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Recensioni per Lago Resort Menorca - Villas & Bungalows del Lago

3 out of 5
Lago Resort Menorca - Villas & Bungalows del Lago
Macarella, s/n, Cala'n Bosch, Ciutadella de Menorca, Menorca

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 19 su 23 recensioni" "
Valutazione di 8 - Buono. 1 su 23 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 23 recensioni" "
Valutazione di 4 - Scarso. 1 su 23 recensioni" "
Valutazione di 2 - Terribile. 0 su 23 recensioni" "

9,4/10

Pulizia

10/10

Personale e servizio

8,0/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

joaquin

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

D

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a luglio 2023

6/10 Soddisfacente

Lyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The rep was super helpful and quick to answer our questions. The bungalow was not five star, the fridge freezer was heavily dented and rusting on the outside. The wires from the TV just hung down unsafely and the outside sunshade was broken.
Soggiorno di 7 notti ad aprile 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Pas terrible...
Avantages : piscine devant le bungalow, accès direct au port, personnel amical et professionnel. Inconvénients : la qualité du nettoyage laisse à désirer, les bungalows sont mal entretenus, les voisins bruyants peuvent être entendus dans le bungalow par la porte intérieure commune, les équipements de cuisine sont insuffisants.
Soggiorno di 10 notti a settembre 2022

10/10 Eccellente

Elaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely place to stay, very relaxing. Not really self catering though with only one plug in electric cooker ring.
Soggiorno di 5 notti a maggio 2022
Risposta di Alba Lledó, Directora de Calidad, il giorno 11 giu 2022
Good afternoon, Thank you for your review. We are so glad to hear that you have enjoyed the place. Our goal is you to enjoy your holiday as much as possible for that reason we can not be happier to hear that you have had a very relaxing stay. Regarding the plugs we will take into account in order to improve it. We hope to see you next summer! Best regards,

10/10 Eccellente

Emma

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It is a lovely place to stay but I feel the checkout process let it down. We were checking out on a Sunday and no one was there to check us out but told us over the phone to leave keys inside bungalow as “no one is working until Monday”.
Soggiorno di 2 notti a marzo 2022
Risposta di Alba Lledó, Directora de Calidad, il giorno 11 giu 2022
Good evening, Thank you for writing this e-mail. The opinion of our guests is very important for us because it helps to improve our service. I am very sorry to hear that the check out let down your holiday. As you may know the season in Menorca is from May till October when we offer 24 hours reception, seven days a week, etc. in April is low season therefore we are less crowded and the services and price are adjusted to this fact. Thank you for your understanding. Best regards,

10/10 Eccellente

Laurence

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a luglio 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Easter 2019 at Villas del Lago - Menorca
Very nice, well equipped villa, great outdoor furniture, beautiful pool, comfortable indoors, AC/Heater (we really needed the heater although our stay was in Easter!!!), pretty water view, daily cleaning service and calm environment....except when the major construction site next door was active. That was a pity! It has nothing to do with how great the property and the staff is but nonetheless it is there....Would definitely recommend Villas del Lago ❤️
Soggiorno di 4 notti ad aprile 2019

10/10 Eccellente

Nat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous villa with lots of space & lovely views
We stayed in Villa 1. The villa is on top of the row of restaurants, but we hardly heard any noise from below. The villa's are all nice and private; we couldn't really hear or see the guests in the villa next door. The villa itself has lots of amenities, 3 bedrooms with a small 'half' bedroom which has a pullout sofa bed, 2 full bathrooms and an extra toilet, large kitchen, spacious living room, and two outside areas: one looking out on the marina and the other next to the pool. The amount of space means this is ideal for large families so you're not on top of each other all the time! We unfortunately had a few maintenance issues whilst we were there; the most urgent ones were resolved quickly, but it would've been nice if the villa had been checked more thoroughly before our arrival. The staff were all very friendly. We didn't use many of the hotels facilities, but we did use the bar one evening. Sadly the service was slow and the drinks weren't very nice. There are much nicer bars around the marina including Flamingo, where the staff were so nice. The location of the hotel is really good, near to the marina, lots of restaurants, supermarkets and just a short walk from the beach. The villas are separate from the hotel - you have to either go over a bridge (with steps) or walk right around the marina to get to the villas, so worth asking the staff to take the luggage over, like we did. Despite a few small issues, we had a great holiday and would definitely return
Soggiorno di 7 notti a settembre 2017
Risposta di Lidia Ramirez, il giorno 15 nov 2017
Thank you for all the comments. We work always to improve and we will be happy to have you back in the future.

