti a maggio 2024
Risposta di Justin Phillips, il giorno 14 mag 2024
Dear Wai Yang, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the excellent service you received from our team members. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 Soddisfacente

Fernando, tampico

Non mi è piaciuto: Condizioni e dotazioni della struttura
Very old and with lack of manteinance property, conveniently located close to the Victoria Market and across a nice Park.
Soggiorno di 3 notti a marzo 2024
Risposta di Justin Phillips, il giorno 14 mag 2024
Dear Fernando, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success and I apologise for the inconvenience this may cause. On a positive note, I am delighted that you enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

ashaary

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Credit for staff housekeeping old guys at level 4. He really nice. 👍
Soggiorno di 3 notti a maggio 2024
Risposta di Justin Phillips, il giorno 14 mag 2024
Dear ashaary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us. Additionally, I greatly appreciate your kind words in relation to the level of service offered by Warren from Housekeeping. I look forward to sharing your compliments with him to make his day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 Soddisfacente

Susan

Viaggio di gruppo
Mi è piaciuto: Pulizia
Transportation was convenient for our needs.
Soggiorno di 4 notti a maggio 2024
Risposta di Justin Phillips, il giorno 12 mag 2024
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you enjoyed the proximity of our hotel to public transportation in the area.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

YUKIKO

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very friendly, the reception staff, restaurant staff and cleaning staff were all very nice. It was very convenient as it was close to the train station and tram station.
Soggiorno di 3 notti a maggio 2024
Risposta di Justin Phillips, il giorno 12 mag 2024
Dear YUKIKO,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Warren

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service. I had made a mistake on my booking. The gentleman at the reception desk was very accommodating even upgrading us at no extra charge.
Soggiorno di 1 notte a maggio 2024
Risposta di Justin Phillips, il giorno 7 mag 2024
Dear Warren, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am delighted to know that you had a seamless check-in experience with us and appreciated the excellent service you received from Itthi from Front Office. I look forward to sharing your compliments with him and I am sure your kind words will make his day.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Amanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place to stay. Staff friendly. Rooms need abit updating (pulled carpet threads everywhere)
Soggiorno di 3 notti a maggio 2024
Risposta di Justin Phillips, il giorno 7 mag 2024
Dear Amanda, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Scarso

Reinelle

Bad area run down hotel room disappointing
Soggiorno di 2 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 3 mag 2024
Dear Reinelle, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success due to the condition of our hotel. I look forward to bringing your comment up in our internal meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Gloria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Although I arrived early, I was able to check in straight away and was upgraded to a very nice room on the 9th floor. It was clean and spacious with a very comfortable king size bed. Breakfast was very good, with a choice of made to order eggs, but I found the dinner options were fairly limited so didn't eat in the restaurant.
Soggiorno di 2 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 2 mag 2024
Dear Gloria,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our seamless check-in experience, clean and spacious rooms with comfortable bed and good buffet breakfast.Your feedback regarding the limited options for our dinner menu has been noted. Our culinary chef will review this and come up with a more varied menu featuring locally-sourced produce to enhance our guests' overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Lyle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place for a quick Melbourne stopover. Clean room, comfy bed and handy to cbd.
Soggiorno di 1 notte ad aprile 2024
Risposta di Justin Phillips, il giorno 1 mag 2024
Dear Lyle,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our clean room, comfortable bed and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 1 mag 2024
Dear Michelle,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Scarso

Lynette

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very old property, needs updating. No sound-proofing. Room next to lifts and you could hear housekeepers talking very loudly outside room door very early in the morning.
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin Phillips, il giorno 29 apr 2024
Dear Lynette,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the noise issue from the corridor. I have shared your feedback with our Maintenance Manager, who will review it and come up with a suitable solution to minimise the noise and enhance our guest experience.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Bonnie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel; quiet, clean, good amenities, close to circle free tram, well-appointed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 29 apr 2024
Dear Bonnie, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and I greatly appreciate your kind words regarding our clean rooms, good amenities, and overall loveliness.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Mary

Soggiorno di 6 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 14 mag 2024
Dear Mary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for taking the time to rate us so highly. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Glenn

Soggiorno di 1 notte ad aprile 2024
Risposta di Justin Phillips, il giorno 12 mag 2024
Dear Glenn,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Thomas

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay in the city
Soggiorno di 1 notte ad aprile 2024
Risposta di Justin Phillips, il giorno 23 apr 2024
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Sally Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, great staff
Soggiorno di 3 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 17 apr 2024
Dear Sally Ann,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 Eccellente

Jennifer

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
In a good area,helpful staff
Soggiorno di 3 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 14 apr 2024
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location in a free tram zone right across from the Flagstaff Gardens, as well as the excellent and helpful service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Craig

Soggiorno di 1 notte a marzo 2024
Risposta di Justin Phillips, il giorno 2 mag 2024
Dear Craig, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating us so highly.It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Kirti

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 14 apr 2024
Dear Kirti,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had an enjoyable stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

George

Soggiorno di 2 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 2 mag 2024
Dear George,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

