Hotel vicino a Mercato di Mae Nam Chinatown - Provincia di Koh Samui

"La struttura complessivamente è molto bella quello che la rende un’esperienza non positiva e lo sciame di bambini e il sovraffollamento di gente non è certo un posto dove rilassarsi o dove trovare pace e silenzio per quanto riguarda la posizione può andare bene, ma il mare davanti lo sconsiglio vivamente Sporco e acqua profonda dopo pochi metri non certo adatto a bambini la cosa più terribile è stato il wc praticamente nella stanza senza una porta che garantisse la riservatezza dei suoni e degli odori terribile mai successo."

"The W Koh Samui is nowhere near a real 5-star hotel. Service is basically non-existent, management is poor, and the facilities do not match the price they charge. On the beach, there is no one to assist you: no staff to hand out towels, no one taking food or drink orders, nothing resembling proper luxury service. Breakfast is chaotic — far too few tables for the number of guests, and most mornings we couldn’t even find a place to sit. The same issue happens at the pool: it is very small with a ridiculous number of sunbeds compared to the number of rooms. With two children, we often ended up without a single sunbed available. Activities are also poorly handled: we wanted to rent a kayak, but only one was working while all the others were broken. We tried to book a table at the Japanese restaurant inside the resort and they couldn’t even accommodate us, another sign of bad organization. Overall, the service is terrible, far from what you expect from a 5-star property. The only positive note is the girl at reception, who was helpful and genuinely kind. Apart from her, the entire place feels more like a mediocre 4-star at best. I would not recommend this hotel to anyone looking for a true luxury experience — it simply doesn’t deliver."