10/10 Eccellente

Ruth, Surrey, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great apartment in beautiful setting
Booked in to stay at Villas de Lago as a late booking (much cheaper through Expedia) for a family holiday with our 2 teenage (14 yr ) daughters and couldn't have been happier with the result. The bungalows are very spacious and well equipped for self catering with a lovely outdoor patio and a really beautiful swimming pool area. The complex is right beside a really nice harbour with numerous good restaurants.(some offer a 10% discount as you're staying at the complex) We hired a car from the airport so ventured out to some local beaches, which, although lovely, were very crowded as they are quite small as is characteristic for the most of the islands beaches.
Soggiorno di 7 notti a luglio 2017

10/10 Eccellente

N , paris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well located for beaches and marina.
The bungalow with 2 bedrooms was well maintained and equipped , though would have needed a better equipped kitchen if I had planned to cook for a family. Staff were extremely helpful. Holiday with 2 sixteen year olds. Pool at the bungalow site is better suited to young families. The hotel was adults only , but the boys appreciated the pool and calmer environment.
Soggiorno di 7 notti a luglio 2017

10/10 Eccellente

Katey, Oxford, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything we wanted
Lovely clean, bright & modern accommodation. Very helpful staff. Although there was some confusion checking in, staff sorted out the problem swiftly and efficiently. We have two teenage children that the location suited perfectly. The bars, shops and restaurants are so close, yet the apartment is amazingly quiet. The marina and beach felt totally safe and unthreatening, important to me especially traveling with kids. Our first visit to menorca, and overall a lovely, very relaxing holiday. Would definitely recommend Villas del Lagos - a little oasis of calm.
Soggiorno di 7 notti a luglio 2017

10/10 Eccellente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a giugno 2017

10/10 Eccellente

Dave, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely place
Bright, spacious villa with private pool and terrace overlooking the harbour. A few minor issues with some of the fixtures (slow cistern, dodgy door handles) but nothing to worry about. Staff were universally professional and helpful. Facilities at the nearby hotel were first class. Definitely worth hiring a car from the airport as car (and boat) hire is very expensive from the resort. Most of the beaches that are worth visiting are only really accessible after a drive and a short walk down.

8/10 Buono

Stuart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent location, quality of finish of villa fantastic and service was hard to beat-nothing was too difficult no matter what time we requested assistance. However as we had a very inquisitive 3 yr old who can't yet swim, we had to make use of shutters to prevent him gaining access to the pool overnight / during the day-internal locks were predominantly handle pull-up opposed to key-lock. There was also no gate between back and front-ideal for an older family /couples, but a little dangerous for our toddler. The wifi coverage was excellent by the pool, but hit and miss in the villa and non-existent overlooking the marina. We were in villa no. 2. Overall, I would definitely recommend and go back again, but if their overall management is as conscientious as their staff, I'm sure the slight tweaks to make the stay perfect will be in place when we return.
Soggiorno di 10 notti a maggio 2017

10/10 Eccellente

Pete, Doncaster

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Even better than expected!
Beautiful place, really great rooms and location. The staff are really, really nice people who did everything they could to help with anything we needed. It was fairly quite when we were there as it was the start of the season but it had everything we needed and I would definitely go back, a great relaxing week thank you.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excepcional .Unas instalaciones inmejorables
Recomendable al cien por cien .Las instalaciones son tal cual las fotos que ves en su web no te decepcionará en absoluto

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful, wonderful, wonderful!!
Wonderful stay at the villa del Lagos resort staying in the bungalow 2 bedroom property. We had 3 children ages 2, 3 and 5 and the area was safe,clean and perfect for our family. With just a 2 min walk to all the nightlife and restaurants we were close but far enough away for peace and quiet. The beach was a 10 min walk and beautiful. Lovely stay!!! Highly recommended for families.

10/10 Eccellente

Jayshree

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
todo perfecto,unico pequeño problema que a parte las camas el resto (cubiertos, sillas...) estaba previsto para 4 persones. Piscina excepcional.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Holidays
Brand new hotel. Management & service (reception, cleaning and restaurants) were very friendly and flexible. A must if you are planning to spend some time in Menorca.