William

Soggiorno di 4 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 1 mag 2024
Dear William,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

James, NSW

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location
Soggiorno di 1 notte ad aprile 2024
Risposta di Justin Phillips, il giorno 11 apr 2024
Dear James, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Dominique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only stayed one night but the room was great and staff were very friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Justin Phillips, il giorno 29 apr 2024
Dear Dominique,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and enjoyed our great room as well as the friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Suman

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Walking distance from the Bourke Street Mall and the tram stop and train station is a short walk from the hotel. Super convenient area to stay and explore Melbourne with many fun family activities close by and easily accessible.
Soggiorno di 4 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 8 apr 2024
Dear Suman,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travel bring you back to the area!Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Russell, Paddington

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent reception service. Nice clean and tidy room.
Soggiorno di 4 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 8 apr 2024
Dear Russell,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our clean and tidy room, as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Joyleen Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Propert was clean , walkable distance to the CBD and a tram close by
Soggiorno di 3 notti a marzo 2024
Risposta di Justin Phillips, il giorno 8 apr 2024
Dear Joyleen Mary, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am thrilled to read that you had a fabulous stay with us and enjoyed our cleanliness and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Bruce

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel convenient location
Soggiorno di 3 notti ad aprile 2024
Risposta di Justin Phillips, il giorno 8 apr 2024
Dear Bruce, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Amit

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place, safe and also in main CBD location.
Soggiorno di 5 notti a marzo 2024
Risposta di Justin Phillips, il giorno 4 apr 2024
Dear Amit,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and felt safe here. Your kind words mean a lot to us all and the team must be delighted we made you felt that way!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 Buono

Shana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Services and amenities are all good.
Soggiorno di 5 notti a marzo 2024
Risposta di Justin Phillips, il giorno 3 apr 2024
Dear Shana,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our amenities and the excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Louise

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 6 notti a marzo 2024
Risposta di Justin Phillips, il giorno 3 apr 2024
Dear Louise,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne so highly!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 Scarso

Sanjeev

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
Staff not very helpful. Asked for recommendations with regards to sight seeing but did not receive a positive response. No pleasant greeting upon arrival or a courtesy goodbye or “how was your stay” upon departing. Very poor customer service! They Probably do not like people of color!
Soggiorno di 2 notti a marzo 2024
Risposta di Justin Phillips, il giorno 11 apr 2024
Dear Sanjeev,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear about your disappointing experience and that our team members unintentionally made you feel disrespected. Please know that your concerns will be addressed with our Front Office Manager to prevent a similar situation from recurring. We are committed to providing exceptional service to all guests, regardless of background.Warm regards,Justin PhillipsGeneral Manager

2/10 Terribile

Li

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room small,old
Soggiorno di 5 notti a marzo 2024
Risposta di Justin Phillips, il giorno 2 apr 2024
Dear Li, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that certain aspects of your stay did not meet your expectations, and I apologise for the inconvenience caused.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Cui Yi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staffs are nice. The location is very convinience.
Soggiorno di 4 notti a marzo 2024
Risposta di Justin Phillips, il giorno 21 mar 2024
Dear Cui Yi, Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad to read that you had a wonderful stay with us and enjoyed not only our convenient location but also the excellent service you received from our ambassadors.Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Brett

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable and friendly
Soggiorno di 1 notte a marzo 2024
Risposta di Justin Phillips, il giorno 19 mar 2024
Dear Brett,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Debbie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Although people say it is outdated I found it to be very clean and comfortable, however the rooftop hot tub/spa definitely needed repairs
Soggiorno di 3 notti a marzo 2024
Risposta di Justin Phillips, il giorno 3 apr 2024
Dear Debbie,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.I also appreciate your suggestion to consider refurbishing our rooftop facilities to enhance our guests' experience. I look forward to discussing this in our upcoming meeting for further review.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti a marzo 2024
Risposta di Justin Phillips, il giorno 17 mar 2024
Dear David,Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted that you enjoyed your stay with us and many thanks for your kind words.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Anthony Michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Justin Phillips, il giorno 17 mar 2024
Dear Anthony Michael,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 Buono

Laurence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Justin Phillips, il giorno 14 mar 2024
Dear Laurence,Thank you for taking the time to rate your experience at the Radisson on Flagstaff Gardens Melbourne.I am delighted that you had a great time staying with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Craig

Viaggio di lavoro
Excellent
Soggiorno di 2 notti a marzo 2024
Risposta di Justin Phillips, il giorno 11 mar 2024
Dear Craig, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Dianne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location to public transport and parks. Hotel well maintained and staff extremely courteous. 9/10
Soggiorno di 1 notte a marzo 2024
Risposta di Justin Phillips, il giorno 11 mar 2024
Dear Dianne, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us.I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, great breakfast buffet for $35, will Definitely stay here again
Soggiorno di 2 notti a marzo 2024
Risposta di Justin Phillips, il giorno 11 mar 2024
Dear Mark,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our breakfast and the